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BetterMe Reviews

4.6 Rating 2,454 Reviews
91 %
of reviewers recommend BetterMe
4.6
Based on 2,454 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
“Mijn vraag werd zeer snel beantwoord en opgelost! Zeer goed 👍”
Helpful Report
Posted 1 week ago
Hallo! Bedankt voor je reactie. Fijn om te horen dat je vraag snel beantwoord en opgelost is. Zeer gewaardeerd! Met vriendelijke groet, Team BetterMe
Posted 1 week ago
“Duidelijke instructie bij mijn probleem en goed geholpen!”
Helpful Report
Posted 1 week ago
Hallo! Bedankt voor uw beoordeling. Fijn om te horen dat de instructies duidelijk waren en dat u goed bent geholpen. Met vriendelijke groet, Team BetterMe
Posted 1 week ago
“De hoorbare taal die ter ondersteuning bij de oefeningen klinkt was Spaans. Ik had via de app al gekeken hoe ik dit kon veranderen. Echter lukte dat niet. Een mail gestuurd en ik heb vrij snel ondersteuning gekregen om de instellingen te veranderen naar Engels. Omdat de app nog niet in het Nederlands beschikbaar is( wel wat je leest maar niet wat je hoort) heb ik de Engelse instelling.die werkt prima. Vriendelijk en persoonlijk contact en ook een reactie toen ik de heb bedankt voor de snelle service.”
Helpful Report
Posted 1 week ago
Hallo Judith, Bedankt voor je beoordeling. Fijn om te horen dat de klantenservice je snel kon helpen met de instellingen. Mocht je nog vragen hebben, laat het ons dan gerust weten. Met vriendelijke groet, Team BetterMe
Posted 1 week ago
“Otimo atendimento ! Respondem e resolvem rápido !”
Helpful Report
Posted 1 week ago
Olá! Obrigado pelo seu feedback. Ficamos felizes em saber que o atendimento foi rápido e eficiente. Abraços, Equipe BetterMe
Posted 1 week ago
“I enjoy it very much,is my pleasure to have it in my life!”
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Posted 1 week ago
Hello there! That is such a pleasant thing to say! We are happy to see you in our BetterMe family! Kind regards, Team BetterMe
Posted 1 week ago
“Muito bom resolve os problemas rápido.🤩”
Helpful Report
Posted 1 week ago
Olá Claudiana, Ficamos felizes em saber que resolveu rápido! Agradecemos o seu feedback. Abraços, Equipe BetterMe
Posted 1 week ago
“سرعه الرد وحل مشكلتي شكرا”
Helpful Report
Posted 1 week ago
مرحباً! شكراً جزيلاً لك على تقييمك الإيجابي! يسعدنا جداً أن سرعة استجابتنا وكفاءتنا في حل المشكلات قد نالت رضاك. نحن دائماً في خدمتك إذا احتجت إلى أي مساعدة أخرى. مع أطيب التحيات، فريق BetterMe
Posted 1 week ago
“Customer service made it very easy to cancel the subscription of our loved one who passed away. Very prompt courteous service, no obstacles. In all the changes we’re having to negotiate, this was a rarity.”
Helpful Report
Posted 1 week ago
Hello, Thank you for sharing. We’re glad our support made the process easier during a difficult time, and that you found the service prompt and courteous. Kind regards, Team BetterMe
Posted 1 week ago
“muy atentos con el servicio”
Helpful Report
Posted 1 week ago
Hola, Gracias por compartir tu valoración. Nos alegra saber que el servicio fue atento. Saludos cordiales, Equipo BetterMe
Posted 1 week ago
“Accueil rapide, échanges clairs.”
Helpful Report
Posted 1 week ago
Bonjour, Merci pour votre retour. Nous sommes ravis que l'accueil ait été rapide et que les échanges aient été clairs. Si vous avez d’autres questions, n’hésitez pas. Bien cordialement, L’équipe BetterMe
Posted 1 week ago
“BetterMe were prompt in replying to my email and offering a solution to my issue. The subscription fee was refunded to my account in a timely manner.”
Helpful Report
Posted 1 week ago
Hi Jillian, Thanks for sharing your experience. We’re glad our reply was prompt. If you need anything else, please let us know. Kind regards, Team BetterMe
Posted 1 week ago
“Super helpful and quick responses to questions about my account and plan”
Helpful Report
Posted 2 weeks ago
Hi there, Thanks for sharing your experience. We're glad our responses were helpful and quick. If you need anything else, please let us know. Kind regards, Team BetterMe
Posted 1 week ago
“Great customer service”
Helpful Report
Posted 2 weeks ago
Hi there, Thanks for sharing your experience. We're glad our customer service met your expectations. Kind regards, Team BetterMe
Posted 1 week ago
“Me ayudaron mucho en asistencia, super recomendado”
Helpful Report
Posted 2 weeks ago
¡Hola! Gracias por compartir tu experiencia. Nos alegra saber que la asistencia te resultó muy útil y que nos recomiendas. Saludos cordiales, el equipo de BetterMe.
Posted 1 week ago
“Customer service was very responsive regarding an error in payment.”
Helpful Report
Posted 2 weeks ago
Hi Kam, Thanks for sharing your feedback. We’re glad to hear our team was responsive and helpful. Kind regards, Team BetterMe
Posted 2 weeks ago
“Excelente atención en el servicio a cliente, ofrecieron solución inmediata. Muy contenta con la aplicación me ayudaron con un tema de rembolso y me ofrecieron algunos obsequios y descuento.”
Helpful Report
Posted 2 weeks ago
Hola Paola, Muchas gracias por compartir tu experiencia. Nos alegra saber que recibiste una solución inmediata y que la app te está resultando útil. Saludos cordiales, Equipo BetterMe
Posted 2 weeks ago
“I can’t say enough about BetterMe making me feel so happy. Trying it for the first time and was not able to do the plan I intended to do . Being able to change my mind on what I really needed to do was so important to me. They were accommodating on my needs right away. Thank you so much for changing my plan to meet my needs.”
Helpful Report
Posted 2 weeks ago
Hello! Thank you for sharing your experience. We’re glad we could adapt the plan to fit your needs and that it made you happy. Kind regards, Team BetterMe
Posted 2 weeks ago
“Quick response and resolution to my enquiry concerning my subscription👍”
Helpful Report
Posted 2 weeks ago
Hello! Thank you for your feedback, and for sharing your experience with the quick response from our team. Kind regards, Team BetterMe
Posted 2 weeks ago
“I was able to resolve my account-related issue very quickly. Customer service responded to my email without delay. Great experience.”
Helpful Report
Posted 2 weeks ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 2 weeks ago
“I was able to resolve my account-related issue very quickly. Customer service responded to my email without delay. Great experience.”
Helpful Report
Posted 2 weeks ago
Hello there! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 2 weeks ago
BetterMe is rated 4.6 based on 2,454 reviews