I ordered the 30 beer package as an anniversary present for my Husband who is temporarily in the London area. I had lovely e-mails with Beer Hawk coordinating the delivery date, address, etc. I was feeling good about the delivery, but it never showed up. Subsequently, both my Husband and myself had to chase up the beer and delivery several times via phone calls and e-mails. One phone call was an international phone call from Texas to the UK. While the selection of beer is good and my Husband is now enjoying his present, he missed a substantial amount of time in what is a short stay, to be able to enjoy the beer. He may have to leave some behind - although I bet he can find some friends to help him drink it. So, the beer was good, but the customer service and delivery was very lacking!