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BetterMe Reviews

4.6 Rating 2,316 Reviews
91 %
of reviewers recommend BetterMe
4.6
Based on 2,316 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
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BetterMe 1 star review on 19th January 2024
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BetterMe 1 star review on 6th November 2023
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BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Obsługa klienta zadziałała bardzo sprawnie i profesjonalnie. Moja subskrypcja została anulowana, a pełna kwota zwrócona na konto bez żadnych problemów. Dziękuję za pomoc!
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Posted 2 months ago
Witaj! Dziękujemy za opinię. Doceniamy, że podzieliłeś się z nami pozytywnymi opiniami na temat swoich doświadczeń z BetterMe. Z poważaniem, Zespół BetterMe
Posted 2 months ago
Based on my 3 month subscription I was entitled to a free BetterMe Fitness Tracker. I got an email to fill out my delivery address, but when filling the form I was unable to fill in the "Country" as Sri Lanka. The auto drop down did not show "Sri Lanka" for me to select. When I contacted BetterMe and explained my issue they were so supportive to arrange a refund for the 3 month subscription.
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Posted 2 months ago
Hi, Thanks for sharing your experience. We’re glad our team was able to successfully assist you. Kind regards, Team BetterMe
Posted 2 months ago
שירות טוב ואדיב
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Posted 2 months ago
היי! תודה ששיתפת את חווייתך. אנו שמחים לשמוע שקיבלת שירות טוב ואדיב. בברכה, צוות BetterMe
Posted 2 months ago
Customer service is responsive and helpful. Excellent.
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Posted 2 months ago
Hi there, Thank you for sharing your experience. We’re glad to hear our customer service was responsive and helpful, and that you had an excellent experience. Kind regards, Team BetterMe
Posted 2 months ago
Customer service is easy to reach and it's fast!
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Posted 2 months ago
Hi Kat, Thank you for sharing your experience. Kind regards, Team BetterMe
Posted 2 months ago
I raised an issue with an invoice. Within an hour, I had an initial response. However, what really impressed me was that whilst BetterMe were probably "contractually" in the right, they nevertheless agreed to adjust my invoice and then followed through very quickly. I felt that the team took an ethical and customer focussed position, rather than just hiding behind the small print !
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Posted 2 months ago
Hi Mike, Thank you for sharing your experience. We're glad to hear our team responded quickly and took an ethical, customer-focused approach while handling your request. Kind regards,Team BetterMe
Posted 2 months ago
Customer service was great
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Posted 2 months ago
Hi Gene, Thank you for sharing your experience. We’re glad to hear our customer service was great. Kind regards, Team BetterMe
Posted 2 months ago
Beautiful apparel and high-quality Pilates gadgets. Fast delivery. Also, the service was great - I got immediate support and help when I wanted to return an item.
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Posted 2 months ago
Hi Alex, Our team is very happy when our customers feel satisfied. Thank you so much for sharing your positive feedback with other users and us. Kind regards, team BetterMe
Posted 2 months ago
I emailed a request… this was responded to and attended to in a short space of time. Thankyou for being responsive and courteous.
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Posted 2 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 2 months ago
Very quick, efficient and friendly service from customer services. Couldn't have asked for more.
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Posted 2 months ago
Hi Mike, Thank you for sharing your experience. We're glad to hear our customer service was very quick, efficient, and friendly. Kind regards, Team BetterMe
Posted 2 months ago
I love the programme, easy to follow guides, the customer service I've received when querying anything has been fantastic, I've spoken with an Anna, a Max and a Gillian and all 3 have been polite and really helpful
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Posted 2 months ago
Hi Kay, Thank you for sharing your experience. We're glad you find the program easy to follow and that our support team provided polite and helpful service. Kind regards, Team BetterMe
Posted 2 months ago
Gostei da proposta , mais achei muita coisa pra fazer nos treino , pra mim deveria ser dividido em treinos de abcd, mais o site em sim é muito bom 😊
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Posted 2 months ago
Olá, Obrigado por partilhar a sua experiência. Ficamos contentes que tenha gostado da proposta e que o site seja bom. Abraços, Team BetterMe
Posted 2 months ago
Son muy amables, me hicieron sentir muy cómoda y su servicio al cliente es excelente! contestan inmediatamente.
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Posted 2 months ago
Hola Esmeralda, Gracias por compartir tu experiencia. Nos alegra saber que fueron muy amables, te hicieron sentir cómoda y que nuestro servicio al cliente fue excelente y respondieron de inmediato. Un cordial saludo, Equipo BetterMe
Posted 2 months ago
Pague para ciertos ejercicios menso de $15 y al mes comenzaron a cobrarme $38.95 sin autorización, ppr lo que de inmediato solicité que me cancelaran todo. Decepcionada 100%
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Posted 2 months ago
Hola. Gracias por tu comentario. Para evitar confusiones, compartimos información sobre la renovación automática antes del primer pago. Esta información también se incluye en la confirmación de compra. Esto permite a los usuarios cancelar la suscripción antes de la renovación si lo necesitan. Lamentamos mucho la confusión que esto haya causado. Como vemos, nuestro equipo de BetterMe te ha ayudado por correo electrónico. No dudes en contactarnos si necesitas algo más. Saludos cordiales, equipo de BetterMe
Posted 2 months ago
BetterMe staff are amazing. Good customer service skills and fast response.
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Posted 2 months ago
Hi there, Thank you for sharing your kind words. We’re glad our team could provide excellent service and a fast response. Kind regards, Team BetterMe
Posted 2 months ago
I love the app and how easy it was to get on a program using the app. Thank you The tips were helpful and I was able to modify the exercises according to my ability. Better Me definitely has made me stronger healthwise!!
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Posted 2 months ago
Hi there, Thank you for sharing your experience. We’re glad the app made it easy to start a program and that the tips helped you tailor the exercises to your abilities. It’s wonderful to hear you’re feeling stronger healthwise. Kind regards, Team BetterMe
Posted 2 months ago
Aplicacion, si bien no se adecuaba a mis necesidades, respondió de buena forma cuando tuve un problema con el pago. Agradezco las gestiones
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Posted 2 months ago
Hola Marcela, Gracias por compartir tu experiencia. Si necesitas algo más, no dudes en preguntar. Saludos cordiales, Equipo de BetterMe
Posted 2 months ago
I called to cancel my membership due to health issues and they still deducted the full amount from my account.
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Posted 2 months ago
Hello. Thank you for reporting this situation to us. If your subscription was canceled successfully, it should not be renewed. If there is anything we can do for you, please reach us at care@betterme.world anytime. Kind regards, Team BetterMe
Posted 2 months ago
The BetterMe customer service team swiftly and successfully understood and addressed my issue. I couldn't have asked for better help or a happier outcome!
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Posted 2 months ago
Hello! Thank you for sharing your experience. We’re glad our team could understand and address your issue swiftly, and that you’re happy with the outcome. Kind regards, Team BetterMe
Posted 2 months ago
Muy buena comunicación en forma permanente y preocupación por ayudar con cualquier problema.
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Posted 2 months ago
¡Hola Sandra! Muchas gracias por tus palabras. Nos alegra saber que la comunicación ha sido constante y que hemos mostrado preocupación por ayudarte con cualquier problema. Si necesitas algo más, estamos aquí para ayudarte. Un saludo cordial, Equipo BetterMe
Posted 2 months ago
BetterMe is rated 4.6 based on 2,316 reviews