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BetterMe Reviews

4.6 Rating 2,316 Reviews
91 %
of reviewers recommend BetterMe
4.6
Based on 2,316 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Very helpful and understanding, when anyone signs up it should be made quiet clear on how much the price increases
Helpful Report
Posted 1 month ago
Hello, Thank you for your feedback. We’re glad to hear you found the team helpful and understanding. Kind regards, Team BetterMe
Posted 1 month ago
I had a great experience with the support team. They responded quickly, handled my refund request efficiently, and made the whole process smooth and hassle-free. I really appreciate their fast and professional assistance. Thank you for the excellent customer service!
Helpful Report
Posted 1 month ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 1 month ago
The BetterMe team is amazing. I received feedback very quickly and my problem was resolved. I love the app and the workouts are amazing. I am one week in and already feel so much better.
Helpful Report
Posted 2 months ago
Hi there! Thank you for sharing your kind words. We’re thrilled to hear you’re enjoying the app and that the workouts are helping you feel better after just one week. Kind regards, Team BetterMe
Posted 1 month ago
Full refund when I was postpartum and had absolutely no time to work on betterme
Helpful Report
Posted 2 months ago
Hello, Thank you for sharing your experience. We’re glad to hear BetterMe was helpful during your postpartum period. Kind regards, Team BetterMe
Posted 1 month ago
I had subscription issues due to an error I made, and the customer service team was very responsive and helpful. My issues were resolved quickly and with kindness. Highly recommend to all who want a great workout app that comes with great customer service
Helpful Report
Posted 2 months ago
Hello! Thank you for your review. We’re glad our team was responsive and helpful, and that your issues were resolved quickly with kindness. Best regards, Team BetterMe
Posted 1 month ago
Good service and responded to my message promptly
Helpful Report
Posted 2 months ago
Hello! Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 2 months ago
Très grande réactivité Super service clients
Helpful Report
Posted 2 months ago
Bonjour Sandrine, Merci pour votre retour. Nous sommes ravis que le service client ait été réactif. Bien cordialement, Team BetterMe
Posted 2 months ago
I enjoyed IT very much. Had to leave due to time issuses. Cancelling my subscription was easy. Thank you
Helpful Report
Posted 2 months ago
Hello Yvonne, Thanks for your feedback. We’re glad you enjoyed the app. Kind regards, Team BetterMe
Posted 2 months ago
Great customer support. Matter was handles promptly and professionally.
Helpful Report
Posted 2 months ago
Hello, Thanks for your feedback. We’re glad our customer support met your expectations and handled the matter promptly and professionally. Kind regards, Team BetterMe
Posted 2 months ago
Returns was good. They were a little pushy pn trying to get me to exchange but they let me return the items which was good.
Helpful Report
Posted 2 months ago
Hello, Thanks for your feedback. If there is anything else we can do for you, please reach us at care@betterme.world anytime. Best regards, Team BetterMe
Posted 2 months ago
I emailed with an issue with my subscription. I received a response straight away and my issue was dealt with and rectified very quickly and efficiently
Helpful Report
Posted 2 months ago
Hello! Thank you for your feedback. We’re glad our response was prompt, and your issue was resolved quickly and efficiently. Kind regards, Team BetterMe
Posted 2 months ago
BetterMe is a great product but unfortunately I had to cancel my subscription due to unforeseen circumstance with my family and BetterMe was great in making the process as stress free as possible.
Helpful Report
Posted 2 months ago
Hi Felix, Thanks for sharing your experience. We are glad to help. Kind regards, Team BetterMe
Posted 2 months ago
Responsive team, very good customer service
Helpful Report
Posted 2 months ago
Hi there, Thanks for sharing your experience. We’re glad our team was responsive and provided very good customer service. Kind regards, Team BetterMe
Posted 2 months ago
It is a good app with routines and clear set goals. I just didn't have time to fully use it. But for the price and value is worth it
Helpful Report
Posted 2 months ago
Hi Alba, Thanks for sharing your experience. We’re glad you find the routines and clear goals helpful. Kind regards, Team BetterMe
Posted 2 months ago
Helpful customer service team who understood my issues, offering an explanation and amendments, which I was happy with. Would recommend BetterMe.
Helpful Report
Posted 2 months ago
Hi Kate, Thank you for sharing your experience. We’re glad our team understood your issues, provided an explanation and amendments. Kind regards, Team BetterMe
Posted 2 months ago
Perfect Nothing else to say
Helpful Report
Posted 2 months ago
Hi Paul, Thanks for sharing your experience. We’re glad it was perfect. Kind regards, Team BetterMe
Posted 2 months ago
Helpful and understanding customer service team, would buy again
Helpful Report
Posted 2 months ago
Hi there, Thank you for sharing your experience. We’re glad our customer service team was helpful and understanding. Kind regards, Team BetterMe
Posted 2 months ago
Very helpful
Helpful Report
Posted 2 months ago
Hello! Thank you for your feedback. We’re glad you found the app very helpful. Kind regards, Team BetterMe
Posted 2 months ago
Tive um problema com cobrança e pagamento e a equipe me auxiliou com eficiência.
Helpful Report
Posted 2 months ago
Olá, Ficamos felizes em saber que a equipe ajudou com eficiência. Atenciosamente, Equipe BetterMe
Posted 2 months ago
Very Helpful
Helpful Report
Posted 2 months ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 2 months ago
BetterMe is rated 4.6 based on 2,316 reviews