I ordered a perfect draft beer dispenser in the run up to Christmas as a gift for my husband. I was told it would arrive in time for Christmas. What arrived on the 22nd was 3 kegs and no dispenser. I called to be told it was being dispatched and i would get it either on 23rd or 24th. Its now 4th Jan and still no dispenser. Just called Fiona at Beerhawk to complain and ask for refund, received a polite 'sorry' and was told i would now need to wait 5 days or maybe 3 for a refund! I dont have the goods i ordered why the hell should i have to wait for a refund! A complete joke and i would never use again.