Ordered a few bottles as I had a gift card. Found out after my credit card bill came in that they did not deduct the credit from my gift card. There is an option (not well placed) on the cart page that you must enable to allow your gift credit to be deducted. Maybe someone somewhere thought this was a feature but it's not intuitive and I've obviously made the mistake. I feel despite this the service has been very good and I'm not punishing beer hawk with a reduced review because I made a mistake - the website really needs more polish and the checkout process is clunky and awkward. Can't fault the beer though, they sell what I like, prices are fair and the delivery itself is always going to be costly with heavy beer bottles - still gets to me that it's about the price of 3x beers though.