Had a complete nightmare with Beerhawk. Ordered in October and was told it would be easy to carry so got it delivered to work. Clearly wasn't so had to reorder it. Told it would be redelivered to home address on Thursday. Then Monday. Then Tuesday. Delivered today........ And completely damaged to the extent it was ruined. Tried ringing customer services but they have gone home...... Don't blame them.......bound to be busy with complaints. Never known a company so sporadic with their promises and really really poor service. Clearly issues, but they don't seem willing to sort of recompense. Cowboys