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BetterMe Reviews

4.6 Rating 2,014 Reviews
90 %
of reviewers recommend BetterMe
4.6
Based on 2,014 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Excellent customer service
Helpful Report
Posted 4 months ago
Hello! Thank you for your positive feedback. We’re glad our customer service met your expectations. If you need any further assistance, just let us know. Kind regards, Team BetterMe
Posted 4 months ago
I wasn’t able to keep up and cancel to a later date was simple and timely
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Posted 4 months ago
Hello! Thank you so much for your review! If there is anything we can do for you, please reach us at care@betterme.world anytime. Kind regards, Team BetterMe
Posted 4 months ago
Very good customer service fast response
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Posted 4 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 4 months ago
Very quick and effective response to my enquiry. Thank you.
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Posted 4 months ago
Hello Matt, Thank you for your kind words! We’re glad our response was quick and effective. If you need anything else, just let us know. Best regards, Team BetterMe
Posted 4 months ago
Änderung der Versandadresse hat problemlos geklappt. Der Kundendienst hat sofort und sehr freundlich reagiert.
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Posted 4 months ago
Hallo Corinna, vielen Dank für deine tolle Bewertung! Es freut uns sehr, dass die Änderungswahrung der Versandadresse problemlos geklappt hat und unser Kundendienst sofort und freundlich reagiert hat. Wenn du weitere Fragen hast, sag gerne Bescheid. Liebe Grüße, Team BetterMe
Posted 4 months ago
Great customer service.
Helpful Report
Posted 4 months ago
Hello, Thank you for your wonderful review! We’re thrilled to hear you had great customer service. If there’s anything else we can help with, just let us know. Kind regards, Team BetterMe
Posted 4 months ago
Customer service is AMAZING! Polite , they helped me really fast and efficient. Thank you!
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Posted 4 months ago
Hello Petia, Thank you for your wonderful review! We’re thrilled to hear you had an amazing, fast, and efficient experience with our customer service. Kind regards, Team BetterMe
Posted 4 months ago
Atendimento rápido e eficiente. Solicitação de cancelamento do plano atendida prontamente e devolução do valor pago.
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Posted 4 months ago
Olá Clélia, Obrigado pela ótima avaliação! Ficamos felizes que o atendimento tenha sido rápido e eficiente. Atenciosamente, Equipe BetterMe
Posted 4 months ago
Great and faster service with good communication
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Posted 4 months ago
Hello Sachin, Thank you for your kind review and for choosing BetterMe. We’re glad to hear you experienced fast service and good communication. Kind regards, Team BetterMe
Posted 4 months ago
Bekam sofort Antwort und positive Erledigung meiner Anfrage
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Posted 4 months ago
Hallo, vielen Dank für deine freundliche Bewertung und dein Vertrauen in BetterMe. Es freut uns zu hören, dass du eine schnelle Rückmeldung und eine positive Abwicklung deiner Anfrage erlebt hast. Wenn du weitere Fragen oder Bedürfnisse hast, melde dich gern jederzeit. Liebe Grüße, Team BetterMe
Posted 4 months ago
Great customer service when I've queried things. I love the 10 minute standing workouts but would like more variation and progression so that I can continue them beyond the first month.
Helpful Report
Posted 4 months ago
Hello Anne, Thank you for your kind review and for choosing BetterMe. We’re glad to hear the customer service met your expectations. We appreciate your feedback on the 10-minute standing workouts and will pass along your suggestion to the relevant team. If you have any other ideas or preferences, please let us know. Kind regards, Team BetterMe
Posted 4 months ago
The custom designed program is great and their customer service is outstanding.
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Posted 4 months ago
Hello! Thank you for your kind review and for choosing BetterMe. We’re delighted that you’re enjoying the custom-designed program and that our customer service met your expectations. If you need any assistance or have further feedback, please let us know. Kind regards, Team BetterMe
Posted 4 months ago
Very responsive customer service, even during a major holiday. My survey feedback was addressed in very short order. The team seems to have customer satisfaction as a top priority. Excellent!
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Posted 4 months ago
Hello Brian, Thank you for your kind review and for choosing BetterMe. We’re glad to hear our customer service was responsive, and that your survey feedback was addressed quickly. If you need anything else, please let us know. Kind regards, Team BetterMe
Posted 4 months ago
Quick response to my email request to cancel my account and confirmation that no further charges will be taken. Very polite interaction with admin team and I would definitely look to BetterMe for any future subscriptions once my life situation improves
Helpful Report
Posted 4 months ago
Hello Sue, Thank you for your review and for choosing BetterMe. We’re glad to hear that the process was quick and that you were pleased with our service. We wish you all the best and hope to welcome you back in the future. Kind regards, Team BetterMe
Posted 4 months ago
今回こちらの都合でキャンセルさせていただきましたが、対応していただいてありがとうございました。日本語でのやり取りなので少し取り違えはありますが、無事に返金していただけました。キャンセルする方法がもう少し分かりやすいと安心して使えると思います
Helpful Report
Posted 4 months ago
こんにちは! フィードバックありがとうございます。 BetterMeでの体験について、ぜひお聞かせください。 BetterMeチーム一同、心より感謝申し上げます。
Posted 4 months ago
Customer service was excellent!
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Posted 4 months ago
Hello Arita, Thank you for your review and for choosing BetterMe. We’re glad to hear that the customer service was excellent. Best regards, Team BetterMe
Posted 4 months ago
El servicio al cliente es buenísimo
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Posted 4 months ago
Hola, Muchas gracias por tu reseña y por elegir BetterMe. Nos alegra saber que el servicio al cliente es buenísimo. Seguiremos trabajando para darte el mejor respaldo detrás de la app. Un cordial saludo, Equipo BetterMe
Posted 4 months ago
I had a very positive experience with BetterMe. Their customer service is responsive and helpful whenever I had questions. The pricing is fair for the value they provide, and managing the subscription is simple. The app works smoothly, and the support team makes the journey comfortable and motivating.
Helpful Report
Posted 5 months ago
Hi! Thank you for sharing your positive experience. We’re glad our support, pricing, and ease of use met your expectations. If you need any help in the future, we’re here for you. Best regards, Team BetterMe
Posted 5 months ago
El servicio al cliente es muy profesional y de rápida respuesta, es bueno saber que hay un gran respaldo atrás de la app
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Posted 5 months ago
Hola Julieta, Muchas gracias por tu reseña y por elegir BetterMe. Nos alegra saber que el servicio al cliente fue profesional y de rápida respuesta; seguimos trabajando para darte un gran respaldo detrás de la app. Saludos cordiales, Equipo BetterMe
Posted 5 months ago
Team was very helpful and prompt. I will surely recommend BetterMe to everyone.
Helpful Report
Posted 5 months ago
Hello! Thank you for your review and for choosing BetterMe. We’re glad our team was helpful and prompt. Kind regards, Team BetterMe
Posted 5 months ago
BetterMe is rated 4.6 based on 2,014 reviews