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BetterMe Reviews

4.6 Rating 2,454 Reviews
91 %
of reviewers recommend BetterMe
4.6
Based on 2,454 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
“Hanno risposto in modo celere ed esaustivo alle mie domande. Hanno in autonomia modificato il mio abbonamento per consentirmi di usufruirne per un periodo più lungo.”
Helpful Report
Posted 6 days ago
Ciao Elena, grazie per la tua recensione. Siamo contenti che la nostra risposta sia stata tempestiva ed esauriente. Cordiali saluti, il team di BetterMe
Posted 3 days ago
“Helpful customer service”
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Posted 1 week ago
Hi Jonathon, Thank you for your feedback. We’re glad to hear you found our customer service helpful. Kind regards, Team BetterMe
Posted 3 days ago
“Polite customer service.”
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Posted 1 week ago
Hi there, Thank you for your feedback. We’re glad you found our customer service polite. Best regards, Team BetterMe
Posted 1 week ago
“Mijn vraag werd zeer snel beantwoord en opgelost! Zeer goed 👍”
Helpful Report
Posted 1 week ago
Hallo! Bedankt voor je reactie. Fijn om te horen dat je vraag snel beantwoord en opgelost is. Zeer gewaardeerd! Met vriendelijke groet, Team BetterMe
Posted 1 week ago
“Duidelijke instructie bij mijn probleem en goed geholpen!”
Helpful Report
Posted 1 week ago
Hallo! Bedankt voor uw beoordeling. Fijn om te horen dat de instructies duidelijk waren en dat u goed bent geholpen. Met vriendelijke groet, Team BetterMe
Posted 1 week ago
“muy atentos con el servicio”
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Posted 1 week ago
Hola, Gracias por compartir tu valoración. Nos alegra saber que el servicio fue atento. Saludos cordiales, Equipo BetterMe
Posted 1 week ago
“BetterMe were prompt in replying to my email and offering a solution to my issue. The subscription fee was refunded to my account in a timely manner.”
Helpful Report
Posted 1 week ago
Hi Jillian, Thanks for sharing your experience. We’re glad our reply was prompt. If you need anything else, please let us know. Kind regards, Team BetterMe
Posted 1 week ago
“Quick response and resolution to my enquiry concerning my subscription👍”
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Posted 2 weeks ago
Hello! Thank you for your feedback, and for sharing your experience with the quick response from our team. Kind regards, Team BetterMe
Posted 2 weeks ago
“No puedo evaluar el programa porque no pude llegar a usarlo, pero él equipo es fantástico, muy amables y me atendieron muy rápido y no tuve ningún problema para solucionarlo , me lo pusieron súper fácil.”
Helpful Report
Posted 2 weeks ago
Hola Raquel, Gracias por compartir tu experiencia. Nos alegra saber que nuestro equipo fue fantástico, te atendieron rápido y te resultó fácil solucionar el tema. Saludos cordiales, Equipo BetterMe
Posted 2 weeks ago
“I was ready for a fight with this company, however, I got none because they were prompt and understanding with their response.”
Helpful Report
Posted 2 weeks ago
Hello, Thank you for sharing your experience. We're glad to hear our response was prompt and understanding. We’re here to help. Kind regards, Team BetterMe
Posted 2 weeks ago
“Comunication was great, and quicly… good customer service.”
Helpful Report
Posted 2 weeks ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 2 weeks ago
“Very helpfull customer service and understanding”
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Posted 3 weeks ago
Hello Daithi, Thank you for sharing your experience. We're glad our customer service was helpful and understanding. If there's anything else you’d like to share, we’re here to help. Kind regards, Team BetterMe
Posted 3 weeks ago
“great plan and customer service is great with helping! wish the app could be more affordable in the long term :)”
Helpful Report
Posted 4 weeks ago
Hi there, Thank you for sharing your experience. We’re glad the plan and customer support have been helpful. If there is anything we can do for you, please reach us at care@betterme.world anytime. Kind regards, Team BetterMe
Posted 3 weeks ago
“Atendimento rápido, claro e gentil. Só não ganha ⭐⭐⭐⭐⭐ pois estou aguardando o reembolso do valor mas estou confiante que ficará tudo bem.”
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Posted 1 month ago
Olá! Agradecemos pelo seu feedback. Ficamos felizes que o atendimento tenha sido rápido, claro e cortês. Se precisar de mais alguma coisa, estamos à disposição para ajudar. Atenciosamente, Equipe BetterMe
Posted 1 month ago
“I can’t cancel my subscription and the team help me with that very quickly. Thank you”
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Posted 1 month ago
Hello Maria! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 1 month ago
“I can’t cancel my subscription and the team help me with that very quickly. Thank you”
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Posted 1 month ago
Hi Maria, We're glad we could help with the cancellation quickly. Thank you for your feedback. Kind regards, Team BetterMe
Posted 1 month ago
“Satisfaisante, service client opérationnel”
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Posted 1 month ago
Bonjour, Merci pour votre avis. Nous sommes ravis que le service client soit opérationnel et satisfaisant. Bien à vous, Team BetterMe
Posted 1 month ago
“fast and cooperative service”
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Posted 1 month ago
Hello there, Thank you for your feedback. We're glad our service was fast and cooperative. Kind regards, Team BetterMe
Posted 1 month ago
“The customer support handled the request I needed well and in a timely manner which I could really appreciate.”
Helpful Report
Posted 1 month ago
Hi there, Thank you for your feedback. We’re glad our customer support handled your request well and in a timely manner. Kind regards, Team BetterMe
Posted 1 month ago
“Ho avuto dei problemi inizialmente riguardo il contratto e l abbonamento . Erroneamente è stato fatto via web e così non riuscivo a vederlo per annullare così mi è stato addebitato importo intero , per lo customer service e stato gentilissimo e disponibile, mi hanno restituito una parte dell imborso e degli sconti per ulteriori acquisti .”
Helpful Report
Posted 1 month ago
Ciao Francesca, Grazie per aver condiviso la tua esperienza. Siamo lieti che il supporto fosse disponibile e che siamo riusciti ad aiutarti con successo. Cordiali saluti, Team BetterMe
Posted 1 month ago
BetterMe is rated 4.6 based on 2,454 reviews