I ordered a beer advent calendar on 22nd October and choose the delivery date of 1st November. We waited in this delivery and it did not arrived. I contacted the company a few days later and received a reply stating my order would be delivered in a few days with a :-) at the end of the email. This made me even more frustrated as I had already stated I was not happy. Further emails I received did not have a name at the end so I do not knowmwho I was talking to. I was promised more and more delivery dates with a 100% guarantee it would arrive today, if not today, tomorrow, etc! I was concerned I had fallen victim to a scam so contacted watchdog. I have since got my money back. I do not trust this company. There is a serious lack of customer service and communications are extremely poor. Promises are continually broken.