I purchased a Mixed case of Trappist/ Abbey beers as part of my order (intended as a gift for my fathers 80th Birthday) Much of the decision to use beerhawk for the 1st time was based on the selection of beers listed as being in the mixed case. On receipt of the delivery, I opened the box to find that 3 of the listed selection (St. Bernadus 6, 8, 12) had been substituted for far inferior shelf fillers. I called beerhawk customers services and was abruptly informed that it is clearly noted in the description that the described beers on the mixed cases is only "representative" of the selection that you "MAY" receive and that Beerhawk can substitute due to lack of availability and "I should have read and understood that"... When I questioned why then, the St Bernadus 6,8,12 are currently available for individual purchase on the website, I was informed the box may have been pre packed weeks ago when there was a shortage of said beers.... So in essence, replacing quality with beers that they are having difficulty moving off the shelf. As the saying goes, buyer beware.... so BEWARE beerhawk. What you order, you may not get and then will be fobbed off by customer services who are rude, patronising and completely dismissive of you when you dare complain. Look at recent reviews on their facebook page and you will find I'm not alone. Safe to say, I will neither be using, nor recommending beerhawk again in future,