Absolute nightmare trying to get a Phillips pure pint, ordered on 12th December (with 5 day guaranteed delivery). Called and emailed to query but was assured it was out for delivery on the 16th (Beth). Then called again on 21st and was assured they will send it today for next day delivery (Stu). Recalled on 23rd to query next day delivery to be told that it won't arrive till 28th (girl who wouldn't tell me her name and also Stu again) I am now left on Xmas eve with no present for my partner - no money to buy a replacement present. So I thank you BeerHawk for a top notch service and making my Xmas that little bit more special......