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BetterMe Reviews

4.6 Rating 2,143 Reviews
90 %
of reviewers recommend BetterMe
4.6
Based on 2,143 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Při zrušení cvičení z mé strany došlo k nedorozumnění a byla mi stržena částka za další období. Po domluvě mi částku vrátili, bez zbytečných průtahů. Cvičení je přizpůsobeno pro každého. Jen jiz nemám zajem.
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Posted 1 month ago
Dobrý den! Děkujeme za vaši zpětnou vazbu. Vážíme si toho, že jste šířili pozitivní informace o své zkušenosti s BetterMe. Pokud pro vás můžeme cokoli udělat, kontaktujte nás prosím kdykoli na adrese care@betterme.world. S pozdravem, tým BetterMe
Posted 4 weeks ago
Cancellation process is a bit convoluted when using iphone purchasing on Instagram . However I sent an email to support and they cancelled in less than 10 minutes! Super quick. I liked the app and the workouts. My plan was to use it when traveling and staying in a hotel. I just stopped traveling as much.
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Posted 1 month ago
Hi there, Thank you for sharing your experience. We’re glad to hear the process was quick after you reached out to support, and that you enjoyed the app and workouts. If there’s anything else you’d like to share or need assistance with, feel free to reach out. Kind regards, Team BetterMe
Posted 4 weeks ago
I love that the customer service here help u so fast. I would definitely buy more staff from this company very accommodating
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Posted 1 month ago
Hi Joanna, Thank you for your kind words! We’re glad our customer service helped quickly. If there’s anything else we can assist with, please let us know. Kind regards, Team BetterMe
Posted 4 weeks ago
I had recently changed my email address and forgot to change it on my profile. I had taken a long break from BetterMe due to travel and other sports so when I tried to open the app to work out a couple of months later I could not remember my password and with a different email could not get the link to change it. BetterMe sorted me out quickly and I was back in business again.!
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Posted 1 month ago
Hi there, Thank you for sharing your experience. We’re glad to hear you were sorted out quickly and could get back to your workouts. If you need any further help with your account access, feel free to reach out. Kind regards, Team BetterMe
Posted 4 weeks ago
Chiesto chiarimenti per un addebito che non capivo e sono stati veloci gentili nel rispondere e nel trovare l’inghippo…assistenza top…
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Posted 1 month ago
Ciao Erica, Grazie per la tua recensione. Siamo contenti che siano stati veloci e gentili nel rispondere e nel trovare l’inghippo. Se hai bisogno di ulteriore supporto, contatta care@betterme.world. Cordiali saluti, Team BetterMe
Posted 4 weeks ago
환불관련해서 너무 친절하게 답변해주셔서 감사했습니다. 어려운 제안이었을텐데도요.
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Posted 1 month ago
안녕하세요! 소중한 의견 감사합니다. 도움이 되셨다니 기쁩니다. 앞으로 필요한 사항이 있으시면 언제든지 알려주세요. 감사합니다. BetterMe 팀 드림
Posted 1 month ago
When you have any question about the Plan as well as other things, BetterMe wil have it replied as soon as possible. Thanks, BetterMe!
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Posted 1 month ago
Hi Amy, Thank you for your feedback. We’re glad our replies are timely. Kind regards, Team BetterMe
Posted 1 month ago
When you have any question about the Plan as well as other things, BetterMe wil have it replied as soon as possible. Thanks, BetterMe!
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Posted 1 month ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 1 month ago
Skvělá komunikace a podpora v jednom. Doporučuji.
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Posted 1 month ago
Ahoj Tomáši, Děkujeme za skvělou zpětnou vazbu. Jsme rádi, že komunikace a podpora byly pro vás užitečné. S pozdravem, Team BetterMe
Posted 1 month ago
Really good app, and the responsive team!
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Posted 1 month ago
Hi there, Thank you for your review! We’re glad you’re enjoying the app and that you found the team responsive. Warm regards, Team BetterMe
Posted 1 month ago
Very good!!!
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Posted 1 month ago
Hello! Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 1 month ago
La app es muy fácil de usar y linda! Anteriormente probé una que los videos parecían de muñecos de lego, esta es muy realista. Buenas explicaciones, música de fondo, el programa de alimentación EXCELENTE! Y el hecho de tener cercanía y soporte con gente real y no bots, hace una gran diferencia. 
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Posted 1 month ago
Hola Carol, ¡Muchas gracias por tus comentarios! Nos alegra mucho saber que la app es fácil de usar y realista, y que el programa de alimentación te haya parecido excelente. También nos encanta que values la cercanía con gente real detrás del soporte. Si necesitas algo más, aquí estamos. Saludos, Equipo BetterMe
Posted 1 month ago
Incredible service! It’s wonderful to see a team that truly values their clients. They absolutely deserve all the recognition they get.
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Posted 1 month ago
Hi Nour, Thank you so much for these kind words. We’re thrilled you had a great experience and that you felt valued by our team. If there's anything else you need, just let us know. Warm regards, Team BetterMe
Posted 1 month ago
Excellent
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Posted 1 month ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 1 month ago
Bardzo szybka reakcja i pomoc w rozwiązaniu problemu. Kompetentna i uprzejma obsługa.
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Posted 1 month ago
Karino, Dziękujemy za miłe słowa. Cieszy nas szybka reakcja i pomoc w rozwiązaniu problemu, a także to, że oceniłaś naszą obsługę jako kompetentną i uprzejmą. Pozdrawiamy, Zespół BetterMe
Posted 1 month ago
Sunt de nota 10, mi au returnat chiar si banii înapoi...mulțumiri!
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Posted 1 month ago
Bună! Vă mulțumim pentru feedback. Ne bucurăm să auzim că ați avut o experiență pozitivă. Vă mulțumim pentru mesajul dumneavoastră și, dacă aveți nevoie de orice altceva, suntem aici. Cu respect, Echipa BetterMe
Posted 1 month ago
Sunt de nota 10, mi au returnat chiar si banii înapoi...mulțumiri!
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Posted 1 month ago
Bună! Vă mulțumim pentru feedback. Vă mulțumim că ați răspândit veștile bune despre experiența dumneavoastră cu BetterMe. Cu stimă, Echipa BetterMe
Posted 1 month ago
I was having difficulty cancelling my subscription however all was sorted quickly and efficiently by customer service team
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Posted 1 month ago
Hi there, Thanks for sharing your experience. We’re glad our customer service team was able to resolve your request quickly and efficiently. Kind regards, Team BetterMe
Posted 1 month ago
Richtig schnelle und angenehme Kommunikation und Abarbeitung meines Anliegens!
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Posted 1 month ago
Hallo Lena, vielen Dank für dein Feedback! Es freut uns sehr zu hören, dass die Kommunikation schnell und angenehm war und wir dein Anliegen zügig bearbeiten konnten. Wenn du noch etwas brauchst, melde dich gern. Liebe Grüße, Team BetterMe
Posted 1 month ago
I had an issue and they really genuinely helped me, instead of saying 'this is how the system works'. So would recommend!
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Posted 1 month ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 1 month ago
BetterMe is rated 4.6 based on 2,143 reviews