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BetterMe Reviews

4.6 Rating 2,454 Reviews
91 %
of reviewers recommend BetterMe
4.6
Based on 2,454 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
“Me siento muy complacida con lo que me enviaron del tai chi. Gracias!”
Helpful Report
Posted 1 month ago
Hola, Nos alegra saber que quedaste complacida con lo enviado del tai chi. ¡Gracias por compartirlo! Un cordial saludo, Equipo BetterMe
Posted 1 month ago
“I can’t cancel my subscription and the team help me with that very quickly. Thank you”
Helpful Report
Posted 1 month ago
Hello Maria! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 1 month ago
“I can’t cancel my subscription and the team help me with that very quickly. Thank you”
Helpful Report
Posted 1 month ago
Hi Maria, We're glad we could help with the cancellation quickly. Thank you for your feedback. Kind regards, Team BetterMe
Posted 1 month ago
“I had a great experience with BetterMe’s customer support. They were responsive, understanding, and handled my request professionally. I really appreciate how quickly they resolved the issue and followed up to make sure everything was taken care of. Excellent customer service!”
Helpful Report
Posted 1 month ago
Hello! Thank you for your kind words. It is always a pleasure to help our users. Together we are a team! Best Regards, Team BetterMe
Posted 1 month ago
“The customer service is really helpful and FAST. I needed some time to take a mental break, so I had to pause my subscription. Even though pausing wasn’t included in my plan and the app doesn’t have this feature yet, the team was incredibly helpful. They paused my membership and reactivated it once I was ready to start again. This is how you know a brand truly cares about its members.”
Helpful Report
Posted 1 month ago
Hello! Thank you for your positive feedback. We are always here for you. Kind regards, Team BetterMe
Posted 1 month ago
“Obtive todo o suporte que precisei!Satisfeito!”
Helpful Report
Posted 1 month ago
Olá, Ficamos felizes em saber que obteve todo o suporte de que precisava. Satisfeito(a) com o atendimento! Abraços, Equipe BetterMe
Posted 1 month ago
“Satisfaisante, service client opérationnel”
Helpful Report
Posted 1 month ago
Bonjour, Merci pour votre avis. Nous sommes ravis que le service client soit opérationnel et satisfaisant. Bien à vous, Team BetterMe
Posted 1 month ago
“I have been in and out of fitness of all levels throughout my life however BetterMe provides easy to follow workout sessions which are engaging, with warm ups and cool downs to minimise injury. Wonderful customer service, providing a bespoke approach from a large team who can each follow issues through to solution. Well worth the money!!”
Helpful Report
Posted 1 month ago
Hello there, Thank you for your wonderful review. We’re glad you’re enjoying the easy-to-follow workouts and our team's supportive approach. Kind regards, Team BetterMe
Posted 1 month ago
“Very helpful and immediate resoinse to my request”
Helpful Report
Posted 1 month ago
Hello! Thank you for your feedback. We’re glad you found the response helpful and immediate. Kind regards, Team BetterMe
Posted 1 month ago
“Fast and friendly”
Helpful Report
Posted 1 month ago
Hello there! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 1 month ago
“Goede oefeningen en super service”
Helpful Report
Posted 1 month ago
Hallo Kim, Bedankt voor je feedback. Fijn om te horen dat de oefeningen goed waren en dat de service als super is ervaren. Met vriendelijke groet, Team BetterMe
Posted 1 month ago
“Very satisfied. They cancelled by subscription on request. Jimmy”
Helpful Report
Posted 1 month ago
Hello! Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 1 month ago
“Thank you for the prompt and very helpful reply!”
Helpful Report
Posted 1 month ago
Hello! Thank you for your kind feedback. We’re glad you found the reply prompt and helpful. Kind regards, Team BetterMe
Posted 1 month ago
“Thank you for checking out thoroughly.”
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Posted 1 month ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 1 month ago
“Really helpful and polite”
Helpful Report
Posted 1 month ago
Hello! Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 1 month ago
“The app keeps me going, now I'm back to training everyday. Can't forget to mention about the support, they really make a difference!”
Helpful Report
Posted 1 month ago
Hi there, Thank you for sharing this. We’re glad the app helps you stay motivated and that our support has made a difference. Kind regards, Team BetterMe
Posted 1 month ago
“I’m very satisfied with the customer support. They were very helpful, professional, and took the time to understand my situation. They offered me a solution that better matches my needs and adjusted my workout program accordingly. I really appreciate their support and responsiveness. Thank you!”
Helpful Report
Posted 1 month ago
Hi there, Thank you for your kind words. We’re glad our support was helpful, professional, and that we could adjust your workout program to better fit your needs. Kind regards, Team BetterMe
Posted 1 month ago
“Excelente servicio al cliente. Siempre tuve respuesta pronta en cada solicitud que hice.”
Helpful Report
Posted 1 month ago
¡Hola! Gracias por tu comentario. Nos alegra saber que el servicio al cliente fue excelente y que recibiste respuestas rápidas a tus solicitudes. Un cordial saludo, Equipo BetterMe
Posted 1 month ago
“BetterMe realmente tiene ejercicios de complejidad lo bueno es que es progresivo, es una excelente aplicación que he ocupado por años ya sea en yoga calistenia ayunos etc, es muy completo, le doy un 10/10 👏👏👏👏👏”
Helpful Report
Posted 1 month ago
¡Hola! ¡Gracias por compartir tu experiencia, Constanza! Nos alegra saber que BetterMe ha estado con usted durante años y que la progresión y la variedad le resultan muy útiles. Saludos, equipo de BetterMe
Posted 1 month ago
“Le service client est réactif, à l’écoute et professionnel, vraiment top !”
Helpful Report
Posted 1 month ago
Bonjour Kevin, Merci pour votre retour. Nous sommes ravis que notre service client vous ait semblé réactif, à l’écoute et professionnel. Bien cordialement, Team BetterMe
Posted 1 month ago
BetterMe is rated 4.6 based on 2,454 reviews