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BetterMe Reviews

4.5 Rating 1,509 Reviews
88 %
of reviewers recommend BetterMe
4.5
Based on 1,509 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 62%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Very responsive to my current needs
Helpful Report
Posted 1 month ago
Hello! We are grateful for your feedback. Feel free to share more details at care@betterme.world. Our team wishes you an amazing health routine! Kind regards, team BetterMe
Posted 1 month ago
Ottimo servizio clienti! Veloci nelle risposte ed efficienti. Gentili e disponibili a dare supporto. Soddisfatta!
Helpful Report
Posted 1 month ago
Ciao! Grazie mille per la tua fantastica recensione! Siamo davvero felici di sapere che il nostro servizio clienti è stato veloce ed efficiente nel fornirti supporto. La tua soddisfazione è la nostra priorità. Un caro saluto, Team BetterMe
Posted 1 month ago
Très réactif je remercie beaucoup le service qui à fait preuve de beaucoup de compréhension suite à ma demande
Helpful Report
Posted 1 month ago
Bonjour! Merci beaucoup pour votre commentaire élogieux ! Nous sommes ravis d'apprendre que notre service a su répondre à vos attentes avec compréhension. Votre satisfaction est notre priorité. Cordialement, L'équipe BetterMe
Posted 1 month ago
BetterMe has been a great experience for me. The customer service team was responsive and helpful whenever I had questions. When I requested a refund, the process was smooth and handled quickly. Overall, I’m very satisfied with the service
Helpful Report
Posted 1 month ago
Hello Lê! Thank you for your wonderful review! We're so pleased to hear that you had a great experience with our customer service team. It's always our goal to assist our users effectively. Warm wishes, Team BetterMe
Posted 1 month ago
Sehr kompetent in allen Belangen
Helpful Report
Posted 1 month ago
Hallo Filiz! Vielen Dank für Ihre positive Bewertung! Es freut uns sehr zu hören, dass Sie unsere Dienstleistungen als kompetent empfinden. Wir sind stets bemüht, unseren Nutzern den bestmöglichen Support zu bieten. Herzliche Grüße, Team BetterMe
Posted 1 month ago
BetterMe customer service took care of a refund for me when my husband's illness was keeping me from using the program. I appreciate their help.
Helpful Report
Posted 1 month ago
Hello! Thank you for sharing your experience! We're glad our customer service team was able to support you during this time. Wishing you and your husband all the best. Warm wishes, Team BetterMe
Posted 1 month ago
Intuitiva y excelente app, personalmente en el primer día me he sentido maravillosa, he sentido los cambios en mi cuerpo mente y espíritu he bajado de peso considerablemente, me encanta hacer ejercicio en casa, amo que sean modelos humanas reales, y el soporte al servicio al cliente ameno, profesional son personas reales y no un BoT. Los ejercicios son espectaculares y cada vez que terminas te pregunta cómo te sientes. Tiene un plan de comidas y recetas de acuerdo a lo que tu médico nutricionista de cabecera en tu ciudad te haya recomendado seguir. Yo vivo en Colombia y los kits de herramientas físicos no llegan. Vale la pena probarlo y el precio aprovecharlo. Mi hora de ejercicio es bien en la mañana y tiene ejercicio adicionales para personas de condiciones especiales todo es muy bien organizado desde la app del Celular.
Helpful Report
Posted 1 month ago
¡Hola Myriam! Muchísimas gracias por tu increíble reseña. Nos emociona saber que has tenido una experiencia maravillosa desde el primer día y que sientes cambios en tu cuerpo, mente y espíritu. Es genial que disfrutes de los ejercicios y encuentres el apoyo de nuestro servicio al cliente valioso y humano. Esperamos seguir acompañándote en tu viaje hacia el bienestar. ¡Gracias por confiar en BetterMe! Con cariño, Team BetterMe
Posted 1 month ago
All good, and the customer service is amazing !
Helpful Report
Posted 1 month ago
Hello Lea! Thank you for the positive review! We're delighted to hear that you had a great experience with our customer service. Warm wishes, Team BetterMe
Posted 1 month ago
Regarding the negative experience I had yesterday, the team quickly resolved my issue and provided a refund for an extra subscription I accidentally purchased. Thank U!
