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BetterMe Reviews

4.6 Rating 2,455 Reviews
91 %
of reviewers recommend BetterMe
4.6
Based on 2,455 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
“Very quick to respond and issue a credit/refund.”
Helpful Report
Posted 2 months ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 2 months ago
“Der Kundenservice ist kulant und Verständnisvoll”
Helpful Report
Posted 2 months ago
Hallo! Vielen Dank für deine Bewertung. Es freut uns zu hören, dass unser Kundenservice kulant und verständnisvoll war. Wenn du weitere Anliegen hast, melde dich gern. Liebe Grüße, Team BetterMe
Posted 2 months ago
“Muchas gracias por solucionar tan prontamente lo de la devolución. Todo quedó aclarado”
Helpful Report
Posted 2 months ago
¡Hola! Muchas gracias por tu reseña. Nos alegra saber que se solucionó rápidamente la devolución y que todo quedó claro. Si necesitas algo más, estamos a tu disposición. Un saludo, Equipo BetterMe
Posted 2 months ago
“Great customer service”
Helpful Report
Posted 2 months ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 2 months ago
“Tuve un problema con una renovación q quise cancelar. Y en un día me lo cancelaron y me devolvieron el dinero. Muchas gracias! Gran servicio”
Helpful Report
Posted 2 months ago
¡Hola! Muchas gracias por tu reseña. Si necesitas algo más, estamos a tu disposición. Un saludo, Equipo BetterMe
Posted 2 months ago
“amazing service, good collection, very nice - the size is a bit small so take a size more”
Helpful Report
Posted 2 months ago
Hello! Thank you for your review. We're glad you enjoyed the service and collection. Noted about the sizing. If you need any help, feel free to reach out. Kind regards, Team BetterMe
Posted 2 months ago
“Not completely satisfied with the partial refund of the app subscription. Not used by me. Very happy with the speed and expertise of all the operators who managed my practice. They were quick, attentive, and precise. Well done indeed”
Helpful Report
Posted 2 months ago
Hello Liliana, Thank you for your feedback. We’re glad to hear the team were quick, attentive, and precise. If you’d like us to review this further, please reach out to care@betterme.world. Kind regards, Team BetterMe
Posted 2 months ago
“Bien contento x la devolución parcial de lo q me habían cobrado. Me hubiese encantado recibir todo el pago ya q lo uso la app pero bueno entiendo q x políticas solo puedan devolver un 50%. Lo mismo agradezco al personal xq la devolución fue hecha como se dijo. Ya lo tengo en mi cuenta. Gracias x las gestiones y disculpar los inconvenientes. Saludos”
Helpful Report
Posted 2 months ago
¡Hola Jonatan! Gracias por compartir tu experiencia. Si necesitas algo más, no dudes en contactarnos. Un saludo cordial, Equipo BetterMe
Posted 2 months ago
“Great to handle a situation trying to stop billing as I was done with using the platform. Fast and efficient Thank you”
Helpful Report
Posted 2 months ago
Hello! Thank you for your review. We’re glad we could help you. If you need anything else, feel free to reach out. Kind regards, Team BetterMe
Posted 2 months ago
“I had a health problem and used the plan just two days. Better me respected that and they reactivated my plan when my arm was ok. Thank you so mutch.”
Helpful Report
Posted 2 months ago
Hello Claudia, Thank you for your review. We’re glad our team was helpful. Kind regards, Team BetterMe
Posted 2 months ago
“Refund and customer service was quick, polite and done well.”
Helpful Report
Posted 2 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 2 months ago
“Very helpful, very kind, and very attentive towards the customer. Thank you!”
Helpful Report
Posted 2 months ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 2 months ago
“Hızlı ve ilgili yaklaşımlarından çok memnun kaldım. Teşekkürler”
Helpful Report
Posted 2 months ago
Merhaba! Yorumunuz için çok teşekkür ederiz. Hızlı ve ilgili yaklaşımımızla sizi memnun edebildiysek ne mutlu. Herhangi bir konuda yardıma ihtiyaç duyarsanız bize ulaşmaktan çekinmeyin. Sevgilerle, Team BetterMe
Posted 2 months ago
“The costumer service was helpful and straightforward. Cancelled my subscription and I asked for refund and they refunded in the same week 👍”
Helpful Report
Posted 2 months ago
Hello! Thank you for your review. We’re glad our team could help. If there’s anything else you need, please let us know. Kind regards, Team BetterMe
Posted 2 months ago
“Pleasant experience with customer service. They were friendly, understanding and solved my issue.”
Helpful Report
Posted 2 months ago
Hello! Thank you for your kind words. We’re glad our customer service was friendly and understanding. Kind regards, Team BetterMe
Posted 2 months ago
“Bonjour, excellent service à la clientèle suite à un petit problème technique qui a été résolu par l'équipe de BetterMe rapidement.”
Helpful Report
Posted 2 months ago
Bonjour Pierre, Merci pour votre retour. Nous sommes ravis que le service clientèle ait résolu rapidement ce petit problème technique. Bien cordialement, Team BetterMe
Posted 2 months ago
“I am very pleased with my interaction with BetterMe support. The assistance was professional and to the point; I received answers to all the questions I had.”
Helpful Report
Posted 2 months ago
Hello! Thank you for your kind words. We’re glad you had a positive experience and that all your questions were answered. If you need anything else, please reach out. Kind regards, Team BetterMe
Posted 2 months ago
“I had an issue regarding my plan and they solve it in a few minutes”
Helpful Report
Posted 2 months ago
Hi Agus, Thanks for sharing this. We’re glad we could help resolve your plan issue quickly. Kind regards, Team BetterMe
Posted 2 months ago
“Bili su veoma korektni i sa najboljom namerom da mi pomognu.❤️”
Helpful Report
Posted 2 months ago
Pozdrav! Hvala vam na povratnim informacijama. Drago nam je da ste zadovoljni. Lijepi pozdrav, Tim BetterMe
Posted 2 months ago
“Service client très réactif, à l'écoute, toujours force de proposition. Continuez comme ça.”
Helpful Report
Posted 2 months ago
Bonjour ! Merci pour votre retour et pour votre confiance. Nous sommes ravis que le service client vous ait semblé réactif et à l’écoute. On continue comme ça. Bien cordialement, Équipe BetterMe
Posted 2 months ago
BetterMe is rated 4.6 based on 2,455 reviews