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BetterMe Reviews

4.6 Rating 2,143 Reviews
90 %
of reviewers recommend BetterMe
4.6
Based on 2,143 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Customer service was brilliant. Helpful, kind, ready to find a solution. Rare and valuable in the age of chatbots. The regular monthly fee is a bit too high for sporadic use. Maybe various packages could help.
Helpful Report
Posted 2 months ago
Hi there, Thank you for your kind words! We’re glad our customer service stood out. We do offer different pricing plans, and they include different tools within the app. You can easily find those that are cheaper. Plus, sometimes discounted plans are offered. Kind regards, Team BetterMe
Posted 1 month ago
Ótimo atendimento
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Posted 2 months ago
Oi! Muito obrigado pelo seu feedback positivo. Que ótimo saber que o atendimento foi do seu agrado. Se precisar de algo, estamos à disposição. Abraços, Equipe BetterMe
Posted 1 month ago
Very helpful team
Helpful Report
Posted 2 months ago
Hello! Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 1 month ago
Cvičení je skvělé a odpovídá náročnosti podle věku.
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Posted 2 months ago
Dobrý den, děkujeme za milou zpětnou vazbu. Jsme rádi, že cvičení vyhovuje náročnosti podle věku. Pokud budete potřebovat cokoli dalšího, jsme tu pro vás. S pozdravem, Team BetterMe
Posted 1 month ago
Amazing service
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Posted 2 months ago
Hi there, Thank you for your 5-star review! We’re thrilled you had a great experience with BetterMe. Warm regards, Team BetterMe
Posted 1 month ago
Thank you BetterMe team for your support and promptness in helping me sort out the confusion with my subscription.
Helpful Report
Posted 2 months ago
Hi there, Thank you so much for your kind words and for trusting BetterMe. We’re glad we could help sort out the subscription confusion quickly. If you need anything else, we’re here to help. Warm regards, Team BetterMe
Posted 1 month ago
I am happy with how professionally i was dealt with by better me customer service. Due to direct debit, i got charged for a 3 month subscription which I did not want as I was not using the app at all. They responded quickly and issued me a refund. I am so pleased with how professional and supportive they were :)
Helpful Report
Posted 2 months ago
Hi there, Thank you for your kind words! We’re glad you had a positive experience with our support. Kind regards, Team BetterMe
Posted 1 month ago
I just got some problems with my billing process and I have been well supported by the Team. Appreciate so much guys!!
Helpful Report
Posted 2 months ago
Hi Helen, Thanks for sharing your experience. We’re glad our team could support you with your request. If you need any further assistance, we’re here to help. Kind regards, Team BetterMe
Posted 2 months ago
I completely missed that the trial week was converted to a full paid subscription. I wrote to customer service who after a little pressure refunded the fee so five stars for the support and three because of the unclear confirmation.
Helpful Report
Posted 2 months ago
Hi Carina, Thanks for sharing your experience. Please kindly be informed that the information about automatic renewal for each plan is displayed before the very first payment. That is why each user has an opportunity to cancel the subscription beforehand. If there is anything we can do for you, please reach us at care@betterme.world anytime. Kind regards, Team BetterMe
Posted 2 months ago
Es una apps muy completa la recomiendo mucho los ejercicios de adaptan a cada persona
Helpful Report
Posted 2 months ago
¡Hola! ¡Muchísimas gracias por tus amables palabras! Nos alegra saber que la aplicación te resulta completa y que los ejercicios se adaptan a cada persona. Si necesitas más ayuda, estamos aquí para ayudarte. Saludos cordiales, El equipo de BetterMe
Posted 2 months ago
The customer service team is very helpful and responded quickly to my inquiry and request.
Helpful Report
Posted 2 months ago
Hi there, Thank you for your review. We’re glad our team could assist you quickly with your inquiry. If you need any further help, we’re here for you. Kind regards, Team BetterMe
Posted 2 months ago
Excellent customer service. Prompt, courteous and willing to receive customer feedback.
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Posted 2 months ago
Hi Jimmy, Thank you for your kind words. We’re glad our customer service met your expectations and that you felt supported. Kind regards, Team BetterMe
Posted 2 months ago
After sales service wss very helpful, and program was good. Sadly I couldn't continue due to a health concern, but would recommend it if your motivated to get healthy again.
Helpful Report
Posted 2 months ago
Hi, Thank you for your review. We're glad our support was helpful and that you found the program good. We're sorry to hear about your health concern. If you need any assistance, we're here to help. Kind regards, Team BetterMe
Posted 2 months ago
Very responsive and easy to approach.
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Posted 2 months ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 2 months ago
Working with the BetterMe customer service via email was simple and friendly. They were quick to respond and offered a solution to the complaint. Partial refund was processed quickly.
Helpful Report
Posted 2 months ago
Hi there, Thanks for sharing your experience. We’re glad our team could help with your request. If you need anything else, feel free to reach out. Kind regards, Team BetterMe
Posted 2 months ago
Made request for refund on second charge after trip. They acomidsted me somewhat quickly after proving needed qualification. I am satisfied. Exercise was not for meyet not a bad program.
Helpful Report
Posted 2 months ago
Hello! Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 2 months ago
Service client très réactif.
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Posted 2 months ago
Bonjour, Merci pour votre retour. Nous sommes ravis que notre service client vous ait été réactif. Si vous avez d’autres besoins, n’hésitez pas à nous contacter. Cordialement, Team BetterMe
Posted 2 months ago
Thank you 🙏
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Posted 2 months ago
Hello! Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 2 months ago
The result if my emails you Better Me were very good. Got the exact result I hoped for. Very good interaction.
Helpful Report
Posted 2 months ago
Hi there, Thanks for sharing your experience. We’re glad the results met your expectations and that you had a good interaction. Best regards, Team BetterMe
Posted 2 months ago
친절해요. 여러 서비스를 이용할 수 있게 도와줘요
Helpful Report
Posted 2 months ago
안녕하세요! 소중한 의견 주셔서 감사합니다. BetterMe 이용 경험에 대해 좋은 말씀을 나눠주셔서 진심으로 감사드립니다. BetterMe 팀 드림
Posted 2 months ago
BetterMe is rated 4.6 based on 2,143 reviews