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BetterMe Reviews

4.6 Rating 2,316 Reviews
91 %
of reviewers recommend BetterMe
4.6
Based on 2,316 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Thank you for your prompt and excellent service.
Helpful Report
Posted 4 weeks ago
Hello, Thank you for your kind words. We’re glad you experienced prompt and excellent service. Kind regards, Team BetterMe
Posted 4 weeks ago
I had purchased a trial and I got injured right after. They were great in allowing me to restart the trial once I got healthy!
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Posted 4 weeks ago
Hello! Thank you for sharing your experience. We are always here to help. Kind regards, Team BetterMe
Posted 4 weeks ago
I asked to have my account on hold for an indeterminate time & I didn't even give a reason. It was done quickly with no hassle. Thanks !
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Posted 4 weeks ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 4 weeks ago
Amazing company, I recently ordered a jumpsuit and the fabric and quality is amazing! Fits really good. Highly recommended.
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Posted 4 weeks ago
Hello there, Thank you for sharing your experience. We're delighted you loved the jumpsuit, its fabric, and quality. Highly appreciated! Kind regards, Team BetterMe
Posted 4 weeks ago
There were hidden charges which was frustrating but customer service couldn’t have been more helpful. They quickly helped rectify the issue and followed up to make sure it was taken care of. 5 star customer service!
Helpful Report
Posted 4 weeks ago
Hello there, Thank you for letting us know you were helped quickly and that the issue was resolved. Kind regards, Team BetterMe
Posted 4 weeks ago
I had a problem with a charge on my account and they quickly responded and resolved the issue.
Helpful Report
Posted 4 weeks ago
Hello there, Thank you for letting us know you were helped quickly, and the issue was resolved. We’re glad we could assist. Kind regards, Team BetterMe
Posted 4 weeks ago
The support the team provided was wonderful, thank you!
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Posted 4 weeks ago
Hello there! Thank you for your positive feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 4 weeks ago
I contacted the team regarding cancelling my subscription, they were swift, polite and there were no issues. Very pleased.
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Posted 1 month ago
Hi there, Thanks for sharing your experience. We’re glad you were pleased with our service. Warm regards, Team BetterMe
Posted 4 weeks ago
The customer service was amazing, thank you so much for everything. ❤️ I recommend this business. -Alexei.
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Posted 1 month ago
Hi Alexei, Thanks for sharing your experience. We’re glad our customer service stood out and that you would recommend us. Warm regards, Team BetterMe
Posted 1 month ago
I felt the program I was assigned from the intake quiz was too easy. The BetterMe team promptly changed my course to one more fit to my needs and I’m loving the program. Thank you for your quick assistance!
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Posted 1 month ago
Hi there, Thanks for sharing your experience. We’re glad that you’re enjoying the program. We are here for you. Warm regards, Team BetterMe
Posted 1 month ago
Un suivi très réactif et à l écoute
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Posted 1 month ago
Bonjour, Merci pour votre retour. Nous sommes ravis que notre suivi vous ait paru réactif et à l’écoute. Si vous avez besoin de quoi que ce soit, n’hésitez pas à nous contacter. Bien cordialement, Team BetterMe
Posted 1 month ago
Thank you so much for assisting, I really apprreciate how you respond quickly on my request. I would love and maybe some other time, I will subscribe again. Thank you so much for your quick assistance.
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Posted 1 month ago
Hi Ghia, Thank you for your kind words. We’re glad our responses were quick and helpful. We’re here whenever you decide to subscribe again. Warm regards, Team BetterMe
Posted 1 month ago
I received a defective item, but the customer support team responded quickly and handled my case professionally. They issued a full refund without any hassle, and the whole process was smooth and easy. I really appreciate their prompt response and excellent customer service. Thank you for resolving my issue so efficiently!
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Posted 1 month ago
Hi Kateryna, Thank you for sharing your experience. We’re glad our team could respond quickly and handle the case professionally. Best regards, Team BetterMe
Posted 1 month ago
Bonne assistance :)
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Posted 1 month ago
Bonjour Meryem, Merci pour votre commentaire. Nous sommes ravis que l’assistance vous ait plu. Si vous avez besoin de quoi que ce soit, n’hésitez pas à nous contacter. Bien cordialement, Team BetterMe
Posted 1 month ago
質問、返金対応を素早く対応してくれました。
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Posted 1 month ago
こんにちは! お問い合わせいただきありがとうございます。迅速にご回答できたことを嬉しく思います。ご不明な点がございましたら、お気軽にお問い合わせください。 BetterMeチームより
Posted 1 month ago
Did the calisthenics workout for 28 days; nothing further from Better Me yet I did add my own diet plan, intermittent fasting, cycling & 1/2 gal of water daily which yielded a 6 lbs reduction. Thanks for the no thought required calisthenics plan. It was fun and successful!
Helpful Report
Posted 1 month ago
Hi David, Thanks for sharing your experience. We’re glad to hear the 28-day calisthenics plan was enjoyable. If there is anything we can do for you, please reach us at care@betterme.world anytime. Warm regards,Team BetterMe
Posted 1 month ago
Prompt response and detailed information.
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Posted 1 month ago
Hello! Thank you very much for your 4-star review! Kind Regards, Team BetterMe
Posted 1 month ago
Loved this app but it got put aside and I forgot to cancel . They were absolutely wonderful getting me canceled for the time being and getting me a refund as well. I appreciate that as most companies wouldn't do that. I will be back when I have more time and BetterMe will be my first choice again.
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Posted 1 month ago
Hi Kevin, Thanks for sharing your experience. We appreciate your kind words. If you need anything else, feel free to reach out. Warm regards, Team BetterMe
Posted 1 month ago
Great program! I unfortunately had to cancel for a few months as I heal from an injury. Wow they were great and responsive, no problem or hassle trying to cancelI will definitely do it again. Great customer service thank you BetterMe team
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Posted 1 month ago
Hi John, Thanks for sharing your experience. We’re glad to hear the program helped and that canceling was hassle-free. If you need anything else, feel free to reach out. Kind regards, Team BetterMe
Posted 1 month ago
Han resuelto mi problema de una forma rápida y clara, buscando siempre lo mejor para el cliente. Estoy muy satisfecha y vuelvo a dar las gracias.
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Posted 1 month ago
¡Hola! Elena, gracias por compartir tu experiencia. Nos alegra saber que resolvimos tu problema de forma rápida y clara, y que velamos por tus intereses. Si necesitas algo más, no dudes en preguntar. Saludos, Equipo de BetterMe
Posted 1 month ago
BetterMe is rated 4.6 based on 2,316 reviews