Login
Start Free Trial Are you a business?? Click Here

BetterMe Reviews

4.5 Rating 1,403 Reviews
87 %
of reviewers recommend BetterMe
4.5
Based on 1,403 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 60%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

Visit Website

Email:

care@betterme.world

Write Your review

BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Was able to assist and responded quickly with my concerns
Helpful Report
Posted 5 minutes ago
Ho fatto abbonamento poi però ci ho ripensato subito ho chiesto rimborso e me l'hanno effettuato subito veramente corretti
Helpful Report
Posted 3 hours ago
I took part in the one week trial for a reduced price. I was then charged after the one week £37, after several emails back and forth I was very happy to receive a full refund of the £37. Thank you.
Helpful Report
Posted 6 hours ago
Hello! Thanks for sharing your experience! We are happy that the situation was resolved. Our goal is to provide the best possible support to our users. Best regards, BetterMe Team
Posted 5 hours ago
They made it easy to refund my plan that I thought I had canceled I just had to bug them a few times.
Helpful Report
Posted 2 days ago
Hello! Thank you for your feedback! We're glad we could assist you with the request. We appreciate your patience and are always here to help when needed. Best wishes, Team BetterMe
Posted 5 hours ago
Ho avuto un problema con il rinnovo automatico dell’abbonamento (mia svista, in quanto ho dimenticato di disattivarlo prima), ho subito contattato il supporto per chiedere aiuto e mi hanno assistita nel giro di pochi minuti. Servizio efficiente
Helpful Report
Posted 5 days ago
Ciao! Grazie mille per la tua recensione! Siamo contenti di sapere che il nostro supporto ti ha assistita rapidamente. È sempre un piacere aiutare i nostri utenti! Cordiali saluti, Team BetterMe
Posted 4 days ago
Ho avuto un problema con il rinnovo automatico dell’abbonamento (mia svista, in quanto ho dimenticato di disattivarlo prima), ho subito contattato il supporto per chiedere aiuto e mi hanno assistita nel giro di pochi minuti. Servizio efficiente
Helpful Report
Posted 5 days ago
Ciao! Grazie per la tua fantastica recensione! Siamo felici di sapere che il nostro supporto è stato così rapido ed efficiente. È sempre un piacere assistere i nostri utenti! Cordiali saluti, Team BetterMe
Posted 4 days ago
Super team
Helpful Report
Posted 6 days ago
Hi Elisa! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 4 days ago
Great customer service. Quick to respond.
Helpful Report
Posted 1 week ago
Hi Carol! Thank you for your wonderful review! We’re happy to hear that you had a great experience with our customer service. Warm regards, Team BetterMe
Posted 1 week ago
Prompt and clear reply. Great customer service!
Helpful Report
Posted 1 week ago
Hi Nora! Thank you for your fantastic review! We’re thrilled to hear you found our customer service prompt and clear. Your satisfaction is our priority! Warm regards, Team BetterMe
Posted 1 week ago
They were so helpful after an injury I had to cancel my subscription. Really fast and clear communication.
Helpful Report
Posted 1 week ago
Hi there! Thank you for your kind words! We're glad to hear that our team was able to assist you effectively. Clear communication is key for us, and we're always here to help! Warm regards, Team BetterMe
Posted 1 week ago
He acted honestly regarding the refund.
Helpful Report
Posted 1 week ago
Hi there! Thank you for your feedback! Your trust means a lot to us, and we’re here to support you anytime you need. Warm regards, Team BetterMe
Posted 1 week ago
Really liked their workouts and stretches.
Helpful Report
Posted 1 week ago
Hi there! We're so glad to hear you enjoyed our workouts! If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind regards, team BetterMe
Posted 1 week ago
They were very helpful
Helpful Report
Posted 2 weeks ago
Hi Petra! We're thrilled to hear that you found us helpful! Your satisfaction is our top priority, and we’re here to assist you anytime you need. Thank you for your positive feedback! Warm regards, Team BetterMe
Posted 1 week ago
I wasn't very satisfied with the program, so I requested a refund. I thought it was a very reliable company with a very fast response. Thank you very much。
Helpful Report
Posted 2 weeks ago
Hi there! Thank you for sharing your feedback with us. We appreciate your understanding and are glad to hear that you found our response time reliable. If you have any other questions or need assistance in the future, we're here for you! Warm regards, Team BetterMe
Posted 2 weeks ago
Customer service is the best ones I’ve interacted with in a long time. They took to time to hear then address my concerns. Legit quick and satisfactory responses!
Helpful Report
Posted 2 weeks ago
Hi Wanda! Thank you for your amazing feedback! We're so glad to hear that our customer service team was attentive to your concerns and provided you with quick and satisfactory responses. Your experience means a lot to us! If you need anything else, we're always here to help. Warm regards, Team BetterMe
Posted 2 weeks ago
Es war alles zu meiner voller Zufriedenheit
Helpful Report
Posted 2 weeks ago
Hallo! wir freuen uns sehr über Ihre positive Rückmeldung! Es ist schön zu hören, dass alles zu Ihrer vollsten Zufriedenheit war. Wenn Sie in Zukunft Fragen oder Anregungen haben, stehen wir Ihnen jederzeit gerne zur Verfügung. Liebe Grüße, Team BetterMe
Posted 2 weeks ago
I had an issue with a payment deduction… I had an issue with a payment deduction related to my subscription, but the customer service team at BetterMe was fantastic. They responded promptly and resolved the matter within a few hours. Great service—very impressed
Helpful Report
Posted 2 weeks ago
Hi Shaminda! Thank you for your wonderful review! We're delighted to know that our customer service team was able to assist you so promptly. If you ever need anything else in the future, please feel free to reach out. Warm regards, Team BetterMe
Posted 2 weeks ago
Amazingly fast response! And very fair!
Helpful Report
Posted 2 weeks ago
Hi Branka! Thank you so much for your fantastic review! We're thrilled to hear that you experienced such a quick response and found it fair. Your satisfaction is our top priority! If you need anything else, don’t hesitate to get in touch. Warm regards, Team BetterMe
Posted 2 weeks ago
Problem was solved
Helpful Report
Posted 2 weeks ago
Hi! Thank you very much for your wonderful review! We are very happy that we were able to solve your problem. If you need help again, do not hesitate to contact us! Kind regards, team BetterMe
Posted 2 weeks ago
Είχα κατά λάθος χρεωθεί κ μου επιστράφηκαν τα χρήματα μετά από διαλογο
Helpful Report
Posted 3 weeks ago
Γεια σου Ελευθερία! Σ' ευχαριστούμε πολύ για την υπέροχη κριτική σου! Είμαστε χαρούμενοι που μπόρεσες να έχεις καλή εμπειρία με την εξυπηρέτησή μας. Η ικανοποίησή σου είναι η προτεραιότητά μας. Αν χρειαστείς κάτι άλλο, μη διστάσεις να επικοινωνήσεις μαζί μας! Με ζεστές ευχές, Ομάδα BetterMe
Posted 3 weeks ago
BetterMe is rated 4.5 based on 1,403 reviews