This was the first time I had ordered from Betsy Boo's Boutique. I had a great experience and love the coat, t-shirt and earrings I received. I had ordered the wrong size initially when placing my order, so I sent an email to customerservice@betsyboos.com and I received an email back immediately letting me know they had corrected my mistake. AWESOME service! My order arrived packaged so nicely and the correct size too! I have received so many compliments when wearing my newly purchased items, and have been more then happy to let them know that I purchased them from Betsy Boo's Boutique. Thank you for a great first experience and for providing a quality product. I'm looking forward to ordering again. Thank you!