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BetterMe Reviews

4.6 Rating 2,143 Reviews
90 %
of reviewers recommend BetterMe
4.6
Based on 2,143 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Kind and great. Appreciated.
Helpful Report
Posted 1 day ago
Hello! Thank you for your kind feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 21 hours ago
Great support team. Had an issue with the plan within 30 minutes resolved!!!
Helpful Report
Posted 1 day ago
Hello! Thank you for your feedback. We’re glad our support team could resolve your issue quickly. Kind regards, Team BetterMe
Posted 21 hours ago
Speedy and thorough service. Thank you!
Helpful Report
Posted 1 day ago
Hello Angela! Thank you for your feedback. We’re glad our service was speedy and thorough. Kind regards, Team BetterMe
Posted 21 hours ago
I wanted to change the duration and intensity of my workout program and couldn't figure out how to do it on the app. I asked a question using the feedback feature, someone got back to me right away, and after a little back and forth, the changes got made.
Helpful Report
Posted 1 day ago
Hi Ron, Thanks for sharing. We’re glad our team could help you. Kind regards, Team BetterMe
Posted 21 hours ago
There was a misunderstanding about the subscription, they immediately make up for it. Very pleased with the customer service
Helpful Report
Posted 1 day ago
Hi there, Thank you for sharing your feedback. We’re glad to hear you’re pleased with our customer service. Kind regards, Team BetterMe
Posted 1 day ago
I accidentally purchased additional plans without realizing they were separate charges. I contacted BetterMe support, explained the situation, and they handled my request professionally. The team was polite, responsive, and processed my refund successfully. Thank you for the excellent customer service!
Helpful Report
Posted 1 day ago
Hello Sara! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 1 day ago
Great customer support! They responded quickly, were polite and understanding, and helped resolve my issue professionally. Thank you for your assistance!
Helpful Report
Posted 2 days ago
Hi Alya, Thank you for your kind words. We’re glad our support was quick, polite, and professional. Kind regards, Team BetterMe
Posted 1 day ago
Great customer service. My refund was processed quickly, and the support team was kind and professional. Thank you!
Helpful Report
Posted 2 days ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 1 day ago
Excellent customer service! Efficient and concise communications and resolve my issue quickly.
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Posted 2 days ago
Hi Stella, Thank you for your feedback. We’re glad to hear you found our service efficient and that your issue was resolved quickly. Kind regards, Team BetterMe
Posted 1 day ago
lovely Great stuff
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Posted 2 days ago
Hello! Thank you for your kind feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 1 day ago
Because the workouts were a combo of Pilates, ballet, and yoga, my body responded very well. The length of each workout was perfect for me and I got to choose the areas that I wanted to concentrate on. I do wish the price were a little lower- that would be helpful in future when I come back to the program.
Helpful Report
Posted 2 days ago
Hi Sharon, Thank you for sharing your experience with the workouts. We’re glad to hear the mix of Pilates, ballet, and yoga worked well for you and that the workout length fit your needs. We also note your thoughts on price. Kind regards, Team BetterMe
Posted 1 day ago
I had issues canceling my subscription, so when the charge ended up coming through on my card, they reimbursed me with no questions asked!
Helpful Report
Posted 2 days ago
Hi Amanda, Thank you for sharing your experience. Kind regards, Team BetterMe
Posted 1 day ago
Thank you. Was missing item in the delivery but this was solved promptly.
Helpful Report
Posted 2 days ago
Hi there, Thank you for your feedback. We're glad to hear the missing item was resolved promptly. Kind regards, Team BetterMe
Posted 1 day ago
Customer service accommodated my request for a refund.
Helpful Report
Posted 2 days ago
Hi Mirka, Thank you for sharing your feedback. We’re glad to hear our team could help you. Kind regards, Team BetterMe
Posted 1 day ago
Good perfect
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Posted 4 days ago
Hi! We are really glad that you like the app. Thank you for the nice review. Kind Regards, Team BetterMe
Posted 1 day ago
Better me is great, And what enjoying it, til i get serious Health problems , And i must stop. But mabey i can come back somewhere in the future !! Thank for the service and understanding! Greetings Betty
Helpful Report
Posted 5 days ago
Hi Betty, We’re sorry to hear you’re facing health issues. We wish you all the best, and on our end, we would love to have you back whenever you are ready. Kind regards, Team BetterMe
Posted 1 day ago
Betterme is a great app of you use it. Customer Service is great as well
Helpful Report
Posted 5 days ago
Hi there, Thank you for your feedback. We’re glad to hear you find the app useful and that our customer service was great. Kind regards, Team BetterMe
Posted 1 day ago
Leider passte mein bestellter Artikel nicht, aber die Retoure hat sehr gut geklappt.
Helpful Report
Posted 5 days ago
Hallo Fabian, es tut uns leid, dass der bestellte Artikel nicht gepasst hat, aber schön zu hören, dass die Retoure gut geklappt hat. Wenn du weitere Fragen hast oder Unterstützung benötigst, melde dich gerne. Liebe Grüße, Team BetterMe
Posted 1 day ago
Bardzo miła i pomocna obsługa w rozwiązywaniu powstałych problemów. Bardzo szybka reakcja i odpowiedź. Zdecydowanie polecam. Dziękuję.
Helpful Report
Posted 5 days ago
Witaj! Dziękujemy za opinię. Cieszymy się, że obsługa była dla Ciebie przyjazna i pomocna, a odpowiedź była szybka. Z poważaniem, Zespół BetterMe
Posted 5 days ago
It is a great program. Very helpful and responsive customer service.
Helpful Report
Posted 1 week ago
Hello! Thank you for your feedback. \We’re glad to hear BetterMe was helpful and that our customer service was responsive. Kind regards, Team BetterMe
Posted 5 days ago
BetterMe is rated 4.6 based on 2,143 reviews