Have to say I'm impressed with Beer Hawk! These guys(and gals) are great, I live in Ireland so often have to pay insane postage when I order beer, but these guys(and gals)... to ship nearly 50 bottles over was only £5! Normally it would be £10 but my order was over £50 (obviously when I was ordering nearly 50 bottles) so I only had to pay a fiver. Other UK based company's charge £15-£20, and even a company I live 30 minutes away from charge £5 a box so I was delighted :) As for customer service, I can't really fault them. There was a delay in the stock for the advent box so I dropped them a quick message to see what was happening as I was going abroad. Got a response in an hour... can't beat that. My order arrived in 2 shipments, one on Monday and the other yesterday (Tuesday). Might be a problem for some but I was lucky and knew someone was home. Only thing here was I didn't get an email or message to say it had been shipped, I knew roughly from talking to customer service a few days before. The packaging of the beer itself was pretty good, maybe could have spaced the bottles a bit better between the boxes. One box had 15 and another had 4. That said, I checked everything and there were no damaged or broken bottles (even more impressive since it was shipped to Ireland). I'd ordered a bunch of gluten free beers too (my other half is coeliac), was nice to see somewhere stocking a few different types (though most of them are Greens). He normally gets stuck with Estrella Damm Daura so this is a real treat. Would be nice to see even more gluten free beers in stock, more of the Mikkellers especially. I'll definitely be ordering again... it just might take me a while to get through my current order :)