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BetterMe Reviews

4.6 Rating 2,143 Reviews
90 %
of reviewers recommend BetterMe
4.6
Based on 2,143 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Very helpful and understanding
Helpful Report
Posted 3 months ago
Hello! We’re glad you found us helpful and understanding. If there’s anything else you need, we’re here to help. Kind regards, Team BetterMe
Posted 3 months ago
Very helpful and great service
Helpful Report
Posted 3 months ago
Hello! We’re glad to hear you found our service very helpful. If there’s anything else you need, we’re here to help. Kind regards, Team BetterMe
Posted 3 months ago
The customer service was patient and kind. They are very responsive and continue to reach out until there is a solution that is preferable and still within guidelines.
Helpful Report
Posted 3 months ago
Hello! We’re glad to hear you found our team patient and kind, and that our responsiveness helped reach a preferable solution within guidelines. If there’s anything more you need, we’re here to help. Kind regards, Team BetterMe
Posted 3 months ago
Porządną firma, dobry kontakt, da się z nimi dogadać nawet w sprawach finansowych. Jak wrócę już do zdrowia wykupię kolejny pakiet.
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Posted 3 months ago
Dziękujemy za opinię. Cieszymy się, że nasza firma jest solidna, kontakt z nami był dobry, i że udało się dogadać także w kwestiach finansowych. Życzymy szybkiego powrotu do zdrowia i będziemy czekać na kolejny pakiet. Pozdrawiam serdecznie, Zespół BetterMe
Posted 3 months ago
Excellant service.
Helpful Report
Posted 3 months ago
Hi there, Thanks for your review. We’re glad you had excellent service. If you need anything else, we’re here to help. Kind regards, Team BetterMe
Posted 3 months ago
Le service client a répondu à mes attentes, je suis très satisfaite
Helpful Report
Posted 3 months ago
Bonjour Sabrina, Merci pour votre avis. Nous sommes ravis que notre service client ait répondu à vos attentes. Si vous avez d'autres questions ou besoins, nous restons à votre disposition. Bien cordialement, Équipe BetterMe
Posted 3 months ago
Resolvieron mi incidencia rápido y perfecto.
Helpful Report
Posted 3 months ago
Hola Inmaculada, Muchas gracias por tu valoración. Nos alegra saber que resolvieron tu incidencia rápido y perfecto. Si necesitas algo más, estamos a tu disposición. Saludos cordiales, Equipo BetterMe
Posted 3 months ago
"Better Me" was very helpful when I had to suspend( something they are working on as a service) due to having surgery. When I was ready to resume, the staff made it easy to rejoin. They provided respect and support via emails. Looking forward to beginning the "Better Me Plan" Pamela M
Helpful Report
Posted 3 months ago
Hi Pamela, Thank you for sharing your experience. We’re glad Better Me was helpful during your suspension and that rejoining was easy with our support. Looking forward to supporting your Better Me Plan. Warm regards, Team BetterMe
Posted 3 months ago
Asked in the appropriate time to cancel this subscription. You did take care of this within the appropriate time. Your time response to emails is very efficient typically within a few hours. Thank you for your attention to my request.
Helpful Report
Posted 3 months ago
Hello. Thank you for reporting this situation to us. If your subscription was canceled successfully, it should not be renewed. Please be kindly informed that we have found your request - please check your Inbox for details. We are looking forward to receiving your reply in order to assist you further. Kind Regards, Team BetterMe
Posted 3 months ago
私の手違いでメールのやり取りが出来ず 英語も全く出来ないので 凄く不安でしたが、次の日には 対応してもらってました。 少し変な日本語も混じってたりですが 大丈夫です。
Helpful Report
Posted 3 months ago
こんにちは、5/5 のご評価ありがとうございます。メールのやり取りが次の日には対応してもらえ、不安も解消できたとのこと、私たちも嬉しく思います。英語が苦手でも大丈夫な点もお伝えいただき、安心しました。今後も何かありましたらお気軽にご連絡ください。 どうぞよろしくお願いいたします。 Team BetterMe
Posted 3 months ago
Respuestas rápidas y un claro interés por ayudar en el inconveniente presentado. Recomendado
Helpful Report
Posted 3 months ago
¡Hola! Gracias por la valoración 5/5. Nos alegra saber que recibiste respuestas rápidas y un claro interés por ayudar con tu inconveniente. Si necesitas algo más, aquí estamos. Un saludo, Equipo BetterMe
Posted 3 months ago
Great experience with BetterMe!
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Posted 3 months ago
Hi there, Thanks for the 5/5! We're glad you had a great BetterMe experience. If you need anything else, just let us know. Warm regards, Team BetterMe
Posted 3 months ago
good!!!!!!
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Posted 4 months ago
Hi there, Thanks for the 5/5! We're glad you had a great BetterMe experience. If you need anything else, just let us know. Warm regards, Team BetterMe
Posted 3 months ago
The customer service was attentive, courteous, and professional throughout the interaction. My inquiry was handled efficiently, and I received a clear, relevant, and prompt response. It was evident that there was a genuine willingness to help and to ensure that my issue was fully addressed. I truly appreciate the high level of service and support. Thank you very much.
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Posted 4 months ago
Hi there, Thanks for the fantastic 5/5! We're glad you had a great BetterMe experience. If you need anything else, just let us know. Warm regards, Team BetterMe
Posted 3 months ago
Avevo vi o acquistato involontariamente un servizio, ma ho chiesto chiarezza e mi hanno subito risolto il problema.
Helpful Report
Posted 4 months ago
Ciao, Grazie per la tua recensione. Siamo felici di sapere che, nonostante l’acquisto sia stato involontario, siamo riusciti a risolvere subito la situazione e a offrirti chiarezza. Se hai bisogno di ulteriori chiarimenti o assistenza, siamo qui per te. Cordiali saluti, Team BetterMe
Posted 3 months ago
Customer Service is amazing!
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Posted 4 months ago
Hi there, Thanks for your kind words. We're glad the customer service was amazing. If you need anything else, just let us know. Warm regards, Team BetterMe
Posted 3 months ago
My experience with the customer service is excellent, there is a bit of a wait for the equipment but not too long.
Helpful Report
Posted 4 months ago
Hi Michaela, Thanks for your kind words. We're glad the customer service was excellent and that the wait for the equipment wasn't too long. If you need anything else, just let us know. Warm regards, Team BetterMe
Posted 3 months ago
I’m very impressed with customer services. A problem I experienced was sorted and a refund was given. Thank you.
Helpful Report
Posted 4 months ago
Hi there, Thanks for your kind words. We're glad the issue was resolved and that you received a refund. If you need anything else, just let us know. Warm regards, Team BetterMe
Posted 3 months ago
Good app, great support
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Posted 4 months ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Have a great day! Kind regards, Team BetterMe
Posted 2 months ago
Great support, they helped me in no time
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Posted 4 months ago
Hi Emma, Thanks for your kind words. We're glad we could help you quickly. If you need anything else, just let us know. Warm regards, Team BetterMe
Posted 3 months ago
BetterMe is rated 4.6 based on 2,143 reviews