Firstly and importantly, the beer is great. Unfortunately the ordering process was not. I was given a gift voucher as a birthday present and I can honestly say it was the most difficult online ordering experience I have ever had. It took 5 days of constant back and forth with support throughout which we tried various options and eventually the support team placed the order for me but this required me to email my credit card details to them, something I would have preferred not to do. The order process was unintuitive and kept throwing up errors. What should have been a 5 min job took days, to the point where I didn't really want the beer and was prepared to just thrown the voucher away. It's fair to say I don't want to ever go through that order process again...