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BetterMe Reviews

4.5 Rating 1,666 Reviews
89 %
of reviewers recommend BetterMe
4.5
Based on 1,666 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 70%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Fast and efficient like no other support team actuay
Helpful Report
Posted 2 weeks ago
Hello! Thank you for your kind words! We’re glad our support team could help quickly and efficiently. Best regards, Team BetterMe
Posted 2 weeks ago
The team was really helpfull and kind!
Helpful Report
Posted 2 weeks ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 2 weeks ago
Un bon service client, une réponse rapide, je vous remercie.
Helpful Report
Posted 2 weeks ago
Bonjour! Merci beaucoup pour votre commentaire positif. Nous sommes ravis que vous ayez été satisfait de notre service client et que notre réponse ait été si rapide. N'hésitez pas à nous recontacter si vous avez d'autres questions. Cordialement, L'équipe BetterMe
Posted 2 weeks ago
こちらの要望に対して真摯に対応してくれました。 ありがとうございました。
Helpful Report
Posted 2 weeks ago
こんにちは!フィードバックをいただきありがとうございます。 お客様のご要望に真摯にお応えできたことを大変嬉しく思います。 BetterMeチーム一同
Posted 2 weeks ago
要望に対して真摯に対応してくれました。
Helpful Report
Posted 3 weeks ago
こんにちは!ご丁寧なご感想をありがとうございます。要望に真摯に対応できたとのこと、大変嬉しく思います。今後もより良いサービスを提供できるよう努めます。今後ともよろしくお願いいたします。 よろしくお願いいたします。Team BetterMe
Posted 2 weeks ago
Ich hatte bei der Anmeldung ein Problem, welches über den Service schnell und unkompliziert gelöst wurde. Bin sehr zufrieden und habe schon die ersten Tage hinter mir und bin sehr zufrieden mit der Gestaltung, dem Plan und dem Aufbau. Kann ich nur empfehlen.
Helpful Report
Posted 3 weeks ago
Hallo! Vielen Dank für dein tolles Feedback. Wir freuen uns, dass wir dein Anmeldeproblem schnell lösen konnten und du mit Gestaltung, Plan und Aufbau zufrieden bist. Vielen Dank für deine Empfehlung! Liebe Grüße, Team BetterMe
Posted 3 weeks ago
Great service and really felt heard and understood. She helped me explain what happened, gave advice and gave me extra bonuses to make me feel special
Helpful Report
Posted 3 weeks ago
Hello! Thank you so much for your kind words. We're thrilled you felt heard and understood, and that our guidance and extra bonuses made you feel special. We appreciate your support and hope to see you again soon. Warm regards, Team BetterMe
Posted 3 weeks ago
Great service and really felt heard and understood. She helped me explain what happened, gave advice and gave me extra bonuses to make me feel special
Helpful Report
Posted 3 weeks ago
Hello! Thank you so much for your kind words. We're thrilled you felt heard and understood, and that our guidance and extra bonuses made you feel special. We appreciate your support and hope to see you again soon. Warm regards, Team BetterMe
Posted 3 weeks ago
カスタマーサービス担当者の対応が迅速且つ丁寧で感動しました。
Helpful Report
Posted 3 weeks ago
こんにちは! カスタマーサービスが迅速かつ丁寧だったと伺い、私たちも大変嬉しく思います。今後とも皆さまにご満足いただけるよう、引き続き努めてまいります。 敬具, Team BetterMe
Posted 3 weeks ago
I used this programme twice and in fact I was happy with it. But cause of my special reasons I cancelled my subscription. While cancelling I had problems, I couldn't enter my account, couldn't take password link etc. But as soon as I wrote my problem the BeterMe Team solved my problem immediately. I thank all the BetterMe Team; both the program and after-sales support. See you soon.
Helpful Report
Posted 3 weeks ago
Hello! Thank you so much for your kind words! We're glad to hear you enjoyed the program and that our team was able to assist you promptly with your account issue. Your satisfaction means a lot to us! We hope to see you again soon. Warm regards, Team BetterMe
Posted 3 weeks ago
The customer service team was very responsive and helpful.
Helpful Report
Posted 3 weeks ago
Hello! Thank you for your fantastic review! We're so glad to hear that our customer service team was responsive and helpful. Warm regards, Team BetterMe
Posted 3 weeks ago
大変迅速で、丁寧な対応でした。ありがとうございました。
Helpful Report
Posted 3 weeks ago
こんにちは! フィードバックありがとうございます。 BetterMeでの体験について、ぜひお聞かせください。 BetterMeチーム一同、心より感謝申し上げます。
Posted 3 weeks ago
Customer Service team was very excellent to deal with. I had an error with my account (my fault) and they were quick to refund me. There was no hassle at all. the app was also very good to use. great work outs.
Helpful Report
Posted 3 weeks ago
Hello! Thank you for your wonderful feedback! We're thrilled to hear that our customer service team was able to assist you quickly and that you're enjoying the app and workouts. Warm regards, Team BetterMe
Posted 3 weeks ago
Easy to deal with online.Helpful and friendly.Would recommend.
Helpful Report
Posted 3 weeks ago
Hello! Thank you so much for your review! We're happy to hear that you found it easy and enjoyable to interact with us. Your recommendation means a lot to us! Best regards, Team BetterMe
Posted 3 weeks ago
Ho iniziato con BetterMe la prima settimana e mi sto trovando proprio bene😊 L’app é completa e gli esercizi mirati mi aiutano a sentirmi meglio già da subito, in oltre anche l’accompagnamento psicologo é molto interessante! Da provare🥰
Helpful Report
Posted 3 weeks ago
Ciao Nicole! Grazie mille per la tua fantastica recensione! Siamo felici che ti stia piacendo l'app e che gli esercizi ti stiano già facendo sentire meglio. Continua a divertirti con BetterMe! Cordiali saluti, il team di BetterMe
Posted 3 weeks ago
I was very happy with the refund policy that better me did for me. Unfortunately, I wasn’t able to keep my subscription and they refunded me all my money. Very happy customer.
Helpful Report
Posted 3 weeks ago
Hello! Thank you so much for sharing your positive experience. We strive to ensure our customers feel supported, and we're glad to hear you were satisfied with the resolution. Warm regards, Team BetterMe
Posted 3 weeks ago
Customer Service is superb and very helpful. I forgot to cancel my subscription (totally my fault) and I explained the situation and they refunded me which obviously was a nice gesture from their end!
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Posted 4 weeks ago
Hello Claire! Thank you so much for your kind words about our customer service! We are always here to help, and it’s great to know we could assist you with your situation. Your satisfaction means the world to us! Warm regards, Team BetterMe
Posted 4 weeks ago
I am really happy with BetterMe. My only very slight annoyance is that I can't have the 2 plans that I have running side by side. Other than that I'm really enjoying the workouts.
Helpful Report
Posted 1 month ago
Hello! Thank you for your wonderful feedback! We’re thrilled to hear you’re enjoying the workouts with BetterMe. We appreciate your suggestion regarding having two plans running side by side and will take it into consideration for future updates. Your experience matters to us! Warm regards, Team BetterMe
Posted 4 weeks ago
Customer service was fast and efficient. Very satisfied.
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Posted 1 month ago
Hello Ilaria! Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 1 month ago
With quick and easy responses to my questions and affordable, varied plans.
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Posted 1 month ago
Hello Lucy! Thank you for your amazing review! We're so glad to hear that you appreciated our quick responses and variety of plans. We’re always here to help! Warm regards, Team BetterMe
Posted 1 month ago
BetterMe is rated 4.5 based on 1,666 reviews