BetterMe Reviews

Name: BetterMe
Address: Office No. 101, 1st Floor,, Office No. 101, 1st Floor,, Paphos District (Pafos)
Rating: 4.57

4.6 Rating 2,143 Reviews

90 %

of reviewers recommend BetterMe

Company Reviews

Metrics

Info

4.6

Based on 2,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024

Becky

BetterMe 1 star review on 6th November 2023

Bomba

"BetterMe: An All-in-One Fitness and Wellness Companion\r\n\r\nI stumbled upon the BetterMe app while on a quest to revamp my fitness and overall health, and I can honestly say that it has been a game-changer. BetterMe has become my trusted fitness and wellness companion, and I can't speak highly enough about its incredible features.\r\n\r\nFrom the moment I downloaded the app, I was impressed by its intuitive design and user-friendly interface. It's incredibly easy to navigate, and it caters to individuals of all fitness levels, whether you're a beginner or a seasoned athlete. The variety of workouts, meal plans, and wellness content is truly remarkable, offering something for everyone.\r\n\r\nOne of the standout features of BetterMe is its personalized approach. The app conducts a thorough assessment of your fitness goals, current health status, and dietary preferences, and then tailors a comprehensive plan to help you reach your objectives. The accuracy of this personalization is uncanny, and it makes every workout and meal plan feel like it's designed just for you.\r\n\r\nThe video workouts are top-notch, with clear instructions and expert demonstrations. Whether you prefer strength training, cardio, yoga, or anything in between, BetterMe has you covered. The app keeps track of your progress, making it easy to monitor your improvements and stay motivated.\r\n\r\nThe meal plans and recipes are another fantastic feature. The recipes are not only healthy but also incredibly delicious, and the integrated grocery list feature simplifies the entire meal preparation process. Through BetterMe, I've learned about portion control, balanced nutrition, and the importance of a well-rounded diet.\r\n\r\nBetterMe also provides daily reminders and motivation, which is instrumental in helping me maintain consistency. The sense of community within the BetterMe user base is inspiring, and the ability to connect with like-minded individuals who share similar goals is an invaluable support system.\r\n\r\nIn conclusion, BetterMe is an indispensable tool for anyone seeking to improve their fitness and overall well-being. Since integrating it into my daily routine, I've seen remarkable results, from weight loss to increased energy and a greater sense of well-being. I wholeheartedly recommend BetterMe to anyone looking to make positive lifestyle changes. It's a comprehensive, easy-to-use app that can help you achieve your health and fitness goals effectively."

BetterMe 5 star review on 20th October 2023

Mr Bear

BetterMe 5 star review on 18th October 2023

Anonymous

BetterMe 1 star review on 29th June 2023

Corine

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cvičení je skvělé a odpovídá náročnosti podle věku.”

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Posted 2 months ago

Dobrý den, děkujeme za milou zpětnou vazbu. Jsme rádi, že cvičení vyhovuje náročnosti podle věku. Pokud budete potřebovat cokoli dalšího, jsme tu pro vás. S pozdravem, Team BetterMe

Posted 1 month ago

“After sales service wss very helpful, and program was good. Sadly I couldn't continue due to a health concern, but would recommend it if your motivated to get healthy again.”

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Posted 2 months ago

Hi, Thank you for your review. We're glad our support was helpful and that you found the program good. We're sorry to hear about your health concern. If you need any assistance, we're here to help. Kind regards, Team BetterMe

Posted 2 months ago

“Made request for refund on second charge after trip. They acomidsted me somewhat quickly after proving needed qualification. I am satisfied. Exercise was not for meyet not a bad program.”

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Posted 2 months ago

Hello! Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe

Posted 2 months ago

“The product was fabulous, and the follow up customer service was really efficient and professional.”

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Posted 2 months ago

Hi there, Thank you for your kind words. We’re glad you found the product fabulous and our follow-up service efficient and professional. If there’s anything more we can do to help, please let us know. Warm regards, Team BetterMe

Posted 2 months ago

“Je remercie le service client pour le remboursement de l’échéance. Un service client réactif qui nous accompagne dans la résolution de nos problèmes.”

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Posted 3 months ago

Bonjour Hawoi, Merci beaucoup pour votre retour. Nous sommes ravis d’apprendre que notre service client a été réactif et vous a accompagné dans le remboursement de l’échéance. Si vous avez besoin de quoi que ce soit d’autre, nous sommes là pour vous aider. Cordialement et merci encore, Team BetterMe

Posted 3 months ago

“I signed up by mistake-the website ended up not being for me. heading toward 80, I do not want a rigorous routine health wise-mine is streamlined it so I can maintain but didn't want the rest. After several email exchanges they let me out of my obligation. They seem to truly be interested in what I had to say and this is not the norm in today's fast moving life.”

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Posted 3 months ago

Hi Connie, Thanks so much for sharing your experience. We’re glad to hear we could accommodate your request and that you felt heard. If there’s anything else you need or any questions you have, we’re here for you. Warm regards, Team BetterMe

Posted 3 months ago

“Quick feedback and response to my request.”

