I was very pleased with the selection of beers that BEERHAWK had. My favorite (Stone & Wood from Australia) is not in stock very often so I ordered it when I saw it available. I was pleased with the delivery time, although I received no confirmation of shipping or guaranteed delivery time. When I opened the case, I found that I only received 1 of the 9 S&W in the box. There was no attached receipt to reference. When I logged onto my account, there was a note by my order saying there was a service issue but it had been resolved. There was no communication of this and it hadn't been resolved. After calling customer service on 4 separate days and pleading my story, 8 was finally refunded. I really wanted to like BEERHAWK but after the mishap of the order I will attempt to order unique beer elsewhere.