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BetterMe Reviews

4.5 Rating 1,666 Reviews
89 %
of reviewers recommend BetterMe
4.5
Based on 1,666 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 70%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Great assistence. Thank you
Helpful Report
Posted 1 month ago
Hello Claudia! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 1 month ago
Very helpful and did offer a solution quickly
Helpful Report
Posted 1 month ago
Hello! Thank you for your feedback! We're thrilled to hear that you found our service helpful and that we were able to provide a quick solution. Your satisfaction means a lot to us! Warm regards, Team BetterMe
Posted 1 month ago
Offered good customer service, helpful team and solved my query in professional manner. Thank you!
Helpful Report
Posted 1 month ago
Hello, Kate! Thank you for your kind words! We're glad to hear that our team was able to assist you professionally and that you had a positive experience with us. We appreciate your feedback! Warm regards, Team BetterMe
Posted 1 month ago
Customer service was friendly and empathetic towards me
Helpful Report
Posted 1 month ago
Hello! Thank you so much for sharing your positive experience! We're happy to hear that our customer service was friendly and empathetic. Best regards, BetterMe Team
Posted 1 month ago
Atención pronta, personalizada y se resolvió mi problema
Helpful Report
Posted 1 month ago
Olá! Muito obrigado pela sua avaliação! Ficamos felizes em saber que você recebeu uma atenção pronta e personalizada e que conseguimos resolver seu problema. Sua satisfação é nossa prioridade! Cordiais saudades, Equipe BetterMe
Posted 1 month ago
Fantastic health app, great customer service.
Helpful Report
Posted 1 month ago
Hello! Thank you for your review! We're thrilled to hear that you’re enjoying our app and appreciate our customer service. Your support means the world to us! Warm regards, Team BetterMe
Posted 1 month ago
I incidentally registered two accounts. The support team helped merge my two accounts. After the merge, I lost progress for my plan. The team helped restore it quickly. Very friendly and supportive team, always ready for help. The plan that I've been following perfectly meets my readiness level. It's just a little bit challenging to keep working out and improving, which is important to me.
Helpful Report
Posted 1 month ago
Hello Roman! Thank you so much for your wonderful review! We're happy to hear that our team was able to help you merge your accounts and restore your progress. It's amazing that your plan is challenging, as this is essential for your growth. We're always here to support you on your wellness journey! Sincerely, BetterMe Team
Posted 1 month ago
Foram bastante rápidos e eficazes na resolução do meu problema, obrigada.
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Posted 1 month ago
Olá Mariana! Agradecemos muito a sua avaliação! Ficamos felizes em saber que conseguimos resolver seu problema rapidamente. Atenciosamente, Equipe BetterMe
Posted 1 month ago
The customer care service has been perfect. I had a problem with the suscription and they fixed it very quick.
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Posted 1 month ago
Hello Sheila! Thank you for your positive review! We’re so glad to hear that our customer care team was able to assist you quickly. Warm regards, Team BetterMe
Posted 1 month ago
i've only had to reach out to customer service once and they responded right away and followed up until my complaint was addressed. They were really excellent in their follow up and concern to address my problem.
Helpful Report
Posted 1 month ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 1 month ago
Wow, fast service, polite and friendly customer support, very easy to talk to. Quick responses, and I really appreciate the exchange without any hassle. Wonderful. Thank you so much.
Helpful Report
Posted 1 month ago
Hello! Wow, thank you so much for your kind words! We're thrilled to hear that our service met your expectations. Your appreciation truly motivates us to keep improving! Warm regards, Team BetterMe
Posted 1 month ago
Fast help in retour the item
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Posted 1 month ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 1 month ago
Fast and understanding customer service
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Posted 1 month ago
Hello! Thank you for your feedback! We are so glad to hear that our customer service met your needs. Your support drives us to provide the best experience possible! Warm wishes, Team BetterMe
Posted 1 month ago
i forgot to cancel my order and was charged 50 euro, however the crew understood my predicament and gave me a 50% refund, extremely grateful, excellent team
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Posted 1 month ago
Hello! Thank you for your feedback. It is always a pleasure to help our users. Together we are a team! Best Regards, Team BetterMe
Posted 1 month ago
The customer service team is not only fast but also solution-oriented, systematic, and genuinely human-centered in their approach.
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Posted 1 month ago
Hello! Thank you for your excellent review! We're thrilled to hear that you found our customer service team to be fast and solution-oriented. Your feedback means the world to us! Warm regards, Team BetterMe
Posted 1 month ago
Customer service was good, they solved a problem promptly
Helpful Report
Posted 1 month ago
Hello! Thank you for your wonderful review! We're happy to hear that our customer service team was able to resolve your issue promptly. Your satisfaction is our priority! Warm regards, Team BetterMe
Posted 1 month ago
Muy buena experiencia.
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Posted 1 month ago
¡Hola! Gracias por tus comentarios. Agradecemos que compartas tu experiencia con BetterMe. Atentamente, Equipo BetterMe
Posted 1 month ago
The support team are very friendly and effectively support the customers
Helpful Report
Posted 1 month ago
Hello! Thank you so much for your review! We're happy to hear that our support team made a positive impression. Your feedback means the world to us! Warm regards, Team BetterMe
Posted 1 month ago
The customer service was great, I was charged an amount for a subscription I didn’t authorize, however the issue was resolved and I got my money back. Be sure to check if the subscription was cancelled properly, as this was inconvenient for me.
Helpful Report
Posted 1 month ago
Hello! Thank you for your feedback. We're glad our customer service team was able to resolve the matter for you swiftly. If you have any further questions or need assistance, we’re here to help! Warm regards, Team BetterMe
Posted 1 month ago
Efficace! J avais un problème de chargeur non inclus dans la boite de ma montre et le problème à été réglé en moins de 48h...un câble me sera livré sans frais. Merci beaucoup.
Helpful Report
Posted 1 month ago
Bonjour Ophélia! Un grand merci pour votre avis élogieux ! Nous sommes ravis d'apprendre que votre problème a été résolu rapidement. Chaleureusement, Team BetterMe
Posted 1 month ago
BetterMe is rated 4.5 based on 1,666 reviews