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BetterMe Reviews

4.5 Rating 1,926 Reviews
90 %
of reviewers recommend BetterMe
4.5
Based on 1,926 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
A l’écoute
Helpful Report
Posted 2 months ago
Bonjour, Merci pour votre retour. Nous sommes ravis que vous vous sentiez écouté et satisfait de la prise en charge. Si vous avez besoin de quoi que ce soit d'autre, n'hésitez pas à nous contacter. Bien à vous, Team BetterMe
Posted 1 month ago
Excelente atención al cliente
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Posted 2 months ago
Hola Sammi, ¡Muchas gracias por compartir tu opinión! Nos alegra saber que recibiste una excelente atención al cliente. Si necesitas asistencia adicional o tienes alguna pregunta, estamos aquí para ayudarte. Un saludo, Equipo BetterMe
Posted 1 month ago
Customer service is excellent.
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Posted 2 months ago
Hi there, Thank you for sharing your feedback. We're glad to hear you had a positive experience with our customer service. If there's anything else we can help with, please let us know. Kind regards, Team BetterMe
Posted 1 month ago
Quick response and helpful
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Posted 2 months ago
Hi there, Thank you for your feedback. We’re glad our quick response and helpfulness met your needs. If there’s anything more we can do, just let us know. Kind regards, Team BetterMe
Posted 1 month ago
This workout was very helpful, I did enjoy it. Right now is becoming very tight here at home and we needed to cut back. Thank you for showing me how to get back in shape.
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Posted 2 months ago
Hi there, Thank you for your feedback. We’re glad the workout helped and that you enjoyed it. If there is anything we can do for you, please reach us at care@betterme.world anytime. Kind regards, Team BetterMe
Posted 2 months ago
Ringrazio per il rimborso e la disponibilità! Ottimo servizio
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Posted 2 months ago
Ciao! Grazie per la tua recensione e la tua fiducia. Se hai bisogno di altro, siamo qui per te. Cordiali saluti, il team BetterMe
Posted 2 months ago
I received a response in a timely manner and they were able to answer my questions. They also followed up with me to ensure products were received.
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Posted 3 months ago
Hello! Thank you for your kind feedback! We’re glad our team could help promptly and follow up to ensure your products arrived safely. If you need any further assistance, just let us know. Kind regards, Team BetterMe
Posted 3 months ago
Nice training, good customer support
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Posted 3 months ago
Hello! Thank you for your kind feedback. We’re glad you enjoyed the training and our customer support. Kind regards, Team BetterMe
Posted 3 months ago
Une appli rapide et efficace qui m'a permis de reprendre mon corps en main.
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Posted 3 months ago
Bonjour ! Nous vous remercions de nous avoir fait part de vos commentaires et sommes ravis d'apprendre que notre application vous a été utile. Merci de l'avoir choisie. Bien cordialement, l'équipe BetterMe
Posted 3 months ago
It was good experience with BetterMe. The team replied my concerns. Thank you so much.
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Posted 3 months ago
Hello! Thank you for your feedback. We’re glad to hear it was a good experience and that the team could address your concerns. If you need anything else, feel free to reach out. Kind regards, Team BetterMe
Posted 3 months ago
Sind mir entgegen gekommen bei einer falschen abo
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Posted 3 months ago
Hallo, vielen Dank für dein Feedback. Es freut uns, dass wir dir bei dem falschen Abo entgegenkommen konnten. Falls du weitere Fragen hast, melde dich gerne jederzeit. Liebe Grüße, Team BetterMe
Posted 3 months ago
2 Sporty body suits arrived promptly(2.5 weeks). Fit was short in the waist so shoulders didn’t fit with using extra human stretch to get in or out of L&XL. Same issue on larger size, but super cute otherwise. Had to return. Took a moment to get customer service to notice I didn’t want to exchange. But finally was sent a return label and am set to receive a full refund.
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Posted 3 months ago
Hi! Thanks for your feedback. We’re glad you found the outfits cute, and we’re sorry the fit wasn’t right. We are glad our team could successfully assist you. If there is anything else we can do for you, please reach us anytime. Best regards, Team BetterMe
Posted 3 months ago
The customer service is very good
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Posted 3 months ago
Hi Anas, Thank you for your kind words. We're glad you had a great experience with our customer service. Best regards, Team BetterMe
Posted 3 months ago
La promesse est au rdv merci pour cette aplomb ultra utile
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Posted 3 months ago
Bonjour! Merci pour votre avis et d'avoir choisi BetterMe. Cordialement, L'équipe BetterMe
Posted 3 months ago
Efface et rapide
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Posted 4 months ago
Bonjour! Merci pour votre avis et d'avoir choisi BetterMe. Cordialement, L'équipe BetterMe
Posted 3 months ago
I was initially charged for the recurring payment. I signed up just for the trial exercise, and not for the next invoice that I don't buy the service. After exchanged emails with the customer service I got the refund.
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Posted 4 months ago
Hello. Thank you for this comment. To avoid any confusion, we share details about automatic renewal before the first payment. This information is also included in the purchase confirmation letter. It helps users cancel the subscription before the renewal if it's needed. If there is anything else we can do for you, please reach us at care@betterme.world anytime. Kind regards, Team BetterMe
Posted 4 months ago
The customer service reps were very quick to respond!
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Posted 4 months ago
Hi there, Thank you for your kind note. We’re glad our customer service was quick to respond. If you need anything else, we’re here to help. Kind regards, Team BetterMe
Posted 4 months ago
Des interlocuteurs à l’écoute
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Posted 4 months ago
Bonjour Catherine, Merci pour votre retour. Nous sommes ravis que nos interlocuteurs aient été à l’écoute. Si vous avez besoin de quoi que ce soit d’autre, nous sommes là pour vous aider. Cordialement, Team BetterMe
Posted 4 months ago
Efter lite missförstånd löstes mitt problem på ett bra sätt
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Posted 4 months ago
Hej Clara, Tack för din recension. Vi är glada över att ditt problem löstes på ett bra sätt efter missförståndet. Om du behöver mer hjälp är du alltid varmt välkommen att kontakta oss. Med vänliga hälsningar, Team BetterMe
Posted 4 months ago
that was a professional customer service
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Posted 4 months ago
Hi there, Thank you for your feedback. We’re glad to hear you found the customer service professional. Kind regards, Team BetterMe
Posted 4 months ago
BetterMe is rated 4.5 based on 1,926 reviews