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BetterMe Reviews

4.5 Rating 1,666 Reviews
89 %
of reviewers recommend BetterMe
4.5
Based on 1,666 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 70%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
מאוד נוח וידידותי למשתמש. שירות מאוד נחמד ונותן מענה מיידי
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Posted 4 months ago
היי! תודה רבה על הביקורת הנפלאה שלך! אנחנו שמחים לשמוע שהשירות שלנו ענה על הציפיות שלך ושאתה מוצא את האפליקציה שלנו נוחה וידידותית. התמיכה שלך מאוד חשובה לנו! בברכה, צוות BetterMe
Posted 4 months ago
Super responsive and easy to work with. Everything was taken care of without any hassle. Definitely recommend.
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Posted 4 months ago
Hi Yaakove! Thank you for your fantastic review! We're thrilled to know you found our team responsive and easy to work with. Your recommendation means so much to us! Warm wishes, Team BetterMe
Posted 4 months ago
Great online set up. Easy to follow exercises.
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Posted 4 months ago
Hi there! Thank you for your fantastic review! We're so glad you find our online setup easy to navigate and enjoy the exercises. Your encouragement motivates us to keep delivering great experiences! Best, Team BetterMe
Posted 4 months ago
Very good customer service
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Posted 4 months ago
Hi Kate! Thank you for your fantastic review! We're so glad to hear that you had a great experience with our customer service. Warm regards, Team BetterMe
Posted 4 months ago
Assistenza ottima: avevo un problema sul mio account e in pochi minuti il customer service mi ha risposto ed ha risolto!
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Posted 4 months ago
Ciao! Grazie per la tua fantastica recensione! Siamo felici di sapere che il nostro servizio clienti ha risolto il tuo problema così rapidamente. La tua soddisfazione è la nostra priorità! Calorosi saluti, Team BetterMe
Posted 4 months ago
I was very pleased with customer service.
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Posted 4 months ago
Hi! Thank you for your wonderful review! We're so glad to hear that you had a positive experience with our customer service. Your kind words motivate us to continue providing the best support possible! Warm wishes, Team BetterMe
Posted 4 months ago
Their service are very good.
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Posted 4 months ago
Hi there! Thank you for your wonderful review! We're so glad to hear that you are enjoying our services. Warm wishes, Team BetterMe
Posted 4 months ago
Je suis contente de l’assistance qui répond rapidement et favorable à ma demande
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Posted 4 months ago
Bonjour! Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que notre assistance a répondu rapidement à vos besoins. Votre satisfaction est notre priorité ! Cordialement, L’équipe BetterMe
Posted 4 months ago
I was pleased with the app but didn't know that I was on auto pay. When I asked for a refund, they were very quick to give me one. Excellent customer service!
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Posted 4 months ago
Hi there! Thank you for your great review! We're glad to hear that you had a positive experience with our customer service. Your feedback motivates us to always provide the best support possible! Warm wishes, Team BetterMe
Posted 4 months ago
Wonderful resource, great workouts, amazing costumer service. The team reached out in a timely manner and helps resolve issues. With gratitude.
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Posted 5 months ago
Hi there! Thank you so much for your wonderful review! We're thrilled that you enjoyed our workouts and that our team was able to assist you promptly. Your kind words truly inspire us to keep delivering the best service possible! Warm regards, Team BetterMe
Posted 4 months ago
I had a problem with my account and BetterMe took care of it immediately. They were prompt and polite in their communication and I was very pleased with their customer service.
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Posted 5 months ago
Hi! Thank you for your fantastic review! We're so glad to hear that we were able to assist you promptly and that you were pleased with our customer support. Your satisfaction is our top priority! Warm wishes, Team BetterMe
Posted 5 months ago
Customer service was amazing. They consider the fact that I was not going to use the app the next month of July though money had been deducted from my account on the day of renewal.Thank you very much team for considering that and I got my refund.
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Posted 5 months ago
Hi! Thank you for your wonderful review! We are delighted to hear that you had a positive experience with our support service. It is always our pleasure to help our users! All the best, BetterMe Team
Posted 5 months ago
고객서비스 만족함
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Posted 5 months ago
안녕하세요! 이렇게 긍정적인 말씀을 들으니 정말 기쁩니다. 저희 사용자분들께 서비스를 제공하는 것은 언제나 즐거운 일입니다. 진심으로 감사드립니다! BetterMe 팀 드림
Posted 5 months ago
Sunt foarte multumita de comunicarea cu aceasta echipa. Am intampinat o problema, defapt mai mult o neînțelegere, dar mi-au fost de mare ajutor, rapizi si corecti!
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Posted 5 months ago
Bună, Delia! Îți mulțumim mult pentru recenzia ta! Ne bucurăm că ai avut o experiență pozitivă cu echipa noastră și că am putut să te ajutăm să clarifici neînțelegerea. Este întotdeauna plăcerea noastră să îți oferim suportul necesar. Toate cele bune, Echipa BetterMe
Posted 5 months ago
I lovw the workouts and btw the customer support is amazing!
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Posted 5 months ago
Hi! Thank you for your wonderful feedback! We are thrilled that you enjoy our workouts and that you had a positive experience with our customer service. Your words mean a lot to us! Best regards, The BetterMe Team
Posted 5 months ago
Rychlá komunikace a vyřešení mého problému.
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Posted 5 months ago
Dobrý den! Děkujeme za vaši zpětnou vazbu. Vážíme si toho, že jste šířili pozitivní informace o své zkušenosti s BetterMe. S pozdravem, tým BetterMe
Posted 5 months ago
שירות לקוחות מעולה
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Posted 5 months ago
שלום! תודה רבה על הביקורת המדהימה שלך! אנחנו כל כך שמחים לשמוע ששירות הלקוחות שלנו עשה עליך רושם חיובי. זה תמיד תענוג לעזור! בברכה חמה, צוות BetterMe
Posted 5 months ago
I had an issue with the size of the suit I bought and not only did they automatically ship a bigger size for me free of charge but they also let me keep the one that didn't fit, to save me the hassle of returning it. Everyone I talked to was really kind and helpful. Great customer service, thank you so much!
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Posted 5 months ago
Hello! Thank you for your fantastic review! We're so glad to hear that our team was able to assist you with the sizing issue – we always aim to make things as easy as possible for our customers. Your kind words about our customer service truly mean a lot to us! Warm regards, Team BetterMe
Posted 5 months ago
I have used BetterMe for more than a year. I love the way it remembers what I have done previously, provides variety and I don’t have to have lots of equipment, just a yoga mat. Thank you, BetterMe team.
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Posted 5 months ago
Hello Jerry! Thank you so much for your wonderful review! We're thrilled to hear that you've been enjoying BetterMe for over a year. It's great to know that our app is making your fitness journey convenient and enjoyable with minimal equipment. We appreciate your kind words and look forward to supporting you further! Warm regards, Team BetterMe
Posted 5 months ago
the best customer service i had for along time Efficient, courteous and fast Well done
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Posted 5 months ago
Hello Amnon! Thank you for your glowing review! We're delighted to hear that you had such a positive experience with our customer service team. Your recognition of our efficiency, courtesy, and speed truly motivates us. We’re here to continue providing you with excellent service! Warm regards, Team BetterMe
Posted 5 months ago
BetterMe is rated 4.5 based on 1,666 reviews