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BetterMe Reviews

4.5 Rating 1,837 Reviews
89 %
of reviewers recommend BetterMe
4.5
Based on 1,837 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Went out of their way to help me.
Helpful Report
Posted 4 months ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 4 months ago
BetterMe care about client satisfaction, thank you for helping me
Helpful Report
Posted 4 months ago
Hello! We're so glad to hear that you felt our dedication to client satisfaction. Thank you for your kind feedback—it truly inspires us to keep improving! Warm regards, Team BetterMe
Posted 4 months ago
I have never seen this kind of fast and proactive support team. Thank you for all. Finding register e-mail and checking payment details and creating a new password in 5 munites. Amazing guys.
Helpful Report
Posted 4 months ago
Hello! Thank you so much for your amazing feedback! We're thrilled to hear that our support team could assist you so quickly and efficiently. Your satisfaction means the world to us! Warm regards, Team BetterMe
Posted 4 months ago
The customer service immediately responded to my issue and resolved if instantly. This is very impressive. As you know, service can be as important as the product itself! Thank you, BetterMe!
Helpful Report
Posted 4 months ago
Hello! Thank you for your wonderful review! We're so pleased to hear that our customer service team was able to assist you promptly. We appreciate your recognition of our efforts! Warm regards, Team BetterMe
Posted 4 months ago
There was a small billing error and it was handled promptly. I have enjoyed this app!
Helpful Report
Posted 4 months ago
Hello Melissa! Thank you for your wonderful review! We're glad to hear that your issue was resolved quickly and that you're enjoying the app. Your satisfaction is our priority, and we appreciate your feedback! Warm regards, Team BetterMe
Posted 4 months ago
Very helpful and considerate in the return process! I feel confident to work with BetterMe in the future.
Helpful Report
Posted 4 months ago
Hello! Thank you for your feedback! We're pleased to know that you found the return process helpful and considerate. Your confidence in us means the world, and we look forward to supporting you in the future! Warm regards, Team BetterMe
Posted 4 months ago
Good and interactive application. Good price for the service they offer.
Helpful Report
Posted 4 months ago
Hello! Thank you for your wonderful review! We're delighted that you find our application both good and interactive. Your support means a lot to us. Warm regards, Team BetterMe
Posted 4 months ago
Very effective communication and understanding.
Helpful Report
Posted 4 months ago
Hello! Thank you for your kind words! We're glad to know that our communication and understanding have made a positive impact. Warm regards, Team BetterMe
Posted 4 months ago
מענה מהיר ויעיל. שירות מעולה.
Helpful Report
Posted 4 months ago
שלום! זה תענוג לשמוע מילים חיוביות כאלה, ותמיד תענוג לשרת את המשתמשים שלנו. תודה רבה! בברכה, צוות BetterMe
Posted 4 months ago
I changed my mind about the subscription and it was quite easy and fast to find a solution. It was important to me. Thanks to the BetterMe team.
Helpful Report
Posted 4 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Warm regards, Team BetterMe
Posted 4 months ago
I’m very impressed with the BetterMe support team for their professionalism in responding and handling the solutions with the customers. Additionally, the BetterMe App is designed in a friendly and efficient way. I enjoy it and take it as part of my BetterMe version.
Helpful Report
Posted 4 months ago
Hello Joy! Thank you for your fantastic review! We're thrilled to hear that our support team impressed you and that you enjoy using the BetterMe App as part of your journey. Warm regards, Team BetterMe
Posted 4 months ago
Great assistence. Thank you
Helpful Report
Posted 4 months ago
Hello Claudia! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 4 months ago
Very helpful and did offer a solution quickly
Helpful Report
Posted 4 months ago
Hello! Thank you for your feedback! We're thrilled to hear that you found our service helpful and that we were able to provide a quick solution. Your satisfaction means a lot to us! Warm regards, Team BetterMe
Posted 4 months ago
Offered good customer service, helpful team and solved my query in professional manner. Thank you!
Helpful Report
Posted 4 months ago
Hello, Kate! Thank you for your kind words! We're glad to hear that our team was able to assist you professionally and that you had a positive experience with us. We appreciate your feedback! Warm regards, Team BetterMe
Posted 4 months ago
Customer service was friendly and empathetic towards me
Helpful Report
Posted 4 months ago
Hello! Thank you so much for sharing your positive experience! We're happy to hear that our customer service was friendly and empathetic. Best regards, BetterMe Team
Posted 4 months ago
Atención pronta, personalizada y se resolvió mi problema
Helpful Report
Posted 4 months ago
Olá! Muito obrigado pela sua avaliação! Ficamos felizes em saber que você recebeu uma atenção pronta e personalizada e que conseguimos resolver seu problema. Sua satisfação é nossa prioridade! Cordiais saudades, Equipe BetterMe
Posted 4 months ago
Fantastic health app, great customer service.
Helpful Report
Posted 4 months ago
Hello! Thank you for your review! We're thrilled to hear that you’re enjoying our app and appreciate our customer service. Your support means the world to us! Warm regards, Team BetterMe
Posted 4 months ago
I incidentally registered two accounts. The support team helped merge my two accounts. After the merge, I lost progress for my plan. The team helped restore it quickly. Very friendly and supportive team, always ready for help. The plan that I've been following perfectly meets my readiness level. It's just a little bit challenging to keep working out and improving, which is important to me.
Helpful Report
Posted 4 months ago
Hello Roman! Thank you so much for your wonderful review! We're happy to hear that our team was able to help you merge your accounts and restore your progress. It's amazing that your plan is challenging, as this is essential for your growth. We're always here to support you on your wellness journey! Sincerely, BetterMe Team
Posted 4 months ago
Foram bastante rápidos e eficazes na resolução do meu problema, obrigada.
Helpful Report
Posted 4 months ago
Olá Mariana! Agradecemos muito a sua avaliação! Ficamos felizes em saber que conseguimos resolver seu problema rapidamente. Atenciosamente, Equipe BetterMe
Posted 4 months ago
The customer care service has been perfect. I had a problem with the suscription and they fixed it very quick.
Helpful Report
Posted 4 months ago
Hello Sheila! Thank you for your positive review! We’re so glad to hear that our customer care team was able to assist you quickly. Warm regards, Team BetterMe
Posted 4 months ago
BetterMe is rated 4.5 based on 1,837 reviews