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BetterMe Reviews

4.5 Rating 1,666 Reviews
89 %
of reviewers recommend BetterMe
4.5
Based on 1,666 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 70%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
The BetterMe team was extremely helpful when I had an issue with my order. The customer service was excellent, and I my first impression of the product is positive. Based on my experience, I’d recommend this company and product (Pilates Essential Kit)..
Helpful Report
Posted 2 months ago
Hello Shon! Thank you for your wonderful feedback! We’re so glad to hear that our team could assist you and that your first impression of the Pilates Essential Kit is positive. Warm wishes, Team BetterMe
Posted 2 months ago
This Company really does have the best workout, lounge, beautful clothes. They fit like state of the art. Customer service was very helpful. You should consider shopping here.
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Posted 2 months ago
Hello! Thank you so much for your glowing review! We're thrilled to hear that you love our workout clothes and found our customer service helpful. Your recommendation means the world to us! Warm regards, Team BetterMe
Posted 2 months ago
The customer care was wonderful. Thank you again
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Posted 2 months ago
Hello there! We truly appreciate your kind words about our customer care. Thank you for taking the time to share your experience with us! We're always here to help. Warm regards, Team BetterMe
Posted 2 months ago
最大限の努力をしていただかましたことに感謝いたします。 自分の体調が戻れば、また利用させていただきたいと考えています。 ありがとうございました。
Helpful Report
Posted 2 months ago
こんにちは! 最大限の努力をお認めいただき、ありがとうございます。体調が戻った際には、ぜひまたご利用ください。お待ちしております! 心より感謝申し上げます。 温かいご挨拶を込めて、Team BetterMe
Posted 2 months ago
Asked for a refund due to my personal problem. Received the refund and they assist me to solve my issue. I appreciate it and thanks for the grate service.
Helpful Report
Posted 2 months ago
Hello! Thank you for your kind words and for sharing your experience with us. We're glad we could assist you and resolve your issue. Your appreciation means a lot to our team! Best wishes, Team BetterMe
Posted 2 months ago
Yardımcı olduğunuz için çok teşekkür ediyorum
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Posted 2 months ago
Merhaba! Değerli geri bildiriminiz için çok teşekkür ederiz. Yardımcı olabildiğimize sevindik! Her zaman yanınızdayız. Saygılarımızla, BetterMe Ekibi
Posted 2 months ago
The team are great, I had technical issues when I was trying to cancel my subscription due to lack of funds and even though they weren’t able to give me a full refund they were very helpful and comprising with the outcome which was very much appreciated
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Posted 2 months ago
Hello! Thank you for sharing your experience with us. We’re glad to hear that our team was able to assist you despite the challenges. Your understanding and appreciation mean a lot to us! Warm regards, Team BetterMe
Posted 2 months ago
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Posted 2 months ago
Hello! Thank you very much for your 5-star review! Kind Regards, Team BetterMe
Posted 2 months ago
Very good conversations, faster delivery and refunds. Thank you I really recommend.
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Posted 2 months ago
Hello Patricia! Thank you so much for your wonderful review! We appreciate you spreading the good word about your experience with BetterMe. Warm regards, Team BetterMe
Posted 2 months ago
It was a disaster trying to cancel their subscription. They have no customer service 800 number and my experience with their email correspondence was also abysmal. Can I give them zero stars?
Helpful Report
Posted 2 months ago
Hello! We regret to hear about your experience with us. There is an option to cancel a subscription directly in the app (More → My Profile → Manage Subscription) or by contacting our support team. Our team has already reached out to you via email. Please email us back so that we can find the best possible solution for you. Kind regards, Team BetterMe
Posted 2 months ago
My issue was resolved quickly and completely
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Posted 2 months ago
Hello! Thank you so much for your positive feedback! We're delighted that your issue was resolved quickly and completely. Sincerely, The BetterMe Team
Posted 2 months ago
Az ügyfélszolgálat nagyon segítőkész volt, gyorsan korrekten intézték a bejelentésemet, de az előfizetési procedúra kissé zavaros és erőszakos.
