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BetterMe Reviews

4.5 Rating 1,836 Reviews
89 %
of reviewers recommend BetterMe
4.5
Based on 1,836 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
The people here are very eager to help.
Helpful Report
Posted 4 weeks ago
Hello! Thank you for sharing your kind words. We’re glad our team was eager to help and that you had a positive experience. Kind regards, Team BetterMe
Posted 4 weeks ago
I pay get no ongoing feedback plan etc I am a motivated person know whats required being dome tjis as life saver , gym and partners !! I thought this eill take me one or steps up bur sadly no
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Posted 4 weeks ago
Hello Gregory! Thank you for your feedback. We’re sorry the plan didn’t meet your expectations. If there is anything we can do for you, please reach us at care@betterme.world anytime. Kind regards, Team BetterMe
Posted 4 weeks ago
The customer support team is very responsive and helpful. They replied quickly, listened carefully to my situation, and handled everything professionally. I truly appreciate their support.
Helpful Report
Posted 4 weeks ago
Hello! Thank you for sharing your kind words. We’re thrilled that our customer support team was responsive, attentive, and professional in assisting you. We’re here for you. Kind regards, Team BetterMe
Posted 4 weeks ago
The customer service team has been incredibly helpful in resolving the delivery issues I had with my order - loved both my experience and the quality of items I bought!
Helpful Report
Posted 1 month ago
Hello! Thank you for sharing your feedback. We’re glad our customer service could resolve the delivery issues and that you’re happy with your purchase. If you need anything else, we’re here to help. Kind regards, Team BetterMe
Posted 4 weeks ago
It was so easy to join and the exercises where really good and easy to do, I cancelled my subscription because I will not be using the app to my advantage due to not being in the right frame of mind. I emailed to cancel my subscription and I received a quick response, they cancelled without question.
Helpful Report
Posted 1 month ago
Hello! Thank you for sharing your experience. We’re glad the joining process and workouts were good for you. We’re sorry to hear you’re not in the right frame of mind to use the app right now. If you ever decide to return, we’d be happy to help you get back on track. Kind regards, Team BetterMe
Posted 4 weeks ago
Va multumesc!Sunteți cei mai buni!!
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Posted 1 month ago
Bună! Vă mulțumim foarte mult pentru mesajul dumneavoastră! Ne bucurăm să auzim că sunteți mulțumit de BetterMe. Dacă aveți feedback sau întrebări, nu ezitați să ne contactați la care@betterme.world. Cu respect, Echipa BetterMe
Posted 1 month ago
החברה נתנה לי שרות טוב החזירו לי תשובה למייל ובוצע לי החזר כספי מאוד מרוצה
Helpful Report
Posted 1 month ago
שלום תמי, שמח לשמוע שקיבלת שירות טוב. אם את זקוקה לעזרה נוספת, אנחנו כאן בשבילך בכתובת care@betterme.world. בברכה, צוות BetterMe
Posted 1 month ago
I am happy to use this app. It helps me a lot. Just a small problem is sometimes some videos repeat.
Helpful Report
Posted 1 month ago
Hello! Thank you so much for your review! If there is anything we can do for you, please reach us at care@betterme.world anytime. Kind regards, Team BetterMe
Posted 1 month ago
Iam very happy, your help its very important
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Posted 1 month ago
Hello Fernanda! Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 1 month ago
Cusomer service is good!
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Posted 1 month ago
Hello! Thank you for sharing your feedback. We're glad to hear that our customer service is good. We're here to help. Kind regards, Team BetterMe
Posted 1 month ago
Very helpful and understanding
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Posted 1 month ago
Hello! Thank you for sharing your feedback. We're really happy to see that BetterMe is helpful to you. Kind regards, team BetterMe
Posted 1 month ago
They satisfied my request
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Posted 1 month ago
Hello! Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 1 month ago
לא הבנתי כי בהסכמה לחיוב של 38 ש"ח אני צריך לבטל ידנית את המשך המנוי לאחר שהבעיה הובהרה החזירו לי את הכסף ישר לחשבון תודה רבה
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Posted 1 month ago
שלום! תודה על המשוב שלך. אנו מעריכים את הפצת הבשורה הטובה על חווייתך עם BetterMe. בברכה, צוות BetterMe
Posted 1 month ago
Ask for cancellation, it was handled and answered within a few hours. Even got the last payment debited. Thank you for the great service
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Posted 1 month ago
Hello! Thank you for sharing your feedback. If you need any further assistance, we’re here to help. Kind regards, Team BetterMe
Posted 1 month ago
Réactive, à l'écoute et fiable !!
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Posted 1 month ago
Bonjour! Merci pour votre retour. Nous sommes ravis que BetterMe soit réactif, à l’écoute et fiable pour vous. Cordialement, l'équipe BetterMe
Posted 1 month ago
Obtuve respuesta oportuna y muy buen seguimiento de mi caso con el equipo de BetterMe
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Posted 1 month ago
¡Hola! Gracias por compartir su experiencia. Nos alegra saber que recibió una respuesta oportuna y un buen seguimiento de su caso con el equipo de BetterMe. Un saludo, Equipo BetterMe
Posted 1 month ago
Very friendly and collaborative, found the best solution for me.
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Posted 1 month ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 1 month ago
Molto gentili e veloci nel risolvere i problemi
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Posted 1 month ago
Ciao Manuela, Grazie mille per la tua recensione! Siamo felici di sapere che siamo stati gentili e veloci a risolvere i problemi. Cordiali saluti, Team BetterMe
Posted 1 month ago
Ringrazio per il rimborso e la disponibilità! Ottimo servizio
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Posted 1 month ago
Ciao! Grazie per la tua recensione e la tua fiducia. Se hai bisogno di altro, siamo qui per te. Cordiali saluti, il team BetterMe
Posted 1 month ago
here was a payment I didn't understand, so I asked about it, and they kindly emailed me and explained it to me and even refunded me.
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Posted 1 month ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 1 month ago
BetterMe is rated 4.5 based on 1,836 reviews