I purchased a 28-day trial offer on the 18th of August 2023 for the sum if £19.23. I didn't use the app preferring to go to Reformer Pilates Classes. However, before I knew it SEVEN DAYS into the trial I was charged £99.99 via PayPay in a dubious transaction that I did not agree with. They are saying I purchased Coaching when I didn't. I emailed immediately to cancel my subscription and requested a full refund telling them I did not use the app. They said they would cancel and tried to get me to accept an offer. I refused saying I did not use their service and expected a refund. Doing my self-assessment tax I found they were dishonest and kept the money. SHOCKING BEHAVIOUR AND A DISHONEST COMPANY. Although past the 180-day insurance policy, PayPal, even reached out to BetterMe to request a refund for me. PayPal directed me to ACTION FRAUD UK to file a complaint. I have complained to Company House in Cyprus as the CEO STAMTIS SKIANIS has his BetterMe business registered there. SCAMMERS