As always selection is excellent, unfortunately this time the order and delivery were not. The first package arrived thursday before xmas weekend incomplete and with another gentlemans delivery note inside. My second consignment arrived today after 3 lengthy phone calls, finally speaking to a lady that actually cared and got it rectified, that is customer telephone service nowadays. Although the second consignment was still not complete the CSR did explain why and that the missing items were already out of date as supplied to them so not shipped. I will use BeerHawk again as this is the first issue i have had, but very disappointed. Hopefully it will not happen again, we will see.