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BetterMe Reviews

4.6 Rating 2,013 Reviews
90 %
of reviewers recommend BetterMe
4.6
Based on 2,013 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
The customer service team is very helpful and responded quickly to my inquiry and request.
Helpful Report
Posted 2 weeks ago
Hi there, Thank you for your review. We’re glad our team could assist you quickly with your inquiry. If you need any further help, we’re here for you. Kind regards, Team BetterMe
Posted 2 weeks ago
Excellent customer service. Prompt, courteous and willing to receive customer feedback.
Helpful Report
Posted 2 weeks ago
Hi Jimmy, Thank you for your kind words. We’re glad our customer service met your expectations and that you felt supported. Kind regards, Team BetterMe
Posted 2 weeks ago
After sales service wss very helpful, and program was good. Sadly I couldn't continue due to a health concern, but would recommend it if your motivated to get healthy again.
Helpful Report
Posted 2 weeks ago
Hi, Thank you for your review. We're glad our support was helpful and that you found the program good. We're sorry to hear about your health concern. If you need any assistance, we're here to help. Kind regards, Team BetterMe
Posted 2 weeks ago
Very responsive and easy to approach.
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Posted 3 weeks ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 2 weeks ago
Working with the BetterMe customer service via email was simple and friendly. They were quick to respond and offered a solution to the complaint. Partial refund was processed quickly.
Helpful Report
Posted 3 weeks ago
Hi there, Thanks for sharing your experience. We’re glad our team could help with your request. If you need anything else, feel free to reach out. Kind regards, Team BetterMe
Posted 2 weeks ago
Made request for refund on second charge after trip. They acomidsted me somewhat quickly after proving needed qualification. I am satisfied. Exercise was not for meyet not a bad program.
Helpful Report
Posted 3 weeks ago
Hello! Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 2 weeks ago
Service client très réactif.
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Posted 3 weeks ago
Bonjour, Merci pour votre retour. Nous sommes ravis que notre service client vous ait été réactif. Si vous avez d’autres besoins, n’hésitez pas à nous contacter. Cordialement, Team BetterMe
Posted 2 weeks ago
Thank you 🙏
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Posted 3 weeks ago
Hello! Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 2 weeks ago
The result if my emails you Better Me were very good. Got the exact result I hoped for. Very good interaction.
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Posted 3 weeks ago
Hi there, Thanks for sharing your experience. We’re glad the results met your expectations and that you had a good interaction. Best regards, Team BetterMe
Posted 2 weeks ago
친절해요. 여러 서비스를 이용할 수 있게 도와줘요
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Posted 3 weeks ago
안녕하세요! 소중한 의견 주셔서 감사합니다. BetterMe 이용 경험에 대해 좋은 말씀을 나눠주셔서 진심으로 감사드립니다. BetterMe 팀 드림
Posted 3 weeks ago
Very fast feedback and direct resolution of my request, I’m highly satisfied! Also With the sweetest vibes, which is none less important ☺️🫶🏻
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Posted 3 weeks ago
Hi there, Thank you for the wonderful feedback! We're glad we could resolve your request quickly with positive vibes. Kind regards, Team BetterMe
Posted 3 weeks ago
Danke für die schnelle Antwort und positive Reaktion auf meinen Wunsch. Toller Kundenservice
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Posted 3 weeks ago
Hallo! Vielen Dank für Ihr tolles Feedback! Wir freuen uns, dass wir Ihnen so schnell helfen konnten. Bei weiteren Fragen können Sie sich jederzeit gerne an uns wenden. Herzliche Grüße, Team BetterMe
Posted 3 weeks ago
Мне очень быстро ответили и решили мою проблему))
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Posted 3 weeks ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 3 weeks ago
Very quick interaction and considerate of my situation
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Posted 3 weeks ago
Hi there, Thanks for your kind words. We’re glad we could be considerate of your situation. Kind regards, Team BetterMe
Posted 3 weeks ago
I can easily handle the app for my daily workout routine. It's super easy and clear.
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Posted 3 weeks ago
Hi there, Thanks for the great review! We’re glad the app is easy to use and clear for your daily workout routine. Kind regards, Team BetterMe
Posted 3 weeks ago
Top service client réactif et efficace
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Posted 3 weeks ago
Bonjour Vincent, Merci pour votre excellente évaluation. Nous sommes ravis que notre service client ait été réactif et efficace. Si vous avez d’autres questions ou besoins, n’hésitez pas à nous contacter. Bien cordialement, L'équipe BetterMe
Posted 3 weeks ago
Great customer service to help me make changes to my plan. Good communication
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Posted 3 weeks ago
Hi there, Thank you for your kind words. We’re glad our team could help you adjust your plan and that the communication was clear. Kind regards, Team BetterMe
Posted 3 weeks ago
Brilliant customer service
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Posted 4 weeks ago
Hi Rebecca, Thank you for the amazing 5-star review! We’re thrilled you had a great experience with our customer service. If you need anything else, we’re here for you. Kind regards, Team BetterMe
Posted 3 weeks ago
Dostal jsem se do potíží se svým zdravotním stavem s bolestí v koleně. Utržený meniskus. Už zbývající třetí měsíc jsem nemohl cvičit. Do toho přišla operace kolene a jak jsem se vrátil z nemocnice, strhlo se mi předplatné na další období. Pokusil jsem se týmu popsat svou situaci, že následuje tříměsíční rekonvalescence, kdy cvičení nemohu stejně využívat. Nabídli mi vstřícnou reakci - vrácení 50 % ceny a jako bonusy - průvodce pilates u stěny, průvodce kalistenikou a slevový kupón do internetového obchodu. Po přijetí jejich nabídky mi peníze okamžitě přišly zpět na účet. Nezbývá mi než velmi poděkovat a oceňuji takový přístup. Myslím, že je to dobrý tah, kdy to může zájemce znovu přitáhnout zpět - a to kvůli tomuto férovému jednání. Ještě jednou "DĚKUJI"!
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Posted 4 weeks ago
Dobrý den! Děkujeme za vaši zpětnou vazbu. Jsme rádi, že naše řešení bylo spravedlivé a že jste peníze dostali rychle zpět. Přejeme vám brzké uzdravení kolena a ať se vaše cvičební rutina brzy vrátí do harmonie. Pokud potřebujete další podporu, jsme tu pro vás. S pozdravem, tým BetterMe
Posted 3 weeks ago
The refund was processed quickly, and I received it within a day. Thank you for your prompt assistance.
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Posted 4 weeks ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 3 weeks ago
BetterMe is rated 4.6 based on 2,013 reviews