I made an order late Thursday morning and my order was delivered the next afternoon!! I phoned Customer Services before I ordered as there was an item online that seemingly was in stock but you could not add to basket. They sorted it in few minutes and I completed my online order in no time. This was my first order but from my experience I will be using them again. They offer a wide range of beers and as a Belgium beer drinker I appreciate be able to get some of my favourite beers so quickly that can’t be bought on the high-street. The only slight reservation I had was that one of the packages was slightly opened. Nothing was damaged or missing and from my limited experience of their customer services I would think they would sort it out very efficiently and in a satisfactory way. Perhaps items are packed a little too quickly but this comes from wanting to provide such a speedy service. I guess the speed of delivery and their confidence in their own customer service outweighs the occasional breakage or missing items. From my only experience so far I would thoroughly recommend this company and wish them continued success!