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BetterMe Reviews

4.5 Rating 1,904 Reviews
89 %
of reviewers recommend BetterMe
4.5
Based on 1,904 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Great support, they helped me in no time
Helpful Report
Posted 2 weeks ago
Hi Emma, Thanks for your kind words. We're glad we could help you quickly. If you need anything else, just let us know. Warm regards, Team BetterMe
Posted 2 weeks ago
Gracias por resolver mi consulta.
Helpful Report
Posted 2 weeks ago
Hola Daiana, Gracias por tus palabras. Nos alegra haber podido resolver tu consulta. Si necesitas algo más, aquí estaremos. Un saludo cordial, Equipo BetterMe
Posted 2 weeks ago
Très satisfaite de l’entente.
Helpful Report
Posted 2 weeks ago
Bonjour Aline, Merci pour votre retour. Nous sommes ravis que vous soyez très satisfaite de l’entente. Si vous avez d’autres questions ou besoins, n’hésitez pas à nous contacter. Bien cordialement, Team BetterMe
Posted 2 weeks ago
I like the timely responses to all the queries I had, and the customer service is really wonderful. Even happier with the exercises.
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Posted 2 weeks ago
Hi Michelle, Thanks for your kind words. We're glad our timely responses and customer service helped, and that you’re enjoying the exercises. If you need anything else, just let us know. Warm regards, Team BetterMe
Posted 2 weeks ago
I have signed up the plan but never get to used it, when I canceled it, the system was having some glitches apparently, so I got charged for 2more months, as I contacted the team, they went extra miles to find the cancellation order I gave, and found I did requested cancellation, and refund me the 2 months charges. Thank you !
Helpful Report
Posted 2 weeks ago
Hi there, Thanks for sharing your feedback. We're glad the issue was resolved and you were refunded. If you need anything else, just let us know. Warm regards, Team BetterMe
Posted 2 weeks ago
I got what i wanted so thanks
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Posted 2 weeks ago
Hi there, Thanks for sharing your feedback. We're glad you got what you wanted. If you need anything else, just let us know. Warm regards, Team BetterMe
Posted 2 weeks ago
Molto professionali e rapidi nelle risposte, ho apprezzato la celerità del rimborso, ringrazio
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Posted 3 weeks ago
Ciao Elisabetta, Grazie per aver condiviso il tuo feedback. Siamo felici di sapere che hai trovato il nostro servizio professionale e che il rimborso sia stato rapido. Se hai bisogno di altro, non esitare a contattarci. Cari saluti, Team BetterMe
Posted 2 weeks ago
The app is amazing - has everything what I need, costumer service very helpful :)
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Posted 3 weeks ago
Hi there, Thanks for sharing your wonderful feedback. We’re delighted to hear you’re enjoying BetterMe and that our customer service was helpful. If you need anything else, please let us know. Warm regards, Team BetterMe
Posted 2 weeks ago
I had happy for getting this training programm because i really got better shape my body. And healthier. I have so happy for Better me app. Because i live in Mongolia. So your programm had so proffecional programm. Thank you Best wishes for your team
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Posted 3 weeks ago
Hi there, Thanks for sharing your wonderful feedback. We’re delighted to hear you’re enjoying BetterMe and that the program fits well for you in Mongolia. If you need any help or have suggestions, please let us know. Warm regards, Team BetterMe
Posted 3 weeks ago
Service was very quick and was able to solve issue I had. I thought it would take days for a response but got problem solve within minutes. Very happy with outcome.
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Posted 3 weeks ago
Hi there, Thanks for sharing your feedback. We’re glad the issue was resolved quickly and you had a great experience. If you need anything else, please let us know. Warm regards, Team BetterMe
Posted 3 weeks ago
Great service! They fully resolved the issue. Quick responses and quality assistance. Thank you!
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Posted 3 weeks ago
Hi there, Thanks for sharing your feedback. We're glad you had great service and that we fully resolved the issue with quick responses and quality assistance. If you need anything else, please let us know. Warm regards, Team BetterMe
Posted 3 weeks ago
Very cooperating and polite,respond quickly,l m impressed
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Posted 3 weeks ago
Hi there, Thanks for sharing your feedback. We're glad you found our team cooperative, polite, and that we responded quickly. If you need anything else, please let us know. Warm regards, Team BetterMe
Posted 3 weeks ago
Query resolved very quickly.
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Posted 3 weeks ago
Hi there, Thanks for sharing your feedback. We're glad the query was resolved quickly. If you need anything else, please let us know. Warm regards, Team BetterMe
Posted 3 weeks ago
the customer service is very attentive and very efficient.
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Posted 3 weeks ago
Hi there, Thanks for sharing your feedback. We're glad our customer service was attentive and efficient. If you need anything else, please let us know. Warm regards, Team BetterMe
Posted 3 weeks ago
Excelente App, desde el primer momento me senti apoyada, a nivel tecnico te proporconan todo lo necesario para empezar de manera facil tu rutina de entrenamiento diario. Siempre estan pendientes de las dudas o requerimientos que he formulado y su respuesta a sido rapida y amable. Espero continuar contando con el apoyo de Better me y asi lograr mis objetivos. Altamente recomendada.
Helpful Report
Posted 3 weeks ago
Hola María, Gracias por compartir tu experiencia. Nos alegra saber que BetterMe te apoyó desde el primer momento y que nuestro equipo respondió de forma rápida y amable. Seguiremos aquí para ayudarte a lograr tus objetivos. Si necesitas algo más, cuéntanos. Un cordial saludo, Equipo BetterMe
Posted 3 weeks ago
Perhaps this time I neglected all the information BetterMe sent me, treating it as spam, which caused me loss. The point isn't the money, but that I didn't exercise during that time, and that's what I need to fight for. I initially thought no one would reply, but they actually helped me resolve some of the issues I had. I'm still very grateful to the sales representative.
Helpful Report
Posted 3 weeks ago
Hi there, Thanks for sharing your experience. We’re glad our sales representative could help and that our team resolved some of the issues. If you need anything else, please let us know. Warm regards, Team BetterMe
Posted 3 weeks ago
Wonderful helpful customer service.
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Posted 3 weeks ago
Hi there, Thanks for sharing your experience. We’re glad our customer service was wonderful and helpful. If you need anything else, please let us know. Warm regards, Team BetterMe
Posted 3 weeks ago
They have a great customer service that supported me promptly
Helpful Report
Posted 3 weeks ago
Hi there, Thanks for sharing your experience. We’re glad our customer service was prompt and supportive. If you need anything else, please let us know. Warm regards, Team BetterMe
Posted 3 weeks ago
Nagyon megkedveltem. Örömmel tölt el,hogy rávettem magam a hosszú ideje elhanyagolt rendszeres , célzott mozgásra.
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Posted 3 weeks ago
Szia, Köszönjük, hogy megosztottad velünk a tapasztalataidat. Örülünk, hogy elégedett vagy, és hogy előre vittted a rendszeres, célzott mozgást. Üdvözlettel, Team BetterMe
Posted 3 weeks ago
I had a problem with my login, they answered fast gave me step by step for the process. Good service.
Helpful Report
Posted 3 weeks ago
Hi there, Thanks for sharing your experience. We’re glad our quick response and step-by-step guidance helped resolve the login issue. If you need anything else, please let us know. Warm regards, Team BetterMe
Posted 3 weeks ago
BetterMe is rated 4.5 based on 1,904 reviews