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BetterMe Reviews

4.5 Rating 1,836 Reviews
89 %
of reviewers recommend BetterMe
4.5
Based on 1,836 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
I love Better Me! The workouts are right at my skill level and there are extension workouts if I feel like I want to add more difficulty or time. Customer service is very prompt and helpful. There are also meal plans and coaching if you want to add those services too. I’m very pl asked with Better Me!
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Posted 10 hours ago
I’m a senior & not computer savvy but needed help canceling my subscription the other day. Your team was quick to respond to my concern & cancelled my subscription for me . Thanks again to your outstanding customer support team.
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Posted 1 day ago
El programa es práctico y facil El servicio al cliente es amable y rápida , los precios accesibles ya que hay promociones solo hay que estar pendiente antes de que se facture para acceder a ellas las devoluciones y reembolso si cumplen ,muchas gracias
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Posted 1 day ago
very good costumer service
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Posted 2 days ago
Thank you for your kind feedback! We're glad to hear you had very good customer service. If you need anything else, we're here to help. Warm regards, Team BetterMe
Posted 1 day ago
Amazing team. Responds to queries quick
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Posted 2 days ago
Thank you for your kind feedback! We're glad to hear you had an amazing team and that we respond to queries quickly. If you need anything else, we're here to help. Warm regards, Team BetterMe
Posted 1 day ago
After trying and failing to download the TAI Chi Walking Plan, I contacted their support team to advise that I wanted to cancel. They were extremely helpful and I now have the correct plan that I wanted. 24 hours from start to finish, I am happy with their excellent service.
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Posted 2 days ago
Thank you for your kind feedback! We're glad to hear you had a positive experience with our support and that your plan is now correct. If you need anything else, we're here to help. Kind regards, Team BetterMe
Posted 1 day ago
Excellent communications. Quick and to the point.
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Posted 2 days ago
Thank you for your kind feedback! We're glad to hear you had excellent communications and that it was quick and to the point. If you need anything else, we're here to help. Warm regards, Team BetterMe
Posted 1 day ago
Pedí un reembolso ya que se me cobró otra paquete que yo no había requerido. Y sin problema solucionaron el inconveniente y respondieron muy rápido a mi solicitud y me orientaron. Muy amables. La verdad no he encontrado ninguna otra app así.
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Posted 3 days ago
Muchas gracias por tu comentario. Nos alegra saber que pudimos resolver rápidamente el cobro indebido y que quedaste satisfecho con la atención recibida. Si necesitas algo más, estamos a tu disposición. Con un cordial saludo, Equipo BetterMe
Posted 1 day ago
We quick action on the issue and very supportive
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Posted 3 days ago
Thank you for your kind feedback! We're glad to hear you experienced quick action on the issue and felt supported. If you need anything else, we're here to help. Kind regards, Team BetterMe
Posted 1 day ago
Great customer support, quick to respond and very helpful
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Posted 3 days ago
Thank you for your kind feedback! We're glad to hear you had great customer support, were quick to respond, and found our help very useful. If you need anything else, we're here to help. Warm regards, Team BetterMe
Posted 1 day ago
When I reached out to customer service with Better Me, they responded almost immediately. My problem was resolved and I am happy with the resolution.
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Posted 4 days ago
Thank you for your kind feedback! We're glad to hear your issue was resolved quickly and that you're happy with the resolution. If you need anything else, we're here to help. Warm regards, Team BetterMe
Posted 1 day ago
The app was easy to use and the customer service team is great!
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Posted 4 days ago
Thank you for your kind feedback! We're glad to hear the app was easy to use and that our customer service team is great. If you need anything else, we're here to help. Warm regards, Team BetterMe
Posted 1 day ago
My refund was taken care of the same day. Although the communication was through email, it was very effective and quick. Sometimes we just have to be patient, not everything gets resolved within a minute 🙂
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Posted 4 days ago
Thank you for your kind feedback! We're glad to hear your refund was handled promptly and that our email communication was effective. If you need anything else, we're here to help. Warm regards, Team BetterMe
Posted 1 day ago
Resolução rápida.
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Posted 5 days ago
Obrigado pelo seu feedback! Que bom saber que a resolução foi rápida. Se precisar de mais alguma coisa, estamos à disposição. Com os melhores cumprimentos, Equipe BetterMe
Posted 1 day ago
Snel, vriendelijk en professioneel!
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Posted 5 days ago
Bedankt voor je beoordeling! Fijn om te horen dat je snel, vriendelijk en professioneel geholpen bent. Mocht je nog vragen hebben of iets anders nodig hebben, laat het gerust weten. Met vriendelijke groet, Team BetterMe
Posted 1 day ago
Bien, los videos son muy completos y ha cumplido su expectativa
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Posted 5 days ago
¡Fantástico! Nos alegra mucho saber que los videos son completos y que han cumplido tus expectativas. Si necesitas algo más, aquí estamos para ayudarte. Saludos cordiales, Equipo BetterMe
Posted 1 day ago
J’ai eu un problème lors de ma dernière souscription et l’équipe était là pour m’accompagner et me donner satisfaction au delà de mes attentes. Je leur en est gré, et les remercie grandement. L’expérience Betterme continue
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Posted 5 days ago
Bonjour, Merci pour votre retour. Nous sommes ravi(e)s que notre équipe ait été présente pour vous accompagner et vous apporter satisfaction au-delà de vos attentes. Votre reconnaissance nous motive à continuer ainsi. Si vous avez besoin de quoi que ce soit d'autre, n'hésitez pas à nous contacter. Bien à vous, Team BetterMe
Posted 1 day ago
Nepokazilo se nic,ale už jsem na to stará,nepotebuji to. Děkuji za rychlé ukončení služby.
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Posted 5 days ago
Dobrý den. Děkujeme za zanechání komentáře. Hodnocení 1 hvězdičkou je považováno za negativní hodnocení. Vzhledem k tomu, že náš tým vyřídil vaši žádost, doufáme, že změníte názor na naše služby. S pozdravem, tým BetterMe
Posted 1 day ago
I tried the program and honestly it wasn’t for me and was over budget for me so I canceled within my window and still was billed. However after a couple of emails back and forth explaining the situation I did receive a refund. I was impressed!
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Posted 6 days ago
Hi Kim, Thank you for sharing your experience. We’re glad to hear the refund was resolved after your follow-ups and that you were impressed with the outcome. If there’s anything else we can help with or if you decide to try BetterMe again in the future, we’re here for you. Best regards, Team BetterMe
Posted 1 day ago
Great customer service
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Posted 1 week ago
Hi V, Thank you for your wonderful 5/5 rating. We're thrilled to hear you had a great experience with our customer service. If you need anything else, we’re here to help. Best regards, Team BetterMe
Posted 1 day ago
BetterMe is rated 4.5 based on 1,836 reviews