Absolutely no quibbles with beer itself - obviously top-quality. Delivery arrangements are surely less than perfect. It was entrusted to a courier - Citylink - who tried to deliver twice, but did not/could not leave with neighbour as requested. Since I did not have a clue as to the approximate time I might expect delivery, even if I knew the likely day, it was something of a long shot that I would be at home. All of us are busy getting on with our lives, not suspending them for the whole of a working day while waiting for an untimed beer delivery. I can see why it is advantageous to the delivery company not to be tied down to a specific time or even a time slot, not so sure that I can see any real consideration for the average working customer here. In the end, I had to spend an hour's time & diesel to retrieve the purchase before it was returned to sender. This is a basic flaw with such purchases by single people who have no on-tap at-home backup team to provide signature/access. The beer is great, but I would think carefully before entering such a scenario again.