Don't bother with this company. A mix up with an order should be very easy to rectify, but they're not interested. The usual "customer service" trick of making returns/refunds as awkward as possible until the customer just gives in. They don't care, because there's another sucker down the road who will buy from them. The beer is overpriced. The Perfect Draft machine is massively overpriced and complete rubbish, the customer service is worse than my electricity company, and it's pretty obvious they are exploiting the pandemic to maximize profits. Drop Beer Hawk and give your business to a smaller, less cynical company.