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BetterMe Reviews

4.6 Rating 2,455 Reviews
91 %
of reviewers recommend BetterMe
4.6
Based on 2,455 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
“מאד נהנית מהאימונים. "מחייב" אותי להתאמן מידי יום בממוצע 12 דקות. לא מפעיל את כל הגוף, אבל כבסיס להשלמה זה מצוין. ויש דרגות קושי שונות, כך שניתן לבחור”
Helpful Report
Posted 2 months ago
היי ריקי, אנחנו שמחים לשמוע שאתה נהנה מהאימונים ומעריך שהם מאתגרים מספיק כדי ליצור הרגל יומיומי. בברכה, צוות BetterMe
Posted 2 months ago
“He tenido un pequeño problema muscular y la atención en la APP ha sido excelente. No podía seguir usándola por unas semanas y me propusieron usarla cuando me recuperara. El problema fue por un resbalón en una ruta. Se han portado de 10 , muchas gracias equipo!!!!”
Helpful Report
Posted 2 months ago
Hola Mercedes, Gracias por compartir tu experiencia. Nos alegra saber que la atención en la app fue excelente y que pudimos adaptarnos a tu recuperación. Deseamos que te encuentres bien y que sigas recuperándote sin contratiempos. Un saludo, Equipo BetterMe
Posted 2 months ago
“Tive um problema e resolveram de forma rápita e eficiêmte”
Helpful Report
Posted 2 months ago
Oi, Obrigado pelo feedback. Ficamos felizes que o problema tenha sido resolvido de forma rápida e eficiente. Se precisar de algo mais, estamos à disposição. Abraços, Equipe BetterMe
Posted 2 months ago
“Fast anda helpful”
Helpful Report
Posted 2 months ago
Hi there, Thanks for your feedback. We’re glad you found us fast and helpful. Kind regards, Team BetterMe
Posted 2 months ago
“Very pleased with customer service! They responded immediately to my billing issue with rapid resolve! Have never seen this sort of response with issues experienced with other companies. Excellent service!!”
Helpful Report
Posted 2 months ago
Hi there, Thanks for your feedback. We’re glad our customer service team responded quickly and resolved your issue. Kind regards, Team BetterMe
Posted 2 months ago
“Não me adaptei ao programa de treino. Porém o aplicativo é bom”
Helpful Report
Posted 2 months ago
Oi, Obrigado pelo feedback. Entendemos que o programa de treino não funcionou para você, mas ficamos felizes que o aplicativo tenha agradado. Abraços, Equipe BetterMe
Posted 2 months ago
“Love the Better Me app. It was a great warm up in the morning. Surprising how much of a workout it could be.”
Helpful Report
Posted 2 months ago
Hi there, Thanks for your feedback. We’re glad you’re enjoying the BetterMe app. Kind regards, Team BetterMe
Posted 2 months ago
“Excelente”
Helpful Report
Posted 2 months ago
Hola, Gracias por tu comentario. Nos alegra que lo encuentres excelente. Un saludo, Equipo BetterMe
Posted 2 months ago
“BetterMe were very helpful and quick in responding to a situation that I needed resolving. Big thank you to the customer service team in dealing with this.”
Helpful Report
Posted 2 months ago
Hi Gary, Thanks for your feedback. We’re glad our team was helpful and quick to respond to your situation. Kind regards, Team BetterMe
Posted 2 months ago
“I love it!”
Helpful Report
Posted 2 months ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 2 months ago
“Mi piace molto l'app finalmente sono riuscita ad allenarmi quasi tutti i giorni. Ho avuto problemi e il team dell'assistenza cliente è impeccabile: molto veloci, professionali e estremamente utili.”
Helpful Report
Posted 2 months ago
Ciao Leila, Siamo felici che l’app ti piaccia e che tu sia riuscita ad allenarti quasi tutti i giorni. Il team di assistenza è contento di essere stato utile. Cordiali saluti, Team BetterMe
Posted 2 months ago
“The customer service team is fast responding and resolve oriented. Appreciate that!”
Helpful Report
Posted 2 months ago
Hi Nikolai, Thanks for your feedback. We’re glad our customer service team was fast and resolution-oriented. Kind regards, Team BetterMe
Posted 2 months ago
“Love this app. I was devastated to have lost access to my email drive due to hacking, which meant I could no longer sign in to the app or change the email address. The Help Desk was on it like a flash, updating my details for me.”
Helpful Report
Posted 2 months ago
Hi there, Thanks for your feedback. We’re glad our team was able to update your details quickly and help you regain access. If you need anything else, let us know. Kind regards, Team BetterMe
Posted 2 months ago
“Good customer service”
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Posted 2 months ago
Hi there, Thanks for your feedback. We're glad you found the customer service good. Kind regards, Team BetterMe
Posted 2 months ago
“Very helpful with all your needs.”
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Posted 2 months ago
Hi Debby, Thanks for your feedback. We’re glad we're helpful with all your needs. Kind regards, Team BetterMe
Posted 2 months ago
“I appreciate how quickly you responded to my email and solved my problem!! This rarely happens with other sites like your’s! Thank you!!”
Helpful Report
Posted 2 months ago
Hi Mary, Thanks for your feedback. We’re glad our response was quick and helped solve your problem. Kind regards, Team BetterMe
Posted 2 months ago
“Les équipes ont été compréhensives par rapport à ma demande et très réactives.”
Helpful Report
Posted 2 months ago
Bonjour, Merci pour votre retour. Nous sommes ravis que nos équipes aient été compréhensives et réactives. Si vous avez besoin de quoi que ce soit d'autre, n'hésitez pas à nous contacter. Bien cordialement, Team BetterMe
Posted 2 months ago
“Very efficient.”
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Posted 2 months ago
Hi there, Thank you for your feedback. We're glad you found it very efficient. If you need anything else, let us know. Kind regards, Team BetterMe
Posted 2 months ago
“Interlocuteur compréhensif”
Helpful Report
Posted 2 months ago
Bonjour Lola, Merci pour votre retour. Nous sommes ravis que l’interlocuteur ait été compréhensif. Si vous avez d’autres questions, n’hésitez pas à nous contacter. Bien cordialement, Équipe BetterMe
Posted 2 months ago
“I have enjoyed the trial 12 week plan. I was not thrilled when I was charged $96 for a renewed subscription. Customer service was eventually very helpful in providing me a refund.”
Helpful Report
Posted 2 months ago
Hi there, Thank you for sharing your experience. We’re glad you enjoyed the 12-week plan. We’re pleased our customer service could assist with your request. If you need anything else, let us know. Kind regards, Team BetterMe
Posted 2 months ago
BetterMe is rated 4.6 based on 2,455 reviews