Ordered a world lager pack as a Father's Day present for my husband, taking note of the 'delivered within 5 working days' claim. 5 working days later, still no parcel and the order tracking link I had received simply said 'delayed'. I received an e-mail saying I would get a second e-mail or text within 24 hours to confirm the delivery slot. I didn't. I called on the Saturday before Father's Day to see what had gone wrong, and the lady I spoke to promised to look into it and ring me back. She didn't. Father's Day came and went with no present for my husband. The package finally came on the Monday, but not within the 1 hour time slot I had been advised of in the morning ! A bit of a disaster all round.