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BetterMe Reviews

4.5 Rating 1,666 Reviews
89 %
of reviewers recommend BetterMe
4.5
Based on 1,666 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 70%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Quick service, kind assistance.
Helpful Report
Posted 1 month ago
Hello! Thank you for your fantastic review! We're pleased to hear that you experienced quick service and kind assistance. Your satisfaction is our priority, and we’re here whenever you need us! Warm regards, Team BetterMe
Posted 1 month ago
Custumer service was very nice
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Posted 1 month ago
Hello Gerjola! Thank you so much for your kind feedback! We're delighted that our customer service met your expectations. Please don't hesitate to contact us again if you need any further assistance in the future. Sincerely, Team BetterMe
Posted 1 month ago
I was happy with BetterMe assistance and the services they have provided. I recommend it!
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Posted 1 month ago
Hello! Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with our assistance and services. Your recommendation means a lot to us! If you need any further help, feel free to reach out anytime. Warm regards, Team BetterMe
Posted 1 month ago
Incredibly friendly and helpful. They listened to my issue and resolved it quickly. It’s rare to find such attentive service these days — highly impressed!
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Posted 1 month ago
Hello Marsela! Thank you so much for your kind words! We're thrilled to hear that our team was friendly and attentive in resolving your issue. It's our pleasure to provide quick and helpful service. Warm regards, Team BetterMe
Posted 1 month ago
Good assistance
Helpful Report
Posted 1 month ago
Hello! Thank you for your positive feedback! We're glad to hear that you found our assistance helpful. If you ever need more support, don’t hesitate to reach out. Warm regards, Team BetterMe
Posted 1 month ago
Réaction très rapide!! Merci 🙏🏻
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Posted 1 month ago
Bonjour! Merci beaucoup pour votre retour rapide et positif! Nous sommes ravis que vous ayez eu une bonne expérience avec nous. N'hésitez pas à revenir vers nous si vous avez besoin d'aide à l'avenir. Cordialement, Team BetterMe
Posted 1 month ago
Super application et service client a l écoute
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Posted 1 month ago
Bonjour Siana! Un grand merci pour votre excellent retour ! Nous sommes ravis que notre application et notre service client aient répondu à vos attentes. N'hésitez pas à nous contacter si vous avez besoin d'aide à l'avenir. Cordialement, Team BetterMe
Posted 1 month ago
Le remboursement pour mon erreur a été facile et rapide. Merci 😊
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Posted 1 month ago
Bonjour! Merci beaucoup pour votre retour positif ! N'hésitez pas à revenir vers nous si vous avez besoin d'aide à l'avenir. Cordialement, Team BetterMe
Posted 1 month ago
Ich war sehr zufrieden und dankbar
Helpful Report
Posted 1 month ago
Hallo! Vielen Dank für Ihr tolles Feedback! Wir freuen uns sehr, dass Sie zufrieden und dankbar sind. Ihre Zufriedenheit bedeutet uns viel! Herzliche Grüße, Team BetterMe
Posted 1 month ago
The support team was polite and helped resolve my issue, and I appreciate that a full refund was finally issued. However, the process required multiple messages and clarifications because the initial responses did not address my actual concern. It’s important to mention that relying solely on the information shown when accepting the trial is not enough — people are human, and it’s easy to forget to cancel before the renewal happens. That’s why sending a reminder before charging the full subscription price is essential for transparency and a positive customer experience. It would be great if the notification system before trial plans renew into full-priced subscriptions was improved, so customers can make informed decisions without needing to contact support. Overall, I’m satisfied with the final resolution — thank you for the assistance
Helpful Report
Posted 1 month ago
Hello! Thank you for sharing your experience with us! We're pleased to hear that our support team was polite and that your issue was resolved. Your feedback is incredibly valuable. Warm regards, Team BetterMe
Posted 1 month ago
Good support good app
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Posted 1 month ago
Hello! Thank you for your positive feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 1 month ago
Very good exercises and food offer, but they didn’t suit me.
Helpful Report
Posted 1 month ago
Hello Ayala! Thank you for your valuable feedback! We're glad to hear you found the exercises and food offers appealing, even if they didn't fully suit your needs. Our goal is to help everyone find their perfect fit, and we appreciate your insight! If there's anything we can do to enhance your experience, please let us know. Warm regards, Team BetterMe
Posted 1 month ago
Si, resuelven antes cualquier problema
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Posted 1 month ago
¡Hola! ¡Muchísimas gracias por tu reseña! Nos alegra saber que nuestro equipo resuelve los problemas de manera eficiente. Siempre estamos aquí para ayudarte. Un saludo cordial, Team BetterMe
Posted 1 month ago
Better me is a surprising mobile app. It’s a comprehensive approach to improving strength mobility and achieving weight loss. The exercises are geared to individual abilities. The meals are nourishing, and easy to prepare plus there are other ways to record calories so you don’t feel limited with the meal plan. Some days you just need to treat yourself. I have recently lost 11 pounds in two months which I feel is a good timeline. I didn’t lose it too quickly and with what I’m learning from better me I will keep it off as if I go forward. I like to exercise from home. The Pilates program just feels right for me.
Helpful Report
Posted 1 month ago
Hello! Thank you for your amazing review! We're so happy to hear that BetterMe is helping you improve your strength, mobility, and achieve your goals. It's fantastic that you find the exercises tailored to your abilities and the meals easy to prepare. Congratulations on your impressive progress! We're excited to support you on your journey. Warm regards, Team BetterMe
Posted 1 month ago
Service following a query about billing was resolved. It took a little explanation and the problem wasn't easy to detect. Once engaged the customer support team were great
Helpful Report
Posted 1 month ago
Hello Ali! Thank you for your thoughtful review! We're glad to hear that our customer support team was able to help resolve your query. We appreciate your patience during the process. Your satisfaction is our goal! Warm regards, Team BetterMe
Posted 1 month ago
Very helpful and quick response Customer service sorted my issue out within 1 hour of contacting them. Very happy thank you
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Posted 1 month ago
Hello Jennifer! Thank you for your fantastic feedback! We're thrilled to hear that our customer service team was able to assist you so quickly. Your satisfaction means everything to us. Warm regards, Team BetterMe
Posted 1 month ago
On time,very kind replies with an easy and convenient way to communicate and resolve my problem.
Helpful Report
Posted 1 month ago
Hello! Thank you so much for your wonderful review! We're delighted to hear that our team was able to assist you promptly and kindly. Your experience is our priority! Warm regards, Team BetterMe
Posted 1 month ago
I am new member since today morning. The team reacted very quick on my query.
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Posted 1 month ago
Hello Oemer! Thank you for sharing your experience with us! We're so glad to hear that our team responded quickly to your query. We're here to help anytime you need us! Warm regards, Team BetterMe
Posted 1 month ago
I contacted customer service regarding an automatic payment that I needed to cancel and they came back to me within a couple of minutes! They organised an immediate refund with no questions asked. I was extremely happy with the efficient and quick service they provided.
Helpful Report
Posted 1 month ago
Hello! Thank you so much for your amazing review! We're thrilled to hear that our customer service team responded quickly and efficiently. We are here to help. Warm regards, Team BetterMe
Posted 1 month ago
Rey good service
Helpful Report
Posted 1 month ago
Hello! Thank you for your kind review! We’re glad to hear you received great service. Best wishes, Team BetterMe
Posted 1 month ago
BetterMe is rated 4.5 based on 1,666 reviews