Im on a few different casinos and Betonline_AG is the worst casino Ive ever played. 1. the casino games all feel old and act old! Most of them are digital very few live games. Several times the games wont load and many of them when they do load they do not fit properly into the screen. Seriously!! 2. Customer service is TERRIBLE!!!! I talked with them on the phone 4 times and 3 times in live chat support. The 3rd phone call was to find out why none of the casino games were loading. The lady asked me for account details by the time I got them for her she just wouldnt answer me. Yet she didnt hang up it was like she had me on mute. I sat there for 5 minutes and kept saying hello. The 4th phone call was to get my remaining balance withdrawn to my Ewallet, I had enough this was horrible experience! During one live chat They just wouldn't respond to me about my questions. I sat there for 5 minutes waiting for them to respond. HORRIBLE!!!!!!! The final call was to get my remaining balance to my Ewallet. I told them to take there free credits back because a rule of you cant have them and withdraw. She takes them back and then tells me because I made a deposit within last 7 days they cant withdraw to me. Well I knew that but I want her To bypass that because of the horrible customer support(s) terrible game glitches to them just not loading at all. On one of the live text chats the agent Yet on one of the live text chats with customer support they asked more for my secret password to my account. I said what do you mean there is no option to setup extra security measures on my account?? He just goes silent after i said that. For 5 minutes I sat there and asked if he was there. I cant prove he was trying to get my password to my account but at the very least it makes me very suspicious! 3. Winners names do not scroll in a pane window. I didnt realize how big of a deal that was till I played a casino that doesnt have that. It makes the casino seem deserted. 4. THE CASINO IS DESERTED!!!!!! When at the live black jack, Roullete, Poker, and other LIVE games HARDLY ANYONE WAS IN THEM!! Not kidding! I began to think thats why they dont have a scrolling list of winners is because there is hardly anyone playing at betonline_AG 5. There is no option to secure your account! There is no 2-factor authentication to secure your account. There is no options AT ALL! In this day and age with all the online theft its almost mandatory. Worst casino ever! Yet on one of the live text chats with customer support they asked more for my secret password to my account. I said what do you mean there is no option to setup extra security measures on my account?? 6. There is more but its nit picky I usually dont nit pick but this casino deserves. How its in operation at this point IM NOT SURE DONT BE FOOLISH LIKE I WAS STAY AS FAR AWAY FROM THIS CASINO AS YOU CAN!!!! Now Im watching my bank account like a hawk because I really dont trust this casino AT ALL