My order was not delivered as agreed. I got a phone call from the delivery driver to say he could not find the address and checking the postcode, which I verified. It then got taken back to the depot, despite the fact it was only 1pm - the office told me they did not have any drivers working in the afternoon???? I was assured it would go out the next day, but it didn't, it sat in the depot, no one could find it. The next day I spoke to a very nice young lady who did all she could to sort it out, but she admitted that she couldn't get a response from the depot, so she put in a replacement order for the following day. My ' surprise' delivery of beer for a friends 60th birthday ended up being delivered 3 days late. To be fair and balanced, he did say the selection was fabulous, but the poor delivery and communication prior to this really let the company down. The last girl I spoke to was great and did do all she could - pity there are not more like her. Do not recommend if on time delivery is important to you.