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BetterMe Reviews

4.5 Rating 1,400 Reviews
87 %
of reviewers recommend BetterMe
4.5
Based on 1,400 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 60%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
They made it easy to refund my plan that I thought I had canceled I just had to bug them a few times.
Helpful Report
Posted 1 day ago
I wasn't very satisfied with the program, so I requested a refund. I thought it was a very reliable company with a very fast response. Thank you very much。
Helpful Report
Posted 2 weeks ago
Hi there! Thank you for sharing your feedback with us. We appreciate your understanding and are glad to hear that you found our response time reliable. If you have any other questions or need assistance in the future, we're here for you! Warm regards, Team BetterMe
Posted 2 weeks ago
Muy buena plataforma, buen servicio. Tuve un pequeño problema de facturación errónea, pero servicio al cliente me contestó súper rápido y resolvió el problema y me orientó!
Helpful Report
Posted 4 weeks ago
Hola! ¡Gracias por compartir tu experiencia con nosotros! Nos alegra saber que nuestro servicio al cliente está ahí para resolver cualquier inconveniente rápidamente. Tu satisfacción es nuestra prioridad. Si necesitas más ayuda en el futuro, no dudes en contactarnos. Saludos, equipo de BetterMe.
Posted 3 weeks ago
I am pleased with the final outcome to my service request. Responses were very prompt. I thank you all for your service.
Helpful Report
Posted 1 month ago
Hello! Thank you for taking the time to share your thoughts with us! We're happy to hear that you were pleased with the outcome of your request and that our responses were prompt. Your appreciation means a lot to our team! Best, the BetterMe team.
Posted 1 month ago
Very resourceful app with all types of information to help you be successful with your fitness goals. I had a small refund mishap with the renewal and although they initially didn’t favor the situation, they were accommodating in offer gifts in exchange (which was very nice, but I wanted my money’s); they eventually gave me my money back and I’m extremely appreciative of that. 🩷
Helpful Report
Posted 1 month ago
Hello Dana! Thank you for sharing your experience with us! We're so glad to hear that you find the app resourceful for achieving your goals. We are also happy we could resolve your request for you in the end. Your support means a lot to us! Best, the BetterMe team.
Posted 1 month ago
The support was reliable
Helpful Report
Posted 1 month ago
Hello! Thank you for sharing your thoughts with us! We're glad to hear that you found our support reliable. Your feedback means a lot to us! Best, the BetterMe team.
Posted 1 month ago
Great customer service
Helpful Report
Posted 1 month ago
Hello! Thank you for your wonderful review! We’re delighted to hear that you received great customer service. Your support means a lot to us, and we’re here to help whenever you need! Warm regards, the BetterMe team.
Posted 1 month ago
Good customer service
Helpful Report
Posted 1 month ago
Hello! Thank you for your positive review! We’re glad to hear that you had a good experience with our customer service. Best regards, the BetterMe team.
Posted 1 month ago
Helpful prompt service. Thank you.
Helpful Report
Posted 1 month ago
Hello! Thank you for your kind words! We’re happy to hear that you experienced prompt service. Your satisfaction is important to us, and we appreciate your feedback. Best, the BetterMe team.
Posted 1 month ago
Thank you for your quick response. I'm glad you were willing to accommodate my request due to my mistake and it shows that you care about your customers. That makes me trust you. Of course, there were some misunderstandings and delays in the communication process, but I guess it's understandable. I hope to achieve my goal weight loss through your system and I wish you much success. I wish you all the best. Thank you very much.
Helpful Report
Posted 1 month ago
Hello Tota. Thank you for your kind words and valuable feedback. We're glad to hear that our team was able to accommodate your request and that you feel valued as a customer. We're here to support you on your journey to achieving your goals. Wishing you all the best in your progress, and thank you again for your trust in us! Warm regards, the BetterMe team.
Posted 1 month ago
Very efficient. Great customer service and they keep in touch to see how things are going.
Helpful Report
Posted 2 months ago
Hello! Thank you so much for your positive feedback! We're thrilled to hear that you found our service efficient and appreciated our customer support. We're here to help every step of the way. If you need anything in the future, just let us know! Best regards, the BetterMe team
Posted 2 months ago
Bonne application il faut juste être assidu mais j ai abandonnée par manque de temps.
Helpful Report
Posted 2 months ago
Bonjour! Merci pour votre avis positif ! Nous sommes ravis d'apprendre que vous avez trouvé notre application utile. Nous comprenons que le manque de temps peut être un obstacle, mais n'oubliez pas que chaque petit pas compte. Si jamais vous décidez de revenir, nous serons là pour vous soutenir ! Cordialement, l'équipe BetterMe.
Posted 2 months ago
Tuve problemas con la suscripción sugiero claridad y avisos de cancelación por eso les doy 4 estrellas, pero la atención al cliente es excelente. Gracias
Helpful Report
Posted 3 months ago
Hola! Gracias por tu reseña y por el reconocimiento a nuestro servicio al cliente. Lamentamos el inconveniente que experimentaste, tu opinión es muy valiosa para nosotros. Con gratitud, Equipo BetterMe
Posted 3 months ago
Effective customer service with client centered results
Helpful Report
Posted 3 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 3 months ago
Très bonne application 👍
Helpful Report
Posted 3 months ago
Salut! Merci beaucoup pour votre super retour ! Nous sommes ravis que vous appréciiez notre application. N'hésitez pas à nous faire savoir si vous avez des suggestions ou des commentaires supplémentaires. Cordialement, l'équipe BetterMe.
Posted 3 months ago
The refund process was speedy once I advocated for my reasoning behind ending my subscription.
Helpful Report
Posted 3 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 3 months ago
Helped with my problem. Thank you.
Helpful Report
Posted 4 months ago
Hello! Thank you for your kind words! We're so glad to hear that we could assist you with your problem. Best regards, Team BetterMe
Posted 4 months ago
Refund was very good processed. The team was very kind and accomodating. Thanks a lot for it!
Helpful Report
Posted 4 months ago
Hello! We are very pleased with your positive feedback! It is nice to hear that you were satisfied with our customer service. Best regards, Team BetterMe
Posted 4 months ago
Their customer service is responsive and helpful. Overall, it’s a good app for those looking to stay on track with their health goals.
Helpful Report
Posted 4 months ago
Hello! Thank you for your wonderful review! We're glad to hear that our customer service made a positive impression. It's great to know the app is helping you stay focused on your health goals. Best regards, Team BetterMe
Posted 4 months ago
Help center really helpful!
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Posted 4 months ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 4 months ago
BetterMe is rated 4.5 based on 1,400 reviews