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BetterMe Reviews

4.5 Rating 1,396 Reviews
87 %
of reviewers recommend BetterMe
4.5
Based on 1,396 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 60%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Great customer service - really friendly, quick and understanding when I’d requested a refund (for personal reasons - nothing to do with the products & services).
Helpful Report
Posted 4 months ago
Hello! Thank you for your positive feedback! We are very happy to hear that you were satisfied with our customer service. We wish you all the best! Best regards, Team BetterMe
Posted 4 months ago
Great Service.
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Posted 4 months ago
Hello! Thank you for your great feedback! We are very pleased that you are satisfied with our service. Best regards, your BetterMe team
Posted 4 months ago
I have a helas condition that makes very hard work as a normal person. I think you should ask more for especial condiciona to make better the program. In my case, I can’t mantain the movments too long.
Helpful Report
Posted 4 months ago
Hi Maria! Thank you for sharing your experience with us. We are sorry to hear that you are having difficulties with movements. If you need any advice or help, we are always here to help you. All you need is to reach us at care@betterme.world. Best regards, BetterMe Team
Posted 4 months ago
I recently dealt with BetterMe regarding a dispute and I was very impressed how professionally efficiently they resolved this better. Thank you BetterMe.
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Posted 4 months ago
Hello Coleen! Thank you for your positive feedback! We are very pleased to hear that we were able to resolve your query professionally and efficiently. Best regards, Team BetterMe
Posted 4 months ago
Costumer Care was prompt and very helpful!
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Posted 4 months ago
Hello! Thank you for your great feedback! We are happy to hear that our customer service was quick and helpful. Your satisfaction is very important to us! Best regards, Team BetterMe
Posted 4 months ago
très bon service après vente
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Posted 4 months ago
Bonjour Noémie! Merci beaucoup pour votre retour positif. Nous sommes ravis que notre service ait répondu à vos attentes. Cordialement, l'équipe BetterMe
Posted 4 months ago
the customer care was very helpful and accomodating! I highly recommend this app
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Posted 4 months ago
Hello Valerie! Thank you so much for your amazing review! We're thrilled to hear that our customer care team was helpful and accommodating. Best wishes, Team BetterMe
Posted 4 months ago
Thank you very much for your service. You are online all the time you answer me thank you very much.
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Posted 4 months ago
Hello! Thank you so much for your wonderful review! We're thrilled to hear that our team is always available to assist you. Best regards, Team BetterMe
Posted 4 months ago
So basic. If you look at the ads it shows all the abdomen exercises but that’s not what you get. The ads show leg and abdomen everyday. Many days in a row of almost no abdomen. I do the extra 15 afterwards floor which is much better. It’s really boring basic. I guess it’s good if you have never exercised a day in your life. It’s easy to use but will only let you do one day at a time. It was so basic I wanted to do multiple but it will not allow.
Helpful Report
Posted 4 months ago
Hello! Thank you for taking the time to share your thoughts with us. We appreciate your feedback on the workouts and understand that they may not have met your expectations. You can open the BetterMe app and go to the Workouts/Trainings tab. There you can find a wide variety of exercises. Feel free to select the ones that suit you best and try out new ones. For more advice, please reach us at care@betterme.world. Kind regards, team BetterMe
Posted 4 months ago
I had an issue with not being able to pull up my video. Customer service got right back with me. It actually ended up being my misunderstanding. Great response time!
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Posted 4 months ago
Hello Linda! Thank you for your fantastic review! We're so pleased to hear that our customer service team was able to respond quickly and help clarify the situation. Your understanding means a lot to us! Best wishes, Team BetterMe
Posted 4 months ago
Love the app! The exercices are perfect for me. Plus they have a great costumer service. They replied really quickly. :)
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Posted 4 months ago
Hi Isabelle! Thanks for the great review! We're glad the exercises meet your needs and our customer service was helpful and fast. That's very important to us! Best wishes, BetterMe Team
Posted 3 months ago
Good customer services, they help me with a refund I requested.
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Posted 4 months ago
Hello! Thank you for your kind words! We're delighted to know our customer service team was able to assist you with your request. Your satisfaction is our priority! Best regards, Team BetterMe
Posted 4 months ago
Great service and good workouts
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Posted 4 months ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 4 months ago
Hello , i want to say thankyou your promt doing. My canstalation is finish. If my financila got better I got back toyou .:))
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Posted 4 months ago
Hello Katalin! Thank you for your note and for using BetterMe. Whenever you're ready to get back with us, we'll be here to support you. Take care, Team BetterMe
Posted 4 months ago
after my email requesting a refund as my partner had passed, a refund was given straight away.
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Posted 4 months ago
Hello! We're truly sorry to hear about your loss. Thank you for sharing your experience with us. We're glad we could assist you during this difficult time. Take care, Team BetterMe
Posted 4 months ago
The app was able to be used in a variety of settings. When I canceled, I was able to work with the BetterMe team to get a refund.
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Posted 4 months ago
Hello! Thank you for sharing your experience with us! We're glad to hear that you found our app versatile and that our team was able to assist you with your request. Your feedback is greatly appreciated! Best wishes, Team BetterMe
Posted 4 months ago
Enjoyed my time w/ Better Me. I would use it again & recommend it. It was helpful to be able to use the app at home, at the gym or while traveling. When I needed to cancel my subscription & get a refund I was able to do so. I will likely use the service again.
Helpful Report
Posted 4 months ago
Hello! Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed your time with BetterMe and found it convenient to use in various settings. We can't wait to welcome you back when you're ready! Best wishes, Team BetterMe
Posted 4 months ago
Sorunumla yakindan ilgilenip hemen cozum urettiler .. olumlu yaklasiminiz hizli cevaplariniz icin cok tesekkur ediyorum
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Posted 4 months ago
Merhaba! Böyle olumlu sözler duymak çok hoş ve kullanıcılarımıza hizmet etmek her zaman bir zevk. Çok teşekkürler! Saygılarımızla, BetterMe Ekibi
Posted 4 months ago
Muito satisfeito com serviços prestados.
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Posted 4 months ago
Olá! Nossa equipe fica muito feliz quando nossos clientes se sentem satisfeitos. Muito obrigado por compartilhar seu feedback positivo com outros usuários e conosco. Atenciosamente, equipe BetterMe
Posted 4 months ago
Customer service was amazing! They responded to my query quickly with thorough responses.
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Posted 4 months ago
Hello! Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our customer service and that we could assist you promptly. Your feedback means a lot to us! Best regards, Team BetterMe
Posted 4 months ago
BetterMe is rated 4.5 based on 1,396 reviews