Ordered beer kegs for Phillips pure pint couple of days after my partner ordered the machine, kegs came within 5 days and were left at side of house (happy days). But unfortunately I sat on Xmas day looking at the kegs wishing I could have a drink, because the Phillips machine has still not turned up. After lots of emails and phone calls to people who just told you lies to get you off the line. I still have no idea where it is and they don't either.. From reading the other reviews I can see that BeerHawk has made a complete hash of their Xmas orders. If they would of just put their hands up and said we have mucked up please have a refund or a free keg/voucher as compensation - I could of respected that instead of the lies. Yes as I write this I am still siting here looking at the kegs - with a mouth like gandi's flip flop.... Sort it out BeerHawk....