Having used Beer Hawk extensively in the past, I was always impressed with the timeliness of the service and the available beers. However recently I placed an order, and upon receipt only received half the order. I was extremely discouraged upon contacting Beer Hawk when they told me according to their courier records the parcels were delivered successfully. Beer Hawk has a habit of leaving packages in non secure places such as in porches, and I don't know if the parcel even made it to our place, but I have no intention of using the service again until it improves it's customer services.