Half of the order was out of stock (your site looks modern enough to have up to date stock systems). The order was shipped with no warning of this. Without me chasing this up, I would have been out of pocket (fraudulently, on your part, I might add). A truly awful service, much worse than any other online retailer. It was really obvious afterwards that you were advertising difficult to obtain beers that were out of stock, and pretending they weren't in order to get the sales. There are posts by many other people on Facebook and other online forums about how bad your service is, stock problems, money problems and packaging problems. You can't possibly get all of that so wrong unless you're doing it on purpose, or your entire workforce are inebriated. Probably both. Book up or sod off. This wonderful, blossoming industry doesn't need you.