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BetterMe Reviews

4.5 Rating 1,745 Reviews
89 %
of reviewers recommend BetterMe
4.5
Based on 1,745 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 72%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Very kind, try there best to help ppl
Helpful Report
Posted 2 weeks ago
Hi there, Thank you for your kind words. We’re glad we could help and that you had a positive experience. If you need anything else, we’re here. Best regards, Team BetterMe
Posted 2 weeks ago
Kooperativ und hilfsbereit
Helpful Report
Posted 2 weeks ago
Hallo, vielen Dank für dein positives Feedback! Wir freuen uns, dass du mit unserem Service kooperativ und hilfsbereit warst. Wenn du weitere Fragen oder Anliegen hast, sind wir gerne für dich da. Liebe Grüße, Team BetterMe
Posted 2 weeks ago
Reactive and reachable customer service!
Helpful Report
Posted 2 weeks ago
Hi there, Thank you for your kind words. We’re glad you had a great experience with our customer service, and we’ll be here if you need anything. Kind regards, Team BetterMe
Posted 2 weeks ago
Excellent customer service, super speedy and helpful. I sadly need to leave for a short while as I am unable to exercise but will definitely be back. Thank you again
Helpful Report
Posted 3 weeks ago
Hi Vanessa, Thank you for your kind words. We’re glad you had a great experience with our customer service. We’ll be here when you’re ready to return. Best regards, Team BetterMe
Posted 2 weeks ago
התחרטתי והחזירו לי תוך כמה ימים את כל הכסף
Helpful Report
Posted 3 weeks ago
שלום! תודה על המשוב שלך. אנו מעריכים את הפצת הבשורה הטובה על חווייתך עם BetterMe. בברכה, צוות BetterMe
Posted 3 weeks ago
The customer service is very good
Helpful Report
Posted 3 weeks ago
Hi Anas, Thank you for your kind words. We're glad you had a great experience with our customer service. Best regards, Team BetterMe
Posted 3 weeks ago
They did not inform via email or text when the subscription starts
Helpful Report
Posted 3 weeks ago
Hello. Thank you for this comment. To avoid any confusion, we share details about automatic renewal before the first payment. This information is also included in the purchase confirmation letter. It helps users cancel the subscription before the renewal if it's needed. We are truly sorry that it caused the confusion. If there is anything we can do for you, please reach us at care@betterme.world anytime. Kind regards, Team BetterMe
Posted 3 weeks ago
Amazing service!!! Highly recommend
Helpful Report
Posted 3 weeks ago
Hi there, Thank you for your amazing feedback. We're thrilled you had a great experience and would highly recommend us. If you need anything else, we're here for you. Best regards, Team BetterMe
Posted 3 weeks ago
La promesse est au rdv merci pour cette aplomb ultra utile
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Posted 3 weeks ago
Bonjour! Merci pour votre avis et d'avoir choisi BetterMe. Cordialement, L'équipe BetterMe
Posted 3 weeks ago
Excellent customer service
Helpful Report
Posted 3 weeks ago
Hi Blanca, Thank you for your kind words. We're thrilled you had an excellent experience with our customer service. Kind regards, Team BetterMe
Posted 3 weeks ago
I was answered promptly and given the solution.
Helpful Report
Posted 3 weeks ago
Hi there, Thank you for your feedback. We're glad you received a prompt response and a solution. Best regards, Team BetterMe
Posted 3 weeks ago
Great customer service, they replied to me immediately and helped me with my issue right away.
Helpful Report
Posted 3 weeks ago
Hi there, Thank you for sharing your experience. We're glad our customer service was prompt and helpful. If you need anything else, we're here for you. Best regards, Team BetterMe
Posted 3 weeks ago
Better me has made my day, not only they are understanding but very thoughtful and considerate towards each of their customers/ clients. Thank you Better me app
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Posted 3 weeks ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 3 weeks ago
Service tres reactif et a l'écoute. Ils ont réglé mon soucis tres rapidement.
Helpful Report
Posted 3 weeks ago
Bonjour Mathilde, Merci pour votre retour. Nous sommes ravis que notre service ait été réactif et à l’écoute, et que votre souci ait été réglé rapidement. Bien cordialement, L'équipe BetterMe
Posted 3 weeks ago
I started and it worked, first time it was even hard to do workouts, but trainings are balanced very well and “nothing is impossible”.
Helpful Report
Posted 3 weeks ago
Hi there, Thank you for sharing your experience. We’re glad the program works for you and that the workouts are balanced well. If you need any tips or support as you continue, we’re here to help. Best regards, Team BetterMe
Posted 3 weeks ago
Efface et rapide
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Posted 4 weeks ago
Bonjour! Merci pour votre avis et d'avoir choisi BetterMe. Cordialement, L'équipe BetterMe
Posted 3 weeks ago
BetterMe made me happy by listening to my concerns and solving the problem quickly. Customer support was kind, helpful, and professional. I really appreciated the good service.
Helpful Report
Posted 4 weeks ago
Hi Paulina, Thank you for your wonderful feedback! We’re glad we could resolve your concern quickly. If you need any further assistance, we’re here to help. Kind regards, Team BetterMe
Posted 3 weeks ago
I was initially charged for the recurring payment. I signed up just for the trial exercise, and not for the next invoice that I don't buy the service. After exchanged emails with the customer service I got the refund.
Helpful Report
Posted 4 weeks ago
Hello. Thank you for this comment. To avoid any confusion, we share details about automatic renewal before the first payment. This information is also included in the purchase confirmation letter. It helps users cancel the subscription before the renewal if it's needed. If there is anything else we can do for you, please reach us at care@betterme.world anytime. Kind regards, Team BetterMe
Posted 4 weeks ago
sehr zuvorkommend hat das team von better me eine kulanzbasierte erstattung realisiert! danke
Helpful Report
Posted 4 weeks ago
Hallo! Vielen Dank für Ihr Feedback. Wir freuen uns, dass Sie Ihre positiven Erfahrungen mit BetterMe weiterempfehlen. Mit freundlichen Grüßen, Team BetterMe
Posted 4 weeks ago
Everyone was very supportive, understanding and helpful. Thank you so much
Helpful Report
Posted 4 weeks ago
Hello, Thank you for your kind words. We’re glad you felt supported and found the team helpful. Best regards, Team BetterMe
Posted 4 weeks ago
BetterMe is rated 4.5 based on 1,745 reviews