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BetterMe Reviews

4.6 Rating 2,014 Reviews
90 %
of reviewers recommend BetterMe
4.6
Based on 2,014 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Quick feedback and response to my request.
Helpful Report
Posted 1 month ago
Hi there, Thanks for taking the time to share your quick feedback. We’re glad we could respond promptly. If there’s anything else we can help with, just let us know. Warm regards, Team BetterMe
Posted 1 month ago
Helpful and prompt customer support!
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Posted 1 month ago
Hi there, Thanks so much for your kind words. We’re thrilled you had a great experience with our customer service. If you need anything else, we’re here for you. Warm regards, Team BetterMe
Posted 1 month ago
Very friendly customer service. My request was answered quickly and handled promptly to my full satisfaction.
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Posted 1 month ago
Hi Peter, Thanks so much for your kind words. We’re thrilled you had a great experience with our customer service. If you need anything else, we’re here for you. Warm regards, Team BetterMe
Posted 1 month ago
Very responsible and Kind. Helped me solve my issues.
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Posted 1 month ago
Hi Muskaan, Thanks so much for your kind words. We’re thrilled you had a positive experience and that we could help solve your issues. If you need anything else, we’re here for you. Kind regards, Team BetterMe
Posted 1 month ago
Very good customer service.
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Posted 1 month ago
Hi there, Thanks so much for your kind words. We’re thrilled you had a great experience with our customer service. If you need anything else, we’re here for you. Warm regards, Team BetterMe
Posted 1 month ago
I broke my arm as I was beginning my BetterMe program and along with excellent customer service, I was given a partial refund as well! I can't wait to begin my workouts.
Helpful Report
Posted 1 month ago
Hi there, Thanks so much for sharing your experience. We’re glad our customer service could help and that the partial refund was helpful. Wishing you a speedy recovery—we can’t wait to see you back to your workouts when you’re ready. Warm regards, Team BetterMe
Posted 1 month ago
כן נהניתי אך בגלל המצב לא יכולתי להשלים את המשימות
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Posted 1 month ago
היי, תודה רבה על המשוב! שמחנו על כך שנהנית, בצער שזה עקב המצב לא יכולת להשלים את המשימות. אם תצטרכי/תצטרכו עזרה נוספת או שתרצי/תרצו להמשיך מאוחר יותר, אנחנו כאן בשבילכם. בברכה, צוות BetterMe
Posted 1 month ago
The app is great and the customer care team is has a quick response, delightful and helpful but after the initial trial the subscription is too expensive.
Helpful Report
Posted 1 month ago
Hi there, Thank you for the kind words about the app and our support team. We’re glad you had a positive experience. We understand pricing after the trial can be a concern. If you’d like, we can help explore the available plans or any promotional options that might fit your needs. Warm regards, Team BetterMe
Posted 1 month ago
Great customer service thank you
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Posted 1 month ago
Hi there, Thanks so much for your kind words. We’re thrilled you had a great experience with our customer service. If you need anything else, we’re here for you. Warm regards, Team BetterMe
Posted 1 month ago
My issue was resolved quickly. I was offered attractive and cost-effective solutions in a friendly manner. The company showed me how valuable each BetterMe member is. This inspires me to continue collaborating with the BetterMe team. Sincerely grateful, Zhanna Osipova
Helpful Report
Posted 1 month ago
Hi Zhanna, Thank you so much for your kind words. We’re thrilled your issue was resolved quickly and that you found our solutions attractive and cost-effective. We value every BetterMe member and look forward to continuing our collaboration. If you need anything else, we’re here for you. Warm regards, Team BetterMe
Posted 1 month ago
BetterMe helped me very quickly and efficiently to solve an administrative problem.
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Posted 1 month ago
Hi there! Thanks for your kind words. We’re glad we could help you solve your administrative problem quickly and efficiently. If you ever need anything else, we’re here for you. Warm regards, Team BetterMe
Posted 1 month ago
Thank you for quick and helpful response! Very good comunication.
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Posted 1 month ago
Hi Eva! Thanks for your kind words. We’re glad the response was quick and helpful. If you need anything else, we’re here for you. Warm regards, Team BetterMe
Posted 1 month ago
Service client au top !!
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Posted 1 month ago
Bonjour Camille, merci beaucoup pour votre commentaire et votre excellente évaluation. Nous sommes ravis que notre service client vous ait plu. Si vous avez besoin de quelque chose d'autre, n'hésitez pas à nous contacter. Bien cordialement, L'équipe BetterMe
Posted 1 month ago
Great customer service, will definitely be back again when I'm ready. Highly recommend the workouts and all that goes with it.
Helpful Report
Posted 2 months ago
Hi there! Thank you so much for the kind words. We’re thrilled you had a great experience and can’t wait to welcome you back when you’re ready to return. Best regards, Team BetterMe
Posted 1 month ago
Customer service is top notch. Very helpful and the response is quick
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Posted 2 months ago
Hi Peter! Thanks for your kind words. We're glad our customer service was top notch and quick to respond. If you ever need anything else, we're here for you. Warm regards, Team BetterMe
Posted 1 month ago
Customer service when available was nice to talk to👍
Helpful Report
Posted 2 months ago
Hi there! Thanks for sharing your feedback. We’re glad to hear our customer service was nice to talk to when available. If you need anything else, we’re here to help. Warm regards, Team BetterMe
Posted 1 month ago
Customer service support
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Posted 2 months ago
Hi there! Thanks so much for the 5/5 and for recognizing our customer service support. If you ever need anything else, we’re here for you. Warm regards, Team BetterMe
Posted 1 month ago
Custom service was wonderful to work with and very quick to respond.
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Posted 2 months ago
Hi Megan! We're thrilled to hear our customer service was wonderful and quick to respond. Thank you for sharing your feedback. If there's anything else we can help with, please let us know. Warm regards, Team BetterMe
Posted 1 month ago
Bom aplicativo, porém precisei cancelar a assinatura e fui prontamente atendida pela equipe e minha situação foi rapidamente resolvida, ainda que se tratando de cancelamento. Equipe de confiança.
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Posted 2 months ago
Oi Daniela! Fico muito feliz que tenha sido atendida prontamente pela nossa equipe e que tudo tenha se resolvido rapidamente, mesmo tratando de cancelamento. Agradecemos pela confiança. Abraços, Equipe BetterMe
Posted 1 month ago
Such a great company and easy to work with
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Posted 2 months ago
Hi there! Thanks so much for the kind words. We’re glad you had a great experience and found us easy to work with. If you ever need anything else, we’re here for you. Warm regards, Team BetterMe
Posted 1 month ago
BetterMe is rated 4.6 based on 2,014 reviews