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BetterMe Reviews

4.5 Rating 1,509 Reviews
88 %
of reviewers recommend BetterMe
4.5
Based on 1,509 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 62%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
The exercises offered are good. Just the equipments are a but expensive.
Helpful Report
Posted 4 days ago
Hello! Thank you for your valuable feedback! We're glad to hear that you find our exercises beneficial. We understand that the cost of equipment can be a concern, and we appreciate your thoughts on it. We’re always striving to offer the best experience for our users! Warm regards, Team BetterMe
Posted 2 days ago
good service
Helpful Report
Posted 6 days ago
Hello! Thank you for sharing your thoughts! We're thrilled to hear that you had a good experience with our service. Warm regards, Team BetterMe
Posted 4 days ago
very efficient customer service. Thank you for sorting out my problem promptly.
Helpful Report
Posted 1 week ago
Hello Françoise! Thank you very much for your feedback on our customer service. We're glad your issue was resolved quickly. Sincerely, The BetterMe Team
Posted 1 week ago
Many different work out options at an affordable price.
Helpful Report
Posted 1 week ago
Hello Amanda! Thank you for highlighting our variety of workout options. We're thrilled to hear that you find value in what we offer! Warm regards, Team BetterMe
Posted 1 week ago
Bonjour 👋, très content et grand merci pour votre réactivité et suivi d entraînement Cordialement M
Helpful Report
Posted 1 week ago
Bonjour! Merci beaucoup pour vos commentaires positifs concernant notre réactivité et le suivi de votre entraînement. Nous sommes ravis de vous accompagner dans votre parcours. Cordialement, L'équipe BetterMe
Posted 1 week ago
Customer service is good. I had a query & it was very promptly sorted
Helpful Report
Posted 2 weeks ago
Hello! We're so happy to hear that our support team was able to resolve your issue quickly. Thank you for sharing your experience! Best regards, BetterMe Team
Posted 1 week ago
こちらの質問にも迅速かつ丁寧に対応していただきました。とても感謝しついます。ありがとうございました。
Helpful Report
Posted 2 weeks ago
こんにちは! 迅速かつ丁寧な対応に感謝していただき、私たちもとても嬉しいです。お客様のご満足が私たちの原動力です! 温かいご挨拶を込めて、 チームBetterMe
Posted 2 weeks ago
It was easy to cancel my subscription
Helpful Report
Posted 1 month ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 4 weeks ago
Swift response and action. Refunded me after I queried and had not been able to. Cancel. They did this within the same day
Helpful Report
Posted 1 month ago
Hello! Thank you for taking the time to share your experience with us! We're thrilled to hear that you received a swift resolution to your inquiry. We appreciate your kind words. Warm regards, Team BetterMe
Posted 4 weeks ago
I asked for a cancellation of the subscription and refund of payment. I received immediate attention to the matter and after making sure I meant to cancel this order, I was refunded the full amount. Thank you for the good service.
Helpful Report
Posted 1 month ago
Hello! Thank you for your feedback! We’re pleased to hear you received prompt assistance with your request. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Warm regards, Team BetterMe
Posted 1 month ago
Han contestado rápido y espero que solucionado el problema
Helpful Report
Posted 1 month ago
¡Hola Cristina! Agradecemos tu comentario y nos alegra saber que hemos podido responder rápidamente. Estamos aquí para ayudarte y esperamos que todo se solucione a tu satisfacción. ¡Un saludo cordial! Equipo BetterMe
Posted 1 month ago
Very responsive to my current needs
Helpful Report
Posted 1 month ago
Hello! We are grateful for your feedback. Feel free to share more details at care@betterme.world. Our team wishes you an amazing health routine! Kind regards, team BetterMe
Posted 1 month ago
Je suis contente de l’assistance qui répond rapidement et favorable à ma demande
Helpful Report
Posted 2 months ago
Bonjour! Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que notre assistance a répondu rapidement à vos besoins. Votre satisfaction est notre priorité ! Cordialement, L’équipe BetterMe
Posted 2 months ago
I was pleased with the app but didn't know that I was on auto pay. When I asked for a refund, they were very quick to give me one. Excellent customer service!
Helpful Report
Posted 2 months ago
Hi there! Thank you for your great review! We're glad to hear that you had a positive experience with our customer service. Your feedback motivates us to always provide the best support possible! Warm wishes, Team BetterMe
Posted 2 months ago
They made it easy to refund my plan that I thought I had canceled I just had to bug them a few times.
Helpful Report
Posted 3 months ago
Hello! Thank you for your feedback! We're glad we could assist you with the request. We appreciate your patience and are always here to help when needed. Best wishes, Team BetterMe
Posted 3 months ago
I wasn't very satisfied with the program, so I requested a refund. I thought it was a very reliable company with a very fast response. Thank you very much。
Helpful Report
Posted 3 months ago
Hi there! Thank you for sharing your feedback with us. We appreciate your understanding and are glad to hear that you found our response time reliable. If you have any other questions or need assistance in the future, we're here for you! Warm regards, Team BetterMe
Posted 3 months ago
Muy buena plataforma, buen servicio. Tuve un pequeño problema de facturación errónea, pero servicio al cliente me contestó súper rápido y resolvió el problema y me orientó!
Helpful Report
Posted 4 months ago
Hola! ¡Gracias por compartir tu experiencia con nosotros! Nos alegra saber que nuestro servicio al cliente está ahí para resolver cualquier inconveniente rápidamente. Tu satisfacción es nuestra prioridad. Si necesitas más ayuda en el futuro, no dudes en contactarnos. Saludos, equipo de BetterMe.
Posted 4 months ago
I am pleased with the final outcome to my service request. Responses were very prompt. I thank you all for your service.
Helpful Report
Posted 4 months ago
Hello! Thank you for taking the time to share your thoughts with us! We're happy to hear that you were pleased with the outcome of your request and that our responses were prompt. Your appreciation means a lot to our team! Best, the BetterMe team.
Posted 4 months ago
Very resourceful app with all types of information to help you be successful with your fitness goals. I had a small refund mishap with the renewal and although they initially didn’t favor the situation, they were accommodating in offer gifts in exchange (which was very nice, but I wanted my money’s); they eventually gave me my money back and I’m extremely appreciative of that. 🩷
Helpful Report
Posted 4 months ago
Hello Dana! Thank you for sharing your experience with us! We're so glad to hear that you find the app resourceful for achieving your goals. We are also happy we could resolve your request for you in the end. Your support means a lot to us! Best, the BetterMe team.
Posted 4 months ago
The support was reliable
Helpful Report
Posted 4 months ago
Hello! Thank you for sharing your thoughts with us! We're glad to hear that you found our support reliable. Your feedback means a lot to us! Best, the BetterMe team.
Posted 4 months ago
BetterMe is rated 4.5 based on 1,509 reviews