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BetterMe Reviews

4.5 Rating 1,836 Reviews
89 %
of reviewers recommend BetterMe
4.5
Based on 1,836 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

Write Your review

BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Good app but too expensive
Helpful Report
Posted 1 month ago
Hello! Thank you for leaving your comment. Please be kindly informed that we offer different pricing plans, and they include different tools within the app. Please, contact us at care@betterme.world when you have a chance. And our team will gladly answer all your questions. Kind regards, team BetterMe
Posted 1 month ago
The product smells like a horse barn. I just can’t walk around smelling like that. Sorry about that. If you could tell me how to send back and get a refund, that would be great. Thanks Norma
Helpful Report
Posted 1 month ago
Hello Norma! Thank you for your feedback. It seems your feedback may be related to a different company or service. The BetterMe app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. Please contact us at care@betterme.world. Our team will do its best to help. Kind regards, team BetterMe
Posted 1 month ago
Excellent customer service
Helpful Report
Posted 1 month ago
Hello! Thank you for your positive feedback. We’re glad our customer service met your expectations. If you need any further assistance, just let us know. Kind regards, Team BetterMe
Posted 1 month ago
I wasn’t able to keep up and cancel to a later date was simple and timely
Helpful Report
Posted 1 month ago
Hello! Thank you so much for your review! If there is anything we can do for you, please reach us at care@betterme.world anytime. Kind regards, Team BetterMe
Posted 1 month ago
Very good customer service fast response
Helpful Report
Posted 1 month ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 1 month ago
Very quick and effective response to my enquiry. Thank you.
Helpful Report
Posted 1 month ago
Hello Matt, Thank you for your kind words! We’re glad our response was quick and effective. If you need anything else, just let us know. Best regards, Team BetterMe
Posted 1 month ago
Änderung der Versandadresse hat problemlos geklappt. Der Kundendienst hat sofort und sehr freundlich reagiert.
Helpful Report
Posted 1 month ago
Hallo Corinna, vielen Dank für deine tolle Bewertung! Es freut uns sehr, dass die Änderungswahrung der Versandadresse problemlos geklappt hat und unser Kundendienst sofort und freundlich reagiert hat. Wenn du weitere Fragen hast, sag gerne Bescheid. Liebe Grüße, Team BetterMe
Posted 1 month ago
Great customer service.
Helpful Report
Posted 1 month ago
Hello, Thank you for your wonderful review! We’re thrilled to hear you had great customer service. If there’s anything else we can help with, just let us know. Kind regards, Team BetterMe
Posted 1 month ago
Customer service is AMAZING! Polite , they helped me really fast and efficient. Thank you!
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Posted 1 month ago
Hello Petia, Thank you for your wonderful review! We’re thrilled to hear you had an amazing, fast, and efficient experience with our customer service. Kind regards, Team BetterMe
Posted 1 month ago
Atendimento rápido e eficiente. Solicitação de cancelamento do plano atendida prontamente e devolução do valor pago.
Helpful Report
Posted 1 month ago
Olá Clélia, Obrigado pela ótima avaliação! Ficamos felizes que o atendimento tenha sido rápido e eficiente. Atenciosamente, Equipe BetterMe
Posted 1 month ago
Great and faster service with good communication
Helpful Report
Posted 1 month ago
Hello Sachin, Thank you for your kind review and for choosing BetterMe. We’re glad to hear you experienced fast service and good communication. Kind regards, Team BetterMe
Posted 1 month ago
Bekam sofort Antwort und positive Erledigung meiner Anfrage
Helpful Report
Posted 1 month ago
Hallo, vielen Dank für deine freundliche Bewertung und dein Vertrauen in BetterMe. Es freut uns zu hören, dass du eine schnelle Rückmeldung und eine positive Abwicklung deiner Anfrage erlebt hast. Wenn du weitere Fragen oder Bedürfnisse hast, melde dich gern jederzeit. Liebe Grüße, Team BetterMe
Posted 1 month ago
Great customer service when I've queried things. I love the 10 minute standing workouts but would like more variation and progression so that I can continue them beyond the first month.
Helpful Report
Posted 1 month ago
Hello Anne, Thank you for your kind review and for choosing BetterMe. We’re glad to hear the customer service met your expectations. We appreciate your feedback on the 10-minute standing workouts and will pass along your suggestion to the relevant team. If you have any other ideas or preferences, please let us know. Kind regards, Team BetterMe
Posted 1 month ago
The custom designed program is great and their customer service is outstanding.
Helpful Report
Posted 1 month ago
Hello! Thank you for your kind review and for choosing BetterMe. We’re delighted that you’re enjoying the custom-designed program and that our customer service met your expectations. If you need any assistance or have further feedback, please let us know. Kind regards, Team BetterMe
Posted 1 month ago
Very responsive customer service, even during a major holiday. My survey feedback was addressed in very short order. The team seems to have customer satisfaction as a top priority. Excellent!
Helpful Report
Posted 1 month ago
Hello Brian, Thank you for your kind review and for choosing BetterMe. We’re glad to hear our customer service was responsive, and that your survey feedback was addressed quickly. If you need anything else, please let us know. Kind regards, Team BetterMe
Posted 1 month ago
Quick response to my email request to cancel my account and confirmation that no further charges will be taken. Very polite interaction with admin team and I would definitely look to BetterMe for any future subscriptions once my life situation improves
Helpful Report
Posted 1 month ago
Hello Sue, Thank you for your review and for choosing BetterMe. We’re glad to hear that the process was quick and that you were pleased with our service. We wish you all the best and hope to welcome you back in the future. Kind regards, Team BetterMe
Posted 1 month ago
今回こちらの都合でキャンセルさせていただきましたが、対応していただいてありがとうございました。日本語でのやり取りなので少し取り違えはありますが、無事に返金していただけました。キャンセルする方法がもう少し分かりやすいと安心して使えると思います
Helpful Report
Posted 1 month ago
こんにちは! フィードバックありがとうございます。 BetterMeでの体験について、ぜひお聞かせください。 BetterMeチーム一同、心より感謝申し上げます。
Posted 1 month ago
Customer service was excellent!
Helpful Report
Posted 1 month ago
Hello Arita, Thank you for your review and for choosing BetterMe. We’re glad to hear that the customer service was excellent. Best regards, Team BetterMe
Posted 1 month ago
El servicio al cliente es buenísimo
Helpful Report
Posted 1 month ago
Hola, Muchas gracias por tu reseña y por elegir BetterMe. Nos alegra saber que el servicio al cliente es buenísimo. Seguiremos trabajando para darte el mejor respaldo detrás de la app. Un cordial saludo, Equipo BetterMe
Posted 1 month ago
I had a very positive experience with BetterMe. Their customer service is responsive and helpful whenever I had questions. The pricing is fair for the value they provide, and managing the subscription is simple. The app works smoothly, and the support team makes the journey comfortable and motivating.
Helpful Report
Posted 1 month ago
Hi! Thank you for sharing your positive experience. We’re glad our support, pricing, and ease of use met your expectations. If you need any help in the future, we’re here for you. Best regards, Team BetterMe
Posted 1 month ago
BetterMe is rated 4.5 based on 1,836 reviews