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BetterMe Reviews

4.5 Rating 1,926 Reviews
90 %
of reviewers recommend BetterMe
4.5
Based on 1,926 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Une appli rapide et efficace qui m'a permis de reprendre mon corps en main.
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Posted 3 months ago
Bonjour ! Nous vous remercions de nous avoir fait part de vos commentaires et sommes ravis d'apprendre que notre application vous a été utile. Merci de l'avoir choisie. Bien cordialement, l'équipe BetterMe
Posted 3 months ago
It was good experience with BetterMe. The team replied my concerns. Thank you so much.
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Posted 3 months ago
Hello! Thank you for your feedback. We’re glad to hear it was a good experience and that the team could address your concerns. If you need anything else, feel free to reach out. Kind regards, Team BetterMe
Posted 3 months ago
Korrekt segítséget, megoldást kaptam a problémámra. Még néhány nap szükséges, hogy lássam, valóban úgy történik-e, ahogy levélben ígérték.
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Posted 3 months ago
Szia Nelli! Köszönjük a visszajelzésedet. Örülünk, hogy megfelelő segítséget kaptál. Ha bármiben segíthetünk, örömmel segítünk. Üdvözlettel, a BetterMe csapata
Posted 3 months ago
Excellent customer service! Prompt response and eloquently written.
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Posted 3 months ago
Hello! Thank you for your feedback. We’re delighted that our customer service was excellent, with a prompt response. We are here for you. Kind regards, Team BetterMe
Posted 3 months ago
Very good..Thank you.
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Posted 3 months ago
Hello Niki! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 3 months ago
Amazing service thanks so much
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Posted 3 months ago
Hello! Thank you for your kind feedback. We’re thrilled that you had amazing service. Kind regards, Team BetterMe
Posted 3 months ago
Very helpful customer service team
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Posted 3 months ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 3 months ago
Needed a refund due to lack of time to invest in training and having purchased more months than I was using. The team was kind and comprehensive and quickly solved the issue. Very good training app as well
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Posted 3 months ago
Hello! Thank you for your feedback. We’re glad our team could help promptly and resolve the issue. Happy to hear you’re enjoying the workouts as well. Kind regards, Team BetterMe
Posted 3 months ago
Dobra komunikacja , jakiekolwiek problemy są rozwiązywane bardzo szybko i sprawnie.
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Posted 3 months ago
Witaj! Dziękujemy za miłe słowa. Zawsze z przyjemnością pomagamy naszym użytkownikom. Razem tworzymy zespół! Z poważaniem, Zespół BetterMe
Posted 3 months ago
The program is very good. I like that the workouts are not time consuming, making it easier for us on the go or with tight schedules. The customer service team is great at solving any issues that may arise. Their responses are prompt and they take the time to research your issue and provide you with the information needed.
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Posted 3 months ago
Hello! Thank you for your feedback. We’re glad the workouts fit busy schedules and that our customer service could assist promptly. If you need anything else, just let us know. Kind regards, Team BetterMe
Posted 3 months ago
Good app but too expensive
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Posted 3 months ago
Hello! Thank you for leaving your comment. Please be kindly informed that we offer different pricing plans, and they include different tools within the app. Please, contact us at care@betterme.world when you have a chance. And our team will gladly answer all your questions. Kind regards, team BetterMe
Posted 3 months ago
The product smells like a horse barn. I just can’t walk around smelling like that. Sorry about that. If you could tell me how to send back and get a refund, that would be great. Thanks Norma
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Posted 3 months ago
Hello Norma! Thank you for your feedback. It seems your feedback may be related to a different company or service. The BetterMe app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way. Please contact us at care@betterme.world. Our team will do its best to help. Kind regards, team BetterMe
Posted 3 months ago
Excellent customer service
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Posted 3 months ago
Hello! Thank you for your positive feedback. We’re glad our customer service met your expectations. If you need any further assistance, just let us know. Kind regards, Team BetterMe
Posted 3 months ago
I wasn’t able to keep up and cancel to a later date was simple and timely
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Posted 3 months ago
Hello! Thank you so much for your review! If there is anything we can do for you, please reach us at care@betterme.world anytime. Kind regards, Team BetterMe
Posted 3 months ago
Very good customer service fast response
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Posted 3 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 3 months ago
Very quick and effective response to my enquiry. Thank you.
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Posted 3 months ago
Hello Matt, Thank you for your kind words! We’re glad our response was quick and effective. If you need anything else, just let us know. Best regards, Team BetterMe
Posted 3 months ago
Änderung der Versandadresse hat problemlos geklappt. Der Kundendienst hat sofort und sehr freundlich reagiert.
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Posted 3 months ago
Hallo Corinna, vielen Dank für deine tolle Bewertung! Es freut uns sehr, dass die Änderungswahrung der Versandadresse problemlos geklappt hat und unser Kundendienst sofort und freundlich reagiert hat. Wenn du weitere Fragen hast, sag gerne Bescheid. Liebe Grüße, Team BetterMe
Posted 3 months ago
Great customer service.
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Posted 3 months ago
Hello, Thank you for your wonderful review! We’re thrilled to hear you had great customer service. If there’s anything else we can help with, just let us know. Kind regards, Team BetterMe
Posted 3 months ago
Customer service is AMAZING! Polite , they helped me really fast and efficient. Thank you!
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Posted 3 months ago
Hello Petia, Thank you for your wonderful review! We’re thrilled to hear you had an amazing, fast, and efficient experience with our customer service. Kind regards, Team BetterMe
Posted 3 months ago
Atendimento rápido e eficiente. Solicitação de cancelamento do plano atendida prontamente e devolução do valor pago.
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Posted 3 months ago
Olá Clélia, Obrigado pela ótima avaliação! Ficamos felizes que o atendimento tenha sido rápido e eficiente. Atenciosamente, Equipe BetterMe
Posted 3 months ago
BetterMe is rated 4.5 based on 1,926 reviews