I ordered a beer advent calendar in mid-November although I was wary of the negative reviews that I'd read regarding delivery problems. Sure enough, I had to chase the delivery on a number of occasions and was given mixed messages, on some occasions being told that my delivery had already been dispatched and on others being told that there was an error and my delivery label hadn't yet been printed. When asking for specific delivery dates, I was given vague promises of "your order will be delivered imminently" and when pushed, I could never get a definitive answer. However, my chasing paid off as I was given extra beer tokens in my account, a 50% discount refund towards my order, and the advent calendar was finally delivered on the afternoon of 30th November - just in time! I did feel that I had to hound the company on a daily basis though - maybe they'd be good if you had plenty of time between placing the order and needing the goods!