I am a bit frustrated that i bought a pair of shoes with the 17.00 pink points. The remaining total for the shoes was 21.00. The shoes were so narrow i could hardly include my baby toe. When I sent it back I only got 21.00 credit. I then ordered a shirt on sale. The recipt has the sale on it but then there was something about the discount not being applied. So I was charges full price. I am wondering if it had to do with the 21.00 credit. I just got two more shoes both are narrow but I am going to keep them with hopes thew will stretch a smidge. I don't want to send anything back and get a credit again! This is the only frustration i have. I have purchased a few tops, 5 pairs of shoes and two tunics dresses and a mystery.