Full on scam. Jane Green i spoke to on the phone at the start was friendly and then i made payment. They said they would hold the funds, as our house purchase fell through.. 7 months on i requested a refund as we were putting house buying on pause. Then the lack of response occured. I've emailed multiple times, rang and been sent around the houses. This company takes your money, pretends to be proffesional. I discovered them like others through conveyancing website, (conveyancing index). Companies house looks like they are under 'Really moving london' who have 160k liabialites and £500 assets... I should have looked at this when first appointing them... Always do your research and AVOID THIS COMPANY SCAM. I will be chasing them for every penny.