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BetterMe Reviews

4.6 Rating 2,162 Reviews
90 %
of reviewers recommend BetterMe
4.6
Based on 2,162 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Fast reply and very helpful and informative
Helpful Report
Posted 18 minutes ago
Were helpful. Helped solved the problem quickly.
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Posted 59 minutes ago
Veľmi dobrá aplikacia na cvičenie. Nie je tu však vysvetlené, ako máte cvičiť, sú tu sice hlasové pokyny, ale nie je tam trebars spomenuté dychanie. Čo sa tyka cvikov, často sa opakujú, ale aj pribúdajú nove, niekedy sa to zdá ľahké, ale precvičia s vami celé telo, po cca 40 dňoch sa cítim super, ja popri cvičení aj behavam. Perfektné sú aj ostatné cvičenia v aplikácii, páci sa mi to. Hudba sa opakuje, ale viete si nastaviť vlastnú, čo ma tiež potešilo. Ak ste unavený, môžete nastaviť zníženie intenzity a cvicenie bude kratšie a ľahšie.
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Posted 3 hours ago
Tres bon application. Je reviendrais me reeinscrire avec plaisir apres mon projet de vie pour retrouver un corps qui me ressemblz. Merci encore a l’equipe pour sa comprehension
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Posted 4 hours ago
Promtná pomoc,vybavenie❤️❤️❤️
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Posted 5 hours ago
Obsługa klienta jest super. Szybko sprawnie i pomyślnie ku zadowoleniu klienta.
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Posted 8 hours ago
Cześć Paweł, dziękujemy za opinię. Cieszymy się, że obsługa klienta była super i spełniła Twoje oczekiwania. W razie potrzeby służymy pomocą. Pozdrawiamy, Zespół BetterMe
Posted 6 hours ago
Super wery kinde
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Posted 1 day ago
Hallo Almedina! Vielen Dank für Ihr Feedback, wir freuen uns, dass Ihnen die App gefällt! Herzliche Grüße, Team BetterMe
Posted 6 hours ago
Great customer service, fast problem solving
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Posted 1 day ago
Hello! Thanks for your review. We’re glad to hear you had a great experience with the customer service. Kind regards, Team BetterMe
Posted 1 day ago
Sehr zu empfehlen! Schnelle Rückmeldung bei Fragen.
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Posted 2 days ago
Hallo! Vielen Dank für Ihre Bewertung. Es freut uns, dass Sie schnelle Rückmeldungen bei Fragen erhalten haben. Liebe Grüße, Team BetterMe
Posted 1 day ago
Al contactar con el servicio de Atención al Cliente, me respondieron en el momento y me ofrecieron una solución.El equipo trabaja de una forma muy profesional para satisfacer a sus clientes y buscar una respuesta adecuada Sin embargo, me parece un engaño que, cuando se fija una fecha de suscripción y se indica por escrito que la renovación se realizará en un día concreto, se me cobre dos días antes.
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Posted 2 days ago
Hola, Gracias por compartir tu experiencia. Nos alegra saber que el servicio fue rápido y profesional. Ten en cuenta que a cada usuario se le factura según el plan de suscripción que elija. Para evitar renovaciones futuras, es necesario cancelar la suscripción con antelación. Puedes consultar todos los detalles sobre el ciclo de facturación del plan seleccionado en la página de pago. Por favor, lee esta información detenidamente antes de realizar el pedido. Si necesitas algo, puedes contactarnos en care@betterme.world en cualquier momento. Saludos cordiales, Equipo BetterMe
Posted 1 day ago
Excellent customer support and communication
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Posted 3 days ago
Hello Catalina, Thanks for your review. We’re glad to hear you had excellent customer support and communication. Kind regards, Team BetterMe
Posted 1 day ago
Very good app. I've just completed a 28-day challenge, and I'm very happy with it. At first, I purchased two BetterMe challenges. Later, I accidentally bought one of their products, and their support team was very kind and promptly refunded me. Finally, I realized that one of the challenges wasn't what I was looking for, and they also refunded that purchase without any issues. Their customer service was attentive and very helpful throughout the process.
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Posted 3 days ago
Hi Javier, Thank you for sharing your experience. We're glad to hear you had a positive time with the 28-day challenge and that our support team could assist you promptly and effectively. Kind regards, Team BetterMe
Posted 1 day ago
They were very helpful in resolving my issue
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Posted 3 days ago
Hello! Thanks for your review. We’re glad to hear you found us helpful in resolving your issue. Kind regards, Team BetterMe
Posted 1 day ago
Customer service was flexible in handling my mistaken order.
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Posted 3 days ago
Hi Varga, Thanks for your review. We're glad our team was flexible in handling your order. Kind regards, Team BetterMe
Posted 1 day ago
Sehr nett und Hilfsbereit!
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Posted 4 days ago
Hallo Toni, vielen Dank für deine Bewertung. Es freut uns, dass du zufrieden bist. Liebe Grüße, Team BetterMe
Posted 1 day ago
Snabba svar och snabb hjälp! Trevlig support
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Posted 4 days ago
Hej, Tack för ditt omdöme. Roligt att höra att svaren var snabba och hjälpen trevlig. Vänliga hälsningar, Team BetterMe
Posted 4 days ago
Equipe impecavel e pronta a solucionar a questão apresentada.
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Posted 4 days ago
Olá Marco, Obrigado pelo seu feedback. Ficamos felizes em saber que a equipe foi impecável e pronta para solucionar a questão apresentada. Abraços, Equipe BetterMe
Posted 4 days ago
Overall an easy to follow exercise app. The option to extend additional exercise is available you feel you need more than the daily assigned ones. I didn’t manage to stick with it and decided not to continue. There was no pop up reminder when close to renewal. Even if there were notice to customers about the option to turn off the automatic renewal, it is always beneficial to have a reminder that the renewal is upcoming. For me, the renewal price is high, given that I hardly use the app durjng the trial price period. I give credit to the BetterMe team for assisting and refunding the charges with no judgement/hurdles. When I am ready to commit and make worth of this, I will join again.
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Posted 5 days ago
Hello, Thank you for sharing your experience. We’re glad the app is easy to follow and that our team could assist you. If you have any further questions or need assistance, feel free to reach out. Kind regards, Team BetterMe
Posted 4 days ago
It was amazing and fast conversation. They helped a lot. Thanks.
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Posted 5 days ago
Hello Fatma! Thank you for your kind feedback. We’re glad the conversation was fast and helpful. Kind regards, Team BetterMe
Posted 4 days ago
Kind and great. Appreciated.
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Posted 6 days ago
Hello! Thank you for your kind feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 6 days ago
BetterMe is rated 4.6 based on 2,162 reviews