My order of 6 bottles of beer and a glass arrived exactly on time and was what I expected so that was very good. The packaging was limited - there was no bubble wrap or shredded paper, just the kind of standard cardboard bottle divides that supermarkets provide. I'd only purchased 6 bottles and as the divider was for 12 bottles the beer had fallen over within the box. Luckily the bottles hadn't broken the glass ( which was completely unprotected ) and the beer was safe! Sorry - can only rate as average due to the poor packaging. Will probably use a different merchant next time.