Bellami PRO was absolutely amazing when I started using 5 years ago. Since then I feel like the color selection has greatly improved, the infinity weft make customization much easier, however, I have had complaints from more than 75% of the last 10 orders for matting at the spine which almost always requires a reinstall , tangling which makes move ups hard, and extreme color discoloration (to the warm side typically) to the point that their left over hair is up to 5 shades different and they must purchase new hair at their 2 month mark or change their own hair color. All of clients use SULFATE FREE, usually Bellami, and minimal heat with healthy hair. They are pushing to find another line that is more consistent for their money however they respect my opinion and I have stuck with Bellami and made them feel more comfortable with the great warranty.