I liked the delivery service of the merchandise, but I am not too happy about not getting a refund and that its store credit. I believe people should have the right to get their money back guarantee full refunded. I will not being buying any more of your merchandise as you don't give back refunds. The quality of your clothing's items and shows are not what I expected for the prize. I also your policy have a 10 days returned. This didn't work for me due to being in the hospital for 5 days and bed rest at home. Plus we have to pay $8.00 to returned the merchandise, which it should be free since the company don't give refunds. In top of that you take it from our store credit. Hope this review help your way of the policy so both parties are satisfy and will continue purchasing from your store. Sincerely, Carmen