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BetterMe Reviews

4.6 Rating 2,014 Reviews
90 %
of reviewers recommend BetterMe
4.6
Based on 2,014 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
私の手違いでメールのやり取りが出来ず 英語も全く出来ないので 凄く不安でしたが、次の日には 対応してもらってました。 少し変な日本語も混じってたりですが 大丈夫です。
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Posted 2 months ago
こんにちは、5/5 のご評価ありがとうございます。メールのやり取りが次の日には対応してもらえ、不安も解消できたとのこと、私たちも嬉しく思います。英語が苦手でも大丈夫な点もお伝えいただき、安心しました。今後も何かありましたらお気軽にご連絡ください。 どうぞよろしくお願いいたします。 Team BetterMe
Posted 2 months ago
Respuestas rápidas y un claro interés por ayudar en el inconveniente presentado. Recomendado
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Posted 2 months ago
¡Hola! Gracias por la valoración 5/5. Nos alegra saber que recibiste respuestas rápidas y un claro interés por ayudar con tu inconveniente. Si necesitas algo más, aquí estamos. Un saludo, Equipo BetterMe
Posted 2 months ago
Great experience with BetterMe!
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Posted 2 months ago
Hi there, Thanks for the 5/5! We're glad you had a great BetterMe experience. If you need anything else, just let us know. Warm regards, Team BetterMe
Posted 2 months ago
good!!!!!!
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Posted 2 months ago
Hi there, Thanks for the 5/5! We're glad you had a great BetterMe experience. If you need anything else, just let us know. Warm regards, Team BetterMe
Posted 2 months ago
The customer service was attentive, courteous, and professional throughout the interaction. My inquiry was handled efficiently, and I received a clear, relevant, and prompt response. It was evident that there was a genuine willingness to help and to ensure that my issue was fully addressed. I truly appreciate the high level of service and support. Thank you very much.
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Posted 2 months ago
Hi there, Thanks for the fantastic 5/5! We're glad you had a great BetterMe experience. If you need anything else, just let us know. Warm regards, Team BetterMe
Posted 2 months ago
Avevo vi o acquistato involontariamente un servizio, ma ho chiesto chiarezza e mi hanno subito risolto il problema.
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Posted 2 months ago
Ciao, Grazie per la tua recensione. Siamo felici di sapere che, nonostante l’acquisto sia stato involontario, siamo riusciti a risolvere subito la situazione e a offrirti chiarezza. Se hai bisogno di ulteriori chiarimenti o assistenza, siamo qui per te. Cordiali saluti, Team BetterMe
Posted 2 months ago
Customer Service is amazing!
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Posted 2 months ago
Hi there, Thanks for your kind words. We're glad the customer service was amazing. If you need anything else, just let us know. Warm regards, Team BetterMe
Posted 2 months ago
My experience with the customer service is excellent, there is a bit of a wait for the equipment but not too long.
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Posted 2 months ago
Hi Michaela, Thanks for your kind words. We're glad the customer service was excellent and that the wait for the equipment wasn't too long. If you need anything else, just let us know. Warm regards, Team BetterMe
Posted 2 months ago
I’m very impressed with customer services. A problem I experienced was sorted and a refund was given. Thank you.
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Posted 2 months ago
Hi there, Thanks for your kind words. We're glad the issue was resolved and that you received a refund. If you need anything else, just let us know. Warm regards, Team BetterMe
Posted 2 months ago
Good app, great support
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Posted 2 months ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Have a great day! Kind regards, Team BetterMe
Posted 1 month ago
Great support, they helped me in no time
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Posted 2 months ago
Hi Emma, Thanks for your kind words. We're glad we could help you quickly. If you need anything else, just let us know. Warm regards, Team BetterMe
Posted 2 months ago
Gracias por resolver mi consulta.
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Posted 2 months ago
Hola Daiana, Gracias por tus palabras. Nos alegra haber podido resolver tu consulta. Si necesitas algo más, aquí estaremos. Un saludo cordial, Equipo BetterMe
Posted 2 months ago
Très satisfaite de l’entente.
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Posted 2 months ago
Bonjour Aline, Merci pour votre retour. Nous sommes ravis que vous soyez très satisfaite de l’entente. Si vous avez d’autres questions ou besoins, n’hésitez pas à nous contacter. Bien cordialement, Team BetterMe
Posted 2 months ago
I like the timely responses to all the queries I had, and the customer service is really wonderful. Even happier with the exercises.
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Posted 2 months ago
Hi Michelle, Thanks for your kind words. We're glad our timely responses and customer service helped, and that you’re enjoying the exercises. If you need anything else, just let us know. Warm regards, Team BetterMe
Posted 2 months ago
I have signed up the plan but never get to used it, when I canceled it, the system was having some glitches apparently, so I got charged for 2more months, as I contacted the team, they went extra miles to find the cancellation order I gave, and found I did requested cancellation, and refund me the 2 months charges. Thank you !
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Posted 2 months ago
Hi there, Thanks for sharing your feedback. We're glad the issue was resolved and you were refunded. If you need anything else, just let us know. Warm regards, Team BetterMe
Posted 2 months ago
I got what i wanted so thanks
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Posted 2 months ago
Hi there, Thanks for sharing your feedback. We're glad you got what you wanted. If you need anything else, just let us know. Warm regards, Team BetterMe
Posted 2 months ago
Molto professionali e rapidi nelle risposte, ho apprezzato la celerità del rimborso, ringrazio
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Posted 2 months ago
Ciao Elisabetta, Grazie per aver condiviso il tuo feedback. Siamo felici di sapere che hai trovato il nostro servizio professionale e che il rimborso sia stato rapido. Se hai bisogno di altro, non esitare a contattarci. Cari saluti, Team BetterMe
Posted 2 months ago
The app is amazing - has everything what I need, costumer service very helpful :)
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Posted 2 months ago
Hi there, Thanks for sharing your wonderful feedback. We’re delighted to hear you’re enjoying BetterMe and that our customer service was helpful. If you need anything else, please let us know. Warm regards, Team BetterMe
Posted 2 months ago
I had happy for getting this training programm because i really got better shape my body. And healthier. I have so happy for Better me app. Because i live in Mongolia. So your programm had so proffecional programm. Thank you Best wishes for your team
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Posted 2 months ago
Hi there, Thanks for sharing your wonderful feedback. We’re delighted to hear you’re enjoying BetterMe and that the program fits well for you in Mongolia. If you need any help or have suggestions, please let us know. Warm regards, Team BetterMe
Posted 2 months ago
Service was very quick and was able to solve issue I had. I thought it would take days for a response but got problem solve within minutes. Very happy with outcome.
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Posted 2 months ago
Hi there, Thanks for sharing your feedback. We’re glad the issue was resolved quickly and you had a great experience. If you need anything else, please let us know. Warm regards, Team BetterMe
Posted 2 months ago
BetterMe is rated 4.6 based on 2,014 reviews