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Posted 2 months ago
Üdvözlöm! Köszönjük, hogy megosztotta velünk tapasztalatait! Örömmel halljuk, hogy ügyfélszolgálatunk segítőkész volt. Folyamatosan dolgozunk a felhasználói élmény javításán! Üdvözlettel, A csapat, BetterMe
Posted 2 months ago
Understanding and our the customer first
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Posted 2 months ago
Hello! Thank you so much for your interest and feedback. We're delighted that you appreciate our customer-focused approach. We're always here to help! Best regards, The BetterMe Team
Posted 2 months ago
Rapidité de traitement des demandes et très courtois. Merci
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Posted 2 months ago
Bonjour ! Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous avez apprécié la rapidité de notre service et notre courtoisie. Votre satisfaction est notre priorité et nous sommes toujours là pour vous aider ! Cordialement, L'équipe BetterMe
Posted 2 months ago
BetterMe 고객지원팀의 빠르고 친절한 대응에 깊은 감동을 받았습니다. 구독 관련 문제로 문의를 드렸는데, 제 상황을 진심으로 이해해주시고 신속하게 해결해 주셔서 매우 만족스럽습니다. 단순한 규정 안내에 그치지 않고, 고객의 입장에서 고민해 주시는 모습에서 진정한 서비스 정신을 느낄 수 있었습니다. 환불 처리도 빠르게 진행해 주셨고, 그 과정에서 불편함 없이 소통할 수 있어 신뢰가 더욱 깊어졌습니다. BetterMe는 단순한 앱을 넘어, 고객을 배려하는 따뜻한 기업이라는 인상을 받았습니다. 앞으로도 많은 분들이 저처럼 좋은 경험을 하시길 바랍니다. 감사합니다!
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Posted 2 months ago
안녕하세요! 소중한 리뷰 정말 감사합니다! 고객님께서 저희의 신속하고 친절한 대응에 감동하셨다는 말씀에 큰 기쁨을 느낍니다. 고객님을 이해하고 돕는 것이 저희의 최우선 과제이니, 앞으로도 계속해서 좋은 경험을 제공할 수 있도록 최선을 다하겠습니다. 따뜻한 말씀 감사드리며, 언제든지 필요하실 땐 저희에게 연락해 주세요! 감사합니다, BetterMe 팀
Posted 2 months ago
Aplikacja atrakcyjna graficznie. Dobry kontakt z zespołem.
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Posted 2 months ago
Cześć! Dziękujemy za wspaniałą recenzję! Cieszymy się, że doceniasz nasz graficzny wygląd oraz kontakt z zespołem. Każda opinia jest dla nas bardzo cenna! Serdeczne pozdrowienia, Zespół BetterMe
Posted 2 months ago
I had taken subscription but could only try this plan for 3 days. But fortunately, BetterMe refunded the amount when I reached out to them saying I cannot use the app anymore and would like to get refund.
Helpful Report
Posted 2 months ago
Hello! Thank you for your wonderful review! We're happy to hear that you felt supported during your experience with us. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts! Warm regards, Team BetterMe
Posted 2 months ago
The customer service was really responsive, thank you
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Posted 2 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 2 months ago
El servicio muy bueno, aunque no he podido continuar con el entrenamiento, muy recomendable. Y el servicio de atención al cliente muy eficaz.
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Posted 2 months ago
¡Hola! Muchas gracias por tu reseña tan positiva. Nos alegra saber que tuviste una buena experiencia con nuestro servicio y que el equipo de atención al cliente fue eficaz. Siempre estamos aquí para apoyarte cuando decidas reanudar tu entrenamiento. Saludos cordiales, Equipo BetterMe
Posted 2 months ago
Atención muy rápido y cordial, creo si dieron seguimiento a mi solicitud.
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Posted 2 months ago
¡Hola! Muchas gracias por tu comentario positivo. Nos alegra saber que te sentimos apoyado por nuestro equipo. Siempre estamos aquí para ayudarte. Saludos cordiales, Equipo BetterMe
Posted 2 months ago
BetterMe is rated 4.5 based on 1,666 reviews