Helpful Report
Posted 1 month ago
Hello Esra! Thank you for your positive feedback! We're thrilled to hear that our team was able to quickly resolve your issue and assist you with your subscription. Warm regards, Team BetterMe
Posted 1 month ago
I am extremely happy with the customer service team and their fast and personable response when I needed their help.
Helpful Report
Posted 1 month ago
Hello! Thank you so much for your wonderful review! We’re happy to hear that our customer service made a positive impact during your experience. Your satisfaction is important to us! Warm regards, Team BetterMe
Posted 1 month ago
Thank you
Helpful Report
Posted 1 month ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. We would really like to know what stands behind such a negative rating. Please email us at care@betterme.world and we will try to find the best possible solution. Kind regards, Team BetterMe
Posted 1 month ago
BetterMe, understood my situation and was quick to respond.
Helpful Report
Posted 1 month ago
Hi there! Thank you for your kind review! We’re so glad to hear that we were able to understand your needs and respond quickly. Your experience means a lot to us! Warm wishes, Team BetterMe
Posted 1 month ago
Il servizio è impeccabile , ho avuto un problema con l abbonamento e loro sono stati davvero gentilissimi, molto comprensivi e veloci nella risposta . Grazie
Helpful Report
Posted 1 month ago
Ciao Debora! Grazie mille per la tua recensione entusiastica! Siamo felicissimi di sapere che il nostro servizio ti ha supportato in modo efficace e gentile. La tua soddisfazione è la nostra priorità! Un abbraccio, Team BetterMe
Posted 1 month ago
Great support. Different levels, from low to completely destroyed, ensure balanced training. So far, I'm very satisfied.
Helpful Report
Posted 1 month ago
Hello! Thank you for your great feedback! We're delighted to hear that you're satisfied with our support and the various training levels. Your success is our goal! Best regards, Team BetterMe
Posted 1 month ago
The customer service team is the best! They l responded so quick and sorted the issues and I am happy to continue the membership account with them.
Helpful Report
Posted 1 month ago
Hi Emiko! Thank you so much for your fantastic review! We're delighted to hear that our customer service team was able to assist you quickly and effectively. We're excited to have you continue your membership with us! Warm wishes, Team BetterMe
Posted 1 month ago
The service was very good. Quick response, problems were resolved — overall, simply great.
Helpful Report
Posted 1 month ago
Hi there! Thank you for your amazing review! We're thrilled to hear that you had a great experience with our service and that your issues were resolved quickly. Warm wishes, Team BetterMe
Posted 1 month ago
Fun easy workout for the lazy busy gal
Helpful Report
Posted 1 month ago
Hi! Thanks for your wonderful review! We love that you find our workouts fun and easy. Warm wishes, Team BetterMe
Posted 1 month ago
I absolutely love how I can do this from home and they are great exercises!!
Helpful Report
Posted 2 months ago
Hi Sarah! Thanks for sharing your experience with us. Indeed, what it takes is installing the BetterMe app and working out at a convenient time and place. Let your work with our app continue bringing results and making you happier. Kind Regards, Team BetterMe
Posted 1 month ago
I had an issue with my payment so I've reached out to customer service and they been very helpful and understanding to my situation. All issues resolved very quickly.
Helpful Report
Posted 2 months ago
Hi Marina! Thank you for your fantastic rating! We are glad to hear that we were able to resolve your payment issue quickly. Your positive impression of our customer service means a lot to us! Best regards, Team BetterMe
Posted 2 months ago
Dobila sam povrat novca jer nisam zbog privatnih problema uspjela ni započeti trening te je tim službe za korisnike imao razumijevanja i odobrio povrat Lijepa gesta i pohvala za to.
Helpful Report
Posted 2 months ago
Bok Nikolina! Hvala ti na divnoj ocjeni! Drago nam je čuti da si imala pozitivno iskustvo s našim timom za korisnike. Uvijek smo tu za tvoje potrebe i cijenimo tvoje povratne informacije! Srdačan pozdrav, Team BetterMe
Posted 2 months ago
BetterMe is rated 4.5 based on 1,509 reviews