First of all, the customer service experience was fantastic. I've only ordered through this website once, but it left a lasting impression. So kind and ready to help with any question I had. I was informed immediately when my order was shipped and how long it would be before it arrived (it was only maybe 2 days before I got my shipment). Which, living in Alaska, is VERY APPEALING! Second of all, the products I purchased were wonderful. When I came across Bella Cuore I had absolutely no idea what direction to go with organic beauty because I had never used it. I was looking to transition, and your website made that super easy. The sample pack that's offered is FANTASTIC. It gives you the opportunity to dip your toes into products you have no idea about. And there's more than enough product to test out.. not like some beauty samples where you get one, MAYBE two uses out of the product. And let's be real, testing a product out takes at least a week so you know how it works with your skin and daily life in general. So, in short, I was VERY happy with my experience with this company. Great customer service, super kind employees, fast shipping and awesome products. 15/10