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BetterMe Reviews

4.6 Rating 2,143 Reviews
90 %
of reviewers recommend BetterMe
4.6
Based on 2,143 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
It is a good app with routines and clear set goals. I just didn't have time to fully use it. But for the price and value is worth it
Helpful Report
Posted 2 weeks ago
Hi Alba, Thanks for sharing your experience. We’re glad you find the routines and clear goals helpful. Kind regards, Team BetterMe
Posted 1 week ago
Helpful customer service team who understood my issues, offering an explanation and amendments, which I was happy with. Would recommend BetterMe.
Helpful Report
Posted 2 weeks ago
Hi Kate, Thank you for sharing your experience. We’re glad our team understood your issues, provided an explanation and amendments. Kind regards, Team BetterMe
Posted 1 week ago
Perfect Nothing else to say
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Posted 2 weeks ago
Hi Paul, Thanks for sharing your experience. We’re glad it was perfect. Kind regards, Team BetterMe
Posted 1 week ago
Helpful and understanding customer service team, would buy again
Helpful Report
Posted 2 weeks ago
Hi there, Thank you for sharing your experience. We’re glad our customer service team was helpful and understanding. Kind regards, Team BetterMe
Posted 1 week ago
Very helpful
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Posted 2 weeks ago
Hello! Thank you for your feedback. We’re glad you found the app very helpful. Kind regards, Team BetterMe
Posted 1 week ago
Tive um problema com cobrança e pagamento e a equipe me auxiliou com eficiência.
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Posted 2 weeks ago
Olá, Ficamos felizes em saber que a equipe ajudou com eficiência. Atenciosamente, Equipe BetterMe
Posted 1 week ago
Very Helpful
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Posted 2 weeks ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 1 week ago
Obsługa klienta zadziałała bardzo sprawnie i profesjonalnie. Moja subskrypcja została anulowana, a pełna kwota zwrócona na konto bez żadnych problemów. Dziękuję za pomoc!
Helpful Report
Posted 2 weeks ago
Witaj! Dziękujemy za opinię. Doceniamy, że podzieliłeś się z nami pozytywnymi opiniami na temat swoich doświadczeń z BetterMe. Z poważaniem, Zespół BetterMe
Posted 1 week ago
Based on my 3 month subscription I was entitled to a free BetterMe Fitness Tracker. I got an email to fill out my delivery address, but when filling the form I was unable to fill in the "Country" as Sri Lanka. The auto drop down did not show "Sri Lanka" for me to select. When I contacted BetterMe and explained my issue they were so supportive to arrange a refund for the 3 month subscription.
Helpful Report
Posted 2 weeks ago
Hi, Thanks for sharing your experience. We’re glad our team was able to successfully assist you. Kind regards, Team BetterMe
Posted 1 week ago
שירות טוב ואדיב
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Posted 2 weeks ago
היי! תודה ששיתפת את חווייתך. אנו שמחים לשמוע שקיבלת שירות טוב ואדיב. בברכה, צוות BetterMe
Posted 2 weeks ago
Customer service is responsive and helpful. Excellent.
Helpful Report
Posted 2 weeks ago
Hi there, Thank you for sharing your experience. We’re glad to hear our customer service was responsive and helpful, and that you had an excellent experience. Kind regards, Team BetterMe
Posted 2 weeks ago
Customer service is easy to reach and it's fast!
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Posted 2 weeks ago
Hi Kat, Thank you for sharing your experience. Kind regards, Team BetterMe
Posted 2 weeks ago
I raised an issue with an invoice. Within an hour, I had an initial response. However, what really impressed me was that whilst BetterMe were probably "contractually" in the right, they nevertheless agreed to adjust my invoice and then followed through very quickly. I felt that the team took an ethical and customer focussed position, rather than just hiding behind the small print !
Helpful Report
Posted 2 weeks ago
Hi Mike, Thank you for sharing your experience. We're glad to hear our team responded quickly and took an ethical, customer-focused approach while handling your request. Kind regards,Team BetterMe
Posted 2 weeks ago
Customer service was great
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Posted 2 weeks ago
Hi Gene, Thank you for sharing your experience. We’re glad to hear our customer service was great. Kind regards, Team BetterMe
Posted 2 weeks ago
Beautiful apparel and high-quality Pilates gadgets. Fast delivery. Also, the service was great - I got immediate support and help when I wanted to return an item.
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Posted 2 weeks ago
Hi Alex, Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 2 weeks ago
I emailed a request… this was responded to and attended to in a short space of time. Thankyou for being responsive and courteous.
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Posted 2 weeks ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 2 weeks ago
Very quick, efficient and friendly service from customer services. Couldn't have asked for more.
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Posted 2 weeks ago
Hi Mike, Thank you for sharing your experience. We're glad to hear our customer service was very quick, efficient, and friendly. Kind regards, Team BetterMe
Posted 2 weeks ago
I love the programme, easy to follow guides, the customer service I've received when querying anything has been fantastic, I've spoken with an Anna, a Max and a Gillian and all 3 have been polite and really helpful
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Posted 2 weeks ago
Hi Kay, Thank you for sharing your experience. We're glad you find the program easy to follow and that our support team provided polite and helpful service. Kind regards, Team BetterMe
Posted 2 weeks ago
Gostei da proposta , mais achei muita coisa pra fazer nos treino , pra mim deveria ser dividido em treinos de abcd, mais o site em sim é muito bom 😊
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Posted 2 weeks ago
Olá, Obrigado por partilhar a sua experiência. Ficamos contentes que tenha gostado da proposta e que o site seja bom. Abraços, Team BetterMe
Posted 2 weeks ago
Son muy amables, me hicieron sentir muy cómoda y su servicio al cliente es excelente! contestan inmediatamente.
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Posted 2 weeks ago
Hola Esmeralda, Gracias por compartir tu experiencia. Nos alegra saber que fueron muy amables, te hicieron sentir cómoda y que nuestro servicio al cliente fue excelente y respondieron de inmediato. Un cordial saludo, Equipo BetterMe
Posted 2 weeks ago
BetterMe is rated 4.6 based on 2,143 reviews