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BetterMe Reviews

4.5 Rating 1,837 Reviews
89 %
of reviewers recommend BetterMe
4.5
Based on 1,837 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
It has been a big change for the BetterMe team. Faster and more efficient communication and I would recommend you to try it. FYI I bought a set of equipment from them.
Helpful Report
Posted 4 months ago
Hello! Thank you for your fantastic review! We’re so glad to hear that you’ve experienced improved communication with our team. We appreciate your recommendation! Warm regards, Team BetterMe
Posted 4 months ago
Customer Service very fast and efficient Thank you very much
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Posted 4 months ago
Hello Cecilia! Thank you so much for your positive review! We’re pleased to hear that our customer service met your expectations. Warm regards, Team BetterMe
Posted 4 months ago
It’s been really quick and easy communicating with customers service. Im happy how understanding they are and how they help solve my problem
Helpful Report
Posted 4 months ago
Hello! Thank you for your wonderful feedback about our customer service! We’re delighted to hear you found our team understanding and helpful. Warm regards, Team BetterMe
Posted 4 months ago
It’s been really quick and easy communicating with customers service. Im happy how understanding they are and how they help solve my problem
Helpful Report
Posted 4 months ago
Hello! Thank you for your kind words about our customer service. We’re thrilled to hear we could assist you effectively! Warm regards, Team BetterMe
Posted 4 months ago
Çok yardımcı oldular
Helpful Report
Posted 4 months ago
Merhaba! Geri bildiriminiz için teşekkür ederiz. BetterMe ile yaşadığınız deneyimi bizimle paylaştığınız için teşekkür ederiz. Saygılarımızla, BetterMe Ekibi
Posted 4 months ago
Excellent customer service. Thanks a million!
Helpful Report
Posted 4 months ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 4 months ago
La atención y solución fue recibida en tiempo y forma. Les agradezco nuevamente, gracias!
Helpful Report
Posted 4 months ago
¡Hola! ¡Muchísimas gracias por tu amable reseña! Nos alegra saber que recibiste la atención y solución de manera oportuna. Tu agradecimiento nos motiva a seguir brindando el mejor servicio posible. Un saludo cordial, Team BetterMe
Posted 5 months ago
resolvieron todo con efectividad y rapidez
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Posted 4 months ago
¡Hola! ¡Muchísimas gracias por tu excelente reseña! Nos alegra saber que hemos podido resolver tus inquietudes con efectividad y rapidez. Tu satisfacción es muy importante para nosotros. Saludos cordiales, Team BetterMe
Posted 4 months ago
Helpful. Customer service is amazing.
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Posted 4 months ago
Hello Danijela! Thank you so much for your fantastic review! We’re thrilled to hear that you found our customer service amazing. Warm regards, Team BetterMe
Posted 4 months ago
There was a glitch upfront with receiving but customer service worked with me and it was resolved. Very prompt attention and responses. Kind and understanding staff
Helpful Report
Posted 4 months ago
Hello! Thank you so much for your positive feedback! We're delighted to hear that our customer service team was able to quickly help you with your issue. Your satisfaction is our priority, and your kind words encourage us to continue our work. Sincerely, Team BetterMe
Posted 4 months ago
Au delà du service proposé, Betterme est une entreprise réellement sensible au bien-être de ses clients. Merci pour votre écoute et votre compassion !
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Posted 4 months ago
Bonjour! Merci infiniment pour votre commentaire élogieux! Nous sommes ravis de savoir que vous ressentez notre engagement envers le bien-être de nos clients. Votre reconnaissance nous touche profondément. Bien à vous, Team BetterMe
Posted 4 months ago
The BetterMe team was extremely helpful when I had an issue with my order. The customer service was excellent, and I my first impression of the product is positive. Based on my experience, I’d recommend this company and product (Pilates Essential Kit)..
Helpful Report
Posted 4 months ago
Hello Shon! Thank you for your wonderful feedback! We’re so glad to hear that our team could assist you and that your first impression of the Pilates Essential Kit is positive. Warm wishes, Team BetterMe
Posted 4 months ago
This Company really does have the best workout, lounge, beautful clothes. They fit like state of the art. Customer service was very helpful. You should consider shopping here.
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Posted 5 months ago
Hello! Thank you so much for your glowing review! We're thrilled to hear that you love our workout clothes and found our customer service helpful. Your recommendation means the world to us! Warm regards, Team BetterMe
Posted 4 months ago
The customer care was wonderful. Thank you again
Helpful Report
Posted 5 months ago
Hello there! We truly appreciate your kind words about our customer care. Thank you for taking the time to share your experience with us! We're always here to help. Warm regards, Team BetterMe
Posted 4 months ago
最大限の努力をしていただかましたことに感謝いたします。 自分の体調が戻れば、また利用させていただきたいと考えています。 ありがとうございました。
Helpful Report
Posted 5 months ago
こんにちは! 最大限の努力をお認めいただき、ありがとうございます。体調が戻った際には、ぜひまたご利用ください。お待ちしております! 心より感謝申し上げます。 温かいご挨拶を込めて、Team BetterMe
Posted 4 months ago
Asked for a refund due to my personal problem. Received the refund and they assist me to solve my issue. I appreciate it and thanks for the grate service.
Helpful Report
Posted 5 months ago
Hello! Thank you for your kind words and for sharing your experience with us. We're glad we could assist you and resolve your issue. Your appreciation means a lot to our team! Best wishes, Team BetterMe
Posted 5 months ago
Yardımcı olduğunuz için çok teşekkür ediyorum
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Posted 5 months ago
Merhaba! Değerli geri bildiriminiz için çok teşekkür ederiz. Yardımcı olabildiğimize sevindik! Her zaman yanınızdayız. Saygılarımızla, BetterMe Ekibi
Posted 5 months ago
The team are great, I had technical issues when I was trying to cancel my subscription due to lack of funds and even though they weren’t able to give me a full refund they were very helpful and comprising with the outcome which was very much appreciated
Helpful Report
Posted 5 months ago
Hello! Thank you for sharing your experience with us. We’re glad to hear that our team was able to assist you despite the challenges. Your understanding and appreciation mean a lot to us! Warm regards, Team BetterMe
Posted 5 months ago
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Posted 5 months ago
Hello! Thank you very much for your 5-star review! Kind Regards, Team BetterMe
Posted 5 months ago
Very good conversations, faster delivery and refunds. Thank you I really recommend.
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Posted 5 months ago
Hello Patricia! Thank you so much for your wonderful review! We appreciate you spreading the good word about your experience with BetterMe. Warm regards, Team BetterMe
Posted 5 months ago
BetterMe is rated 4.5 based on 1,837 reviews