The 'Bullet' arrived in a jiffy bag and had suffered damage during transit so that one end of the tube had burst open and 2 cans had been dented. The beer tasted OK but it was not a good start, especially as it was my 1st order and using a voucher given to me as a gift. I also think that charging me £5 for packaging was outrageous. I know the cost to ship an item such as this is not £5 so I feel ripped off, also. I had a £10 voucher but lost 50% of this to shipping. Add to this that I was not expecting the beers to be as strong as they were (one was approx. 8.9%) and the web page doesn't allude to this in any way and unless you know the brand or look at external information, you would not know this. I'm not a fan of really strong beer so would not have ordered this product otherwise. Overall I have been generous with my scoring, as the beer was actually quite nice, albeit too strong for my taste, and I will not be using your 'service' again.