I ordered twice now. The delivery is very fast, it took just a few days for each package. It came excatly what I ordered. Very satisfied with the quality of the products. I also made a return for the shoes that were to small. All went well, they recieved and proccessed the retrun in just a week and gave me the refund. I wanted to return another pair of shoes but beyond the time period of return and the customer service were very helpful and kindly extended the period so I can make another return. I have very nice experience with them. I am really sorry to read all negative reviews on this site. I would definetly reccomend them based on my nice experinece with them. And I have to say, one of the nicest expierince with customer service ever. Very helpful and fast to reply.