I ordered on 28th November for a Birthday on 5th December. My order didn't arrive until 22nd December with half the items missing and 2 x glasses missing. My refund was approximately £7 short on a £60 order. Their service is so poor I can't be bothered chasing my refund up. Throughout their responses were poor with jokes like don't worry our elfs will have your order with you in time for Christmas. I also had a similar experience back in September but gave them the benefit of doubt. Stay clear EVERY cog in this business is faulty.
8 years ago
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