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Posted 3 months ago

Hi there, Thanks for taking the time to share your quick feedback. We’re glad we could respond promptly. If there’s anything else we can help with, just let us know. Warm regards, Team BetterMe

Posted 3 months ago

“Customer service when available was nice to talk to👍”

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Posted 3 months ago

Hi there! Thanks for sharing your feedback. We’re glad to hear our customer service was nice to talk to when available. If you need anything else, we’re here to help. Warm regards, Team BetterMe

Posted 3 months ago

“as I did'nt have enough time to use BetterMe, I have been refunding under 2 weeks; thank you to your customer service”

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Posted 3 months ago

Hello! We’re glad to hear your refund was processed within 2 weeks and that our customer service could assist. If there’s anything else you need, we’re here to help. Kind regards, Team BetterMe

Posted 3 months ago

“The customer service was patient and kind. They are very responsive and continue to reach out until there is a solution that is preferable and still within guidelines.”

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Posted 3 months ago

Hello! We’re glad to hear you found our team patient and kind, and that our responsiveness helped reach a preferable solution within guidelines. If there’s anything more you need, we’re here to help. Kind regards, Team BetterMe

Posted 3 months ago

“"Better Me" was very helpful when I had to suspend( something they are working on as a service) due to having surgery. When I was ready to resume, the staff made it easy to rejoin. They provided respect and support via emails. Looking forward to beginning the "Better Me Plan" Pamela M”

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Posted 3 months ago

Hi Pamela, Thank you for sharing your experience. We’re glad Better Me was helpful during your suspension and that rejoining was easy with our support. Looking forward to supporting your Better Me Plan. Warm regards, Team BetterMe

Posted 3 months ago

“I like the timely responses to all the queries I had, and the customer service is really wonderful. Even happier with the exercises.”

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Posted 4 months ago

Hi Michelle, Thanks for your kind words. We're glad our timely responses and customer service helped, and that you’re enjoying the exercises. If you need anything else, just let us know. Warm regards, Team BetterMe

Posted 3 months ago

“I have signed up the plan but never get to used it, when I canceled it, the system was having some glitches apparently, so I got charged for 2more months, as I contacted the team, they went extra miles to find the cancellation order I gave, and found I did requested cancellation, and refund me the 2 months charges. Thank you !”

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Posted 4 months ago

Hi there, Thanks for sharing your feedback. We're glad the issue was resolved and you were refunded. If you need anything else, just let us know. Warm regards, Team BetterMe

Posted 3 months ago

“I had a problem with my login, they answered fast gave me step by step for the process. Good service.”

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Posted 4 months ago

Hi there, Thanks for sharing your experience. We’re glad our quick response and step-by-step guidance helped resolve the login issue. If you need anything else, please let us know. Warm regards, Team BetterMe

Posted 4 months ago

“Ich hatte eine wiederkehrende Gebühr für ein 1‑zu‑1‑Coaching, dessen Ablauf mir nicht bewusst war und das ich nie in Anspruch genommen habe. Als ich den Support kontaktierte, wurde mein Anliegen ernst genommen. Nach mehreren Nachrichten hin und her kümmerte sich das Team schnell und zuverlässig darum – und ich erhielt meine Rückerstattung. Sehr kundenfreundlicher Service!”

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Posted 4 months ago

Hallo Jolanda, vielen Dank fürs Teilen Ihrer Erfahrung. Wir freuen uns, dass die Rückerstattung bearbeitet wurde und der Support schnell und zuverlässig geholfen hat. Falls Sie weitere Fragen haben oder erneut Unterstützung benötigen, melden Sie sich gern. Liebe Grüße, Team BetterMe

Posted 4 months ago

“When I contacted them about getting a refund on a recurring charge I wasn't aware of. They took care of my needs and refunded me!”

Helpful Report

Posted 4 months ago

Hi there, Thank you for sharing your experience. We’re glad we could help with the refund on the recurring charge. If you need anything else or want to review your subscription options, we’re here to help. Kind regards, Team BetterMe

Posted 4 months ago

“After trying and failing to download the TAI Chi Walking Plan, I contacted their support team to advise that I wanted to cancel. They were extremely helpful and I now have the correct plan that I wanted. 24 hours from start to finish, I am happy with their excellent service.”

Helpful Report

Posted 4 months ago

Thank you for your kind feedback! We're glad to hear you had a positive experience with our support and that your plan is now correct. If you need anything else, we're here to help. Kind regards, Team BetterMe

Posted 4 months ago

“Snel, vriendelijk en professioneel!”

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Posted 4 months ago

Bedankt voor je beoordeling! Fijn om te horen dat je snel, vriendelijk en professioneel geholpen bent. Mocht je nog vragen hebben of iets anders nodig hebben, laat het gerust weten. Met vriendelijke groet, Team BetterMe

Posted 4 months ago

“I tried the program and honestly it wasn’t for me and was over budget for me so I canceled within my window and still was billed. However after a couple of emails back and forth explaining the situation I did receive a refund. I was impressed!”

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Posted 4 months ago

Hi Kim, Thank you for sharing your experience. We’re glad to hear the refund was resolved after your follow-ups and that you were impressed with the outcome. If there’s anything else we can help with or if you decide to try BetterMe again in the future, we’re here for you. Best regards, Team BetterMe

Posted 4 months ago

“As my "challenge" kept resetting to the same one over and over, I reached out to customer service to see how to change it. They listened to my requests and got my plan updated. I'm happy with my new challenge. Wish there was a way to do this within the app in the future.”

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Posted 4 months ago

Hi there, Thanks for sharing your experience. We’re glad we could update your plan and that you’re happy with your new challenge. We’ll take note of your suggestion to add this within the app for future improvements. If you need anything else, we’re here to help. Best regards, Team BetterMe

Posted 4 months ago

BetterMe is rated 4.6 based on 2,143 reviews