Beers that were ordered were great but the delivery was a nightmare. Only a partial order was sent with no explanation, eventually after 3 weeks and numerous calls and emails I received the rest of the order but but was still incomplete. They sent a goodwill gesture but it was a huge disappointment not to receive my full order. I complained and customer services just said thank you for your patience they didnt acknowledge the complaint at all. Had better joy using messenger as a human appeared to answer those messages! All in all great beers and the gifts were enjoyed but the operations side needs improving to meet customer orders.