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BetterMe Reviews

4.5 Rating 1,836 Reviews
89 %
of reviewers recommend BetterMe
4.5
Based on 1,836 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Excellent customer service
Helpful Report
Posted 2 months ago
Hi Blanca, Thank you for your kind words. We're thrilled you had an excellent experience with our customer service. Kind regards, Team BetterMe
Posted 2 months ago
I was answered promptly and given the solution.
Helpful Report
Posted 2 months ago
Hi there, Thank you for your feedback. We're glad you received a prompt response and a solution. Best regards, Team BetterMe
Posted 2 months ago
Great customer service, they replied to me immediately and helped me with my issue right away.
Helpful Report
Posted 2 months ago
Hi there, Thank you for sharing your experience. We're glad our customer service was prompt and helpful. If you need anything else, we're here for you. Best regards, Team BetterMe
Posted 2 months ago
Better me has made my day, not only they are understanding but very thoughtful and considerate towards each of their customers/ clients. Thank you Better me app
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Posted 2 months ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 2 months ago
Service tres reactif et a l'écoute. Ils ont réglé mon soucis tres rapidement.
Helpful Report
Posted 2 months ago
Bonjour Mathilde, Merci pour votre retour. Nous sommes ravis que notre service ait été réactif et à l’écoute, et que votre souci ait été réglé rapidement. Bien cordialement, L'équipe BetterMe
Posted 2 months ago
I started and it worked, first time it was even hard to do workouts, but trainings are balanced very well and “nothing is impossible”.
Helpful Report
Posted 2 months ago
Hi there, Thank you for sharing your experience. We’re glad the program works for you and that the workouts are balanced well. If you need any tips or support as you continue, we’re here to help. Best regards, Team BetterMe
Posted 2 months ago
Efface et rapide
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Posted 2 months ago
Bonjour! Merci pour votre avis et d'avoir choisi BetterMe. Cordialement, L'équipe BetterMe
Posted 2 months ago
BetterMe made me happy by listening to my concerns and solving the problem quickly. Customer support was kind, helpful, and professional. I really appreciated the good service.
Helpful Report
Posted 2 months ago
Hi Paulina, Thank you for your wonderful feedback! We’re glad we could resolve your concern quickly. If you need any further assistance, we’re here to help. Kind regards, Team BetterMe
Posted 2 months ago
I was initially charged for the recurring payment. I signed up just for the trial exercise, and not for the next invoice that I don't buy the service. After exchanged emails with the customer service I got the refund.
Helpful Report
Posted 2 months ago
Hello. Thank you for this comment. To avoid any confusion, we share details about automatic renewal before the first payment. This information is also included in the purchase confirmation letter. It helps users cancel the subscription before the renewal if it's needed. If there is anything else we can do for you, please reach us at care@betterme.world anytime. Kind regards, Team BetterMe
Posted 2 months ago
sehr zuvorkommend hat das team von better me eine kulanzbasierte erstattung realisiert! danke
Helpful Report
Posted 2 months ago
Hallo! Vielen Dank für Ihr Feedback. Wir freuen uns, dass Sie Ihre positiven Erfahrungen mit BetterMe weiterempfehlen. Mit freundlichen Grüßen, Team BetterMe
Posted 2 months ago
Everyone was very supportive, understanding and helpful. Thank you so much
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Posted 2 months ago
Hello, Thank you for your kind words. We’re glad you felt supported and found the team helpful. Best regards, Team BetterMe
Posted 2 months ago
Aplikace solidní, jen mi chybí možnost hodnocení některých cviků a na základě takového hodnocení by AI upravovala následující plán. Některé cviky jsou totiž kvůli zdravotnímu stavu obtížné, až bolestivé. Řeším tak, že nahradím si cviky jinými... Jinak doporučuji, prodloužil jsem si předplatné. 👍🏻
Helpful Report
Posted 2 months ago
Dobrý den, děkujeme za vaši zpětnou vazbu! Jsme rádi, že vám aplikace vyhovuje a že jste si prodloužili předplatné. Vaše návrhy jsou cenné a určitě je zvážíme v budoucích aktualizacích. Mezitím jsme tu, abychom vám pomohli zajistit, aby vaše zkušenost byla co nejpříjemnější a nejefektivnější! Můžete nás kdykoli kontaktovat na adrese care@betterme.world. S pozdravem, tým BetterMe
Posted 2 months ago
The support team was very helpful and responsive throughout the conversation. They clearly explained the available options and offered a fair solution. The process was smooth, and my refund was handled professionally. I appreciate their assistance and customer-oriented approach. Thank you for the support.
Helpful Report
Posted 2 months ago
Hello Niru, Thank you for your kind words. We’re glad our support was helpful and the process went smoothly for you. If you need anything else, we’re here for you. Warm regards, Team BetterMe
Posted 2 months ago
Satisfied with service
Helpful Report
Posted 2 months ago
Hello! Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 2 months ago
I started in April 2025 and I manage to lose 15 kg , my body is in good shape .I am doing almost every day the exercises . I love it
Helpful Report
Posted 2 months ago
Hi Ramona, Thank you for sharing your fantastic progress! We’re thrilled you’re loving BetterMe. If you ever need tips or support as you continue, we’re here for you. You can always reach us at care@betterme.world. Warm regards, Team BetterMe
Posted 2 months ago
Merci de votre réactivité et rapidité d’avoir traiter mon dossier. Je vous souhaite de bonnes fêtes à toute votre équipe
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Posted 2 months ago
Bonjour, Merci pour votre message et pour vos encouragements. Nous sommes ravis d’avoir pu traiter votre dossier rapidement. Toute l’équipe vous souhaite également de bonnes fêtes. Si vous avez besoin de quoi que ce soit d’autre, nous sommes là pour vous aider. Bien cordialement, Team BetterMe
Posted 2 months ago
The customer service reps were very quick to respond!
Helpful Report
Posted 2 months ago
Hi there, Thank you for your kind note. We’re glad our customer service was quick to respond. If you need anything else, we’re here to help. Kind regards, Team BetterMe
Posted 2 months ago
Des interlocuteurs à l’écoute
Helpful Report
Posted 2 months ago
Bonjour Catherine, Merci pour votre retour. Nous sommes ravis que nos interlocuteurs aient été à l’écoute. Si vous avez besoin de quoi que ce soit d’autre, nous sommes là pour vous aider. Cordialement, Team BetterMe
Posted 2 months ago
Efter lite missförstånd löstes mitt problem på ett bra sätt
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Posted 2 months ago
Hej Clara, Tack för din recension. Vi är glada över att ditt problem löstes på ett bra sätt efter missförståndet. Om du behöver mer hjälp är du alltid varmt välkommen att kontakta oss. Med vänliga hälsningar, Team BetterMe
Posted 2 months ago
Good services regarding to the return&refund process, good communication with the team.
Helpful Report
Posted 2 months ago
Hi there, Thank you for sharing your experience. We’re glad our communication met your expectations. If you need anything else, we’re here to help. Kind regards, Team BetterMe
Posted 2 months ago
BetterMe is rated 4.5 based on 1,836 